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"I give a lot of credit to the data services team at ZoomInfo. They’ve done really a great job working with us to get us what we need."
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"Chorus.ai has helped us to build a more modern, efficient sales and customer success process. It has changed our operations and our company."
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"Chorus.ai is fantastic. Its ability to record conversations and turn them into searchable transcripts is hugely valuable for coaching, highlighting ways to improve our sales playbooks, and even quantifying customer-driven requests to help drive product strategy."
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"Before we started using Chorus.ai, the onboarding process for sales was painful for marketing as well. We had to build slide decks and spend a lot of time explaining to reps how they should talk about Guru. Now, with Chorus.ai clips, they can listen to call playlists and actually hear …
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"Chorus.ai allows me to create an almost immediate feedback loop with my team members. I feel like I'm riding right alongside them."
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"Our students are getting their hands dirty, learning firsthand what it’s going to be like engaging in the work world with AI which, at most schools teaching sales today, is just two letters."
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"I never noticed before how often I say the words ‘you guys’ in sales calls. Chorus.ai is not only helping me to improve my professionalism but also, the clarity of the message that I’m presenting to customers."
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"With Chorus.ai, we are able to drive the talk tracks and process training so hard into the new hires that we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining."
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"We started doing these weekly review sessions where people would bring a call that they had a particular question about or that they had done something pretty well. They’d use the search functionality to skip ahead to certain important parts of the call, share it, and review what happened."
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"With Chorus.ai, we can be confident that we are getting accurate and reliable information from sales. We know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. And then, we can take all that information and help ensure the customer is …
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"With Chorus.ai, we can get ahead of an issue and show great engagement with the customer, which can also help us to keep that customer longer."
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"It’s incredibly valuable that we can share calls in Chorus.ai with our customer success team when we are handing off a deal to them. It’s a great way to give customer success a good depth of background about why a customer chose MongoDB, what that customer expects from us next, …
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“We had a customer who wasn’t satisfied with the service he’d received. We took the call snippet from Chorus.ai and shared it at the highest levels of the company. Not only were we able to turn that customer around, but out of that dialogue, we also came up with some …
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"I no longer listen to my radio in the morning. I listen to calls in Chorus.ai."
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"No manager, coach, sales enabler has the time to listen to live phone calls or review recorded phone calls. I believe Chorus.ai has taken meaningful steps to correct this challenge."