292 Webex by Cisco Testimonials

“People don’t have to be necessarily taking notes on who’s joined a meeting, who said what, when, where that can all be done for us in the background.”

“Cisco collaboration tools are helping us enhance and redirect time back into patient care. When we hear from our users that technology has made their lives easier, we know we’ve succeeded.”

"Physicians at home can see the video and the CT scan that was taken two minutes ago. That can make the difference between the patient walking out of the hospital or suffering a range of less desirable outcomes."

"We plan to leverage Cisco solutions in our automated network management in the future."

“The patients really enjoy the Cisco telehealth solution. We’re improving the experience and quality of care while operating at a much more local level, with fewer steps and less disruption. Telehealth is also more flexible—we can jump from facility to facility and schedule back-to-back sessions without moving anyone. We’re getting a lot more done in a lot less time.”

"There’s never been a better time to communicate with our communities."

"Cisco's collaboration and expertise are helping us achieve our goal of being the premier theatre educational resource in the UK."

"Cisco Contact Center has improved our efficiencies, gaining us an additional 6 hours a day because of faster call pick ups and patient hold times."

"I’m able to do two or three presentations on the same day, complete my clinical work, and be home with my family in the evening. That wouldn’t have been possible before."

"With pervasive wireless, no one has a frustrated look on their face as they try to find signal strength. Medical staff can work seamlessly, while patients are less stressed and can keep in touch with friends and family."

"On measures like customer care, we sat in the healthcare sector’s top quartile. Our goal now is to be even better."

"We're seeing a 25 percent increase in productivity and employee collaboration."

"In our industry, communication drives everything and we have to keep our global employee base connected. WebEx had simple set-up and user-friendly options that mean we spend almost no time on service calls for it and have the flexibility to handle truly pressing IT needs."

"Our customers expect great service, and some demand that we answer 95 percent of calls within 35 seconds or pay a penalty. With agents distributed across five contact centers, we need automated tools to help us meet those service level agreements."

"We needed a bulletproof contact center solution that would allow our lottery retailer customers to get through quickly and video collaboration to unify our distributed organization. The technology that we ended up with is a true differentiator for IGT. None of our competitors have anything even close."