“Cityworks has provided a slew of benefits to the town. Improved budgeting is at the top of the list. Cityworks’ ability to quantify work performed has allowed Flower Mound staff to identify purchasing patterns and collect the data to support better, more informed budgeting.”

"We asked our testers to push the CWOL system hard and to try every feature offered. From work order requests to service call entries the feedback I received was positive. In fact, our testers continued accessing CWOL after the official test phase stop date was reached and requested an extension …