“Before Cinch, we’d forget to send reminders ahead of annual charges for the prepaid discount plan. Customers would get upset when their cards were charged. Now, it’s all automated. Customers get a friendly heads-up, and we avoid frustration on both sides. It’s such a simple change, but it’s made a …
“Cinch not only enabled better communication but showed us how much more potential there was to engage and grow.”
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