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"I never noticed before how often I say the words ‘you guys’ in sales calls. Chorus.ai is not only helping me to improve my professionalism but also, the clarity of the message that I’m presenting to customers."
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"Now, a lot of my reps will send me the Chorus.ai recording directly after completing the sales call to ask me to review the conversation and give them feedback."
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"Chorus helps us understand, dissect and ultimately distribute best practices to get new sales representatives up to speed faster while improving existing sales representatives’ win rates."
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"Being able to sell as quickly and efficiently as possible, with help from Chorus.ai, is a true value for our sales department."
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"With Chorus.ai, we were able to pinpoint the areas of confusion for our sales reps around our new product’s pricing model. That allowed us to course correct, recalibrate our messaging and further train our sales team."
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"I’m very proud to see that implementing Chorus was not only a win that didn’t slow us down, but also allowed us to free up capital for initiatives that will accelerate our teams even more."
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"Chorus brings customer conversations to life. We’re getting more data on how we can improve our product and improve our processes across the board. Chorus analyzes the data for us so we have a clear picture of each team member’s performance. It helps us evaluate the things we care about …
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"No manager, coach, sales enabler has the time to listen to live phone calls or review recorded phone calls. I believe Chorus.ai has taken meaningful steps to correct this challenge."
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"With Chorus.ai, we can be confident that we are getting accurate and reliable information from sales. We know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. And then, we can take all that information and help ensure the customer is …
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"With Chorus.ai, we can get ahead of an issue and show great engagement with the customer, which can also help us to keep that customer longer."
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"It’s incredibly valuable that we can share calls in Chorus.ai with our customer success team when we are handing off a deal to them. It’s a great way to give customer success a good depth of background about why a customer chose MongoDB, what that customer expects from us next, …
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“We had a customer who wasn’t satisfied with the service he’d received. We took the call snippet from Chorus.ai and shared it at the highest levels of the company. Not only were we able to turn that customer around, but out of that dialogue, we also came up with some …
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"I no longer listen to my radio in the morning. I listen to calls in Chorus.ai."
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"I like Chorus.ai because it allows me to be omnipresent with my reps. I can give them a lot of coaching and feedback that I wouldn’t be able to provide otherwise."
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"Chorus.ai has really helped me in my relationship with the sales team because it provides actionable data that reps can use to perfect their pitch. Now, they are coming to me proactively and asking how they can improve their sales conversations."