"Webex Meetings allows my team to collaborate and communicate faster - thus driving up productivity."

“The team is in races all over the world in different times zones, so if key decisions have to be made, you don’t want to be hampered by technical limitations and it has to be reliable — and Webex is making that difference.”

“Customers can contact us via email, phone, WhatsApp, and social media. For an agent, daily work involves handling different customer inquiries across these channels, but also managing specific tasks not directly related to a customer request.”

"We needed a bulletproof contact center solution that would allow our lottery retailer customers to get through quickly and video collaboration to unify our distributed organization. The technology that we ended up with is a true differentiator for IGT. None of our competitors have anything even close."

"It’s very easy to pull data from Cisco Unified Contact Center Enterprise into our CRM system and give our customers access to it. We’re getting the metrics we need to provide transparency and prove our performance."

"Our Buenos Aires branch is growing fast. Cisco Webex allows me to conduct video interviews from Mendoza. I can schedule interviews at any time and spend more time working at my desk instead of constantly traveling to Buenos Aires for interviews."

"Using innovative technologies, we’re changing the way that we do business to reach more patients."

"We’re making collaboration simple. Now, communication won’t break down when our people leave the office or reach out to customers, partners or suppliers."

"Seeing the person you’re speaking with fosters communication and understanding. And we can do business more efficiently, saving travel cost and time."

"Cisco unified communications is plug-and-play so it’s very easy to integrate new sites. We’re able to manage pan-European projects and open offices very quickly without using lots of resources."

"A classy system that combines my telephone, video and desktop very elegantly."

"In the past, if a non-centralized team was working on a project, they would travel several times each month to have in-person meetings; now, we’ve been able to cut that by two-thirds, resulting in tens of thousands of Euros saved every year."

"The Internet of Everything is connecting our people, processes, and data in ways that we couldn’t do before. The technology enhances operational control. Operations has greater peace of mind, because they know that our technology helps ensure safety and security."

"The Cisco solution gave us options for our radios. We knew we could interface and work with whatever radio, repeater, satellite, and communication links or devices that we needed to. That’s possible because of our Cisco architecture."

"We’re saving our corporate clients time by offering video calls from their offices. Now, they don’t need to travel. It’s like our experts are in the same room."