“Before Cinch, we’d forget to send reminders ahead of annual charges for the prepaid discount plan. Customers would get upset when their cards were charged. Now, it’s all automated. Customers get a friendly heads-up, and we avoid frustration on both sides. It’s such a simple change, but it’s made a …

“In the past, we had to manage separate campaigns for each location, but with Cinch, we can now dynamically pull data from our CRM and scale campaigns without creating multiple versions. This has saved us a lot of time and effort, especially with locations under different ownership groups.”