292 Webex by Cisco Testimonials

"Once everyone was safely home – we immediately pivoted to the future. What do we need to do to come back stronger in travel, and that really started with the customer."

"We eliminated situations where employees were impacted by system delays. Transactions are completed within 2 seconds, with very few outliers."

"Seeing the person you’re speaking with fosters communication and understanding. And we can do business more efficiently, saving travel cost and time."

"I am very satisfied with the quality of Cisco products and support."

"We plan to leverage Cisco solutions in our automated network management in the future."

“The patients really enjoy the Cisco telehealth solution. We’re improving the experience and quality of care while operating at a much more local level, with fewer steps and less disruption. Telehealth is also more flexible—we can jump from facility to facility and schedule back-to-back sessions without moving anyone. We’re getting a lot more done in a lot less time.”

"There’s never been a better time to communicate with our communities."

"Cisco's collaboration and expertise are helping us achieve our goal of being the premier theatre educational resource in the UK."

"Cisco Contact Center has improved our efficiencies, gaining us an additional 6 hours a day because of faster call pick ups and patient hold times."

"I’m able to do two or three presentations on the same day, complete my clinical work, and be home with my family in the evening. That wouldn’t have been possible before."

"With pervasive wireless, no one has a frustrated look on their face as they try to find signal strength. Medical staff can work seamlessly, while patients are less stressed and can keep in touch with friends and family."

"On measures like customer care, we sat in the healthcare sector’s top quartile. Our goal now is to be even better."

"We're seeing a 25 percent increase in productivity and employee collaboration."

"In our industry, communication drives everything and we have to keep our global employee base connected. WebEx had simple set-up and user-friendly options that mean we spend almost no time on service calls for it and have the flexibility to handle truly pressing IT needs."

"Our customers expect great service, and some demand that we answer 95 percent of calls within 35 seconds or pay a penalty. With agents distributed across five contact centers, we need automated tools to help us meet those service level agreements."