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"We started doing these weekly review sessions where people would bring a call that they had a particular question about or that they had done something pretty well. They’d use the search functionality to skip ahead to certain important parts of the call, share it, and review what happened."
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"Switching to Chorus from Gong gave us more options, more automation, and better features at a competitive price. It was more of a complete package."
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"If you want to see a huge lift in your closed deals, Chorus.ai is the way to go."
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"The company is growing so fast, we really have to develop the second layer of management in our customer success organization faster. Chorus.ai allows us to help these people become better coaches, just by giving them the ability to replay and analyze all of the customer success calls and processes."
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"Since we started using Chorus.ai, we've reduced the ramp time for new sales reps from 10 business days to three."
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"Chorus.ai has helped us to build a more modern, efficient sales and customer success process. It has changed our operations and our company."
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"With Chorus.ai, we are able to drive the talk tracks and process training so hard into the new hires that we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining."
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"Chorus.ai has helped me to level up as a rep. I’ve improved my follow-up with prospects and active customers. It’s also easier to analyze deals with my boss and figure out why a deal closed or didn’t."
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"Chorus.ai lets us hear firsthand how customers are responding to our messaging and what objections they might have. That insight has helped us drive awesome improvement in our sales team, including quarter-by-quarter increases in our win rate."
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"If I think about life without Chorus.ai, it would be almost like we were in the Dark Ages. We would not be able to fully understand whether our sales team was moving at the right pace, and in the right ways, and getting to the right outcomes."
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“As an organization, we run very fast, and our sales executives can easily have up to seven meetings a day. It can be tough to stay on point with every single deal and be intelligent in the follow-up to every sales conversation. But once we brought in Chorus.ai, reps almost …
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“With Chorus.ai, reps can review top performers’ recordings on their own schedule. They can also focus on keywords, such as a competitor’s name or pricing information, and go directly to those parts of the discussion instead of having to sit through the entire call.”
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"No manager, coach, sales enabler has the time to listen to live phone calls or review recorded phone calls. I believe Chorus.ai has taken meaningful steps to correct this challenge."
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"Chorus has helped improve my relationship with my managers. They now have better insight into what I’m struggling with on a day-to-day basis, as well as where I am exceeding their expectations. Chorus is helping us to create a more transparent sales organization, and it’s allowing me to benchmark my …
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"Chorus.ai is fantastic. Its ability to record conversations and turn them into searchable transcripts is hugely valuable for coaching, highlighting ways to improve our sales playbooks, and even quantifying customer-driven requests to help drive product strategy."