"No manager, coach, sales enabler has the time to listen to live phone calls or review recorded phone calls. I believe Chorus.ai has taken meaningful steps to correct this challenge."

"With Chorus.ai, we can be confident that we are getting accurate and reliable information from sales. We know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. And then, we can take all that information and help ensure the customer is …

"Switching to Chorus from Gong gave us more options, more automation, and better features at a competitive price. It was more of a complete package."

"With Chorus we’ve been able to automate our entire attribution process and I now have a more accurate read on the impact partnerships have on our bottom line. Thanks to Chorus, I am able to confidently report that 80% of all opportunities stem from partner-influenced deals."

“We were able to launch the RollWorks RollCoach Program, and leverage Chorus’ scorecard functionality which allowed managers to “assess” conversations at scale on the positioning of new partnerships.”

"Being able to sell as quickly and efficiently as possible, with help from Chorus.ai, is a true value for our sales department."

"With Chorus.ai, we were able to pinpoint the areas of confusion for our sales reps around our new product’s pricing model. That allowed us to course correct, recalibrate our messaging and further train our sales team."

"With Chorus.ai, we can get ahead of an issue and show great engagement with the customer, which can also help us to keep that customer longer."

"It’s incredibly valuable that we can share calls in Chorus.ai with our customer success team when we are handing off a deal to them. It’s a great way to give customer success a good depth of background about why a customer chose MongoDB, what that customer expects from us next, …

“We had a customer who wasn’t satisfied with the service he’d received. We took the call snippet from Chorus.ai and shared it at the highest levels of the company. Not only were we able to turn that customer around, but out of that dialogue, we also came up with some …

"I no longer listen to my radio in the morning. I listen to calls in Chorus.ai."

"Chorus brings customer conversations to life. We’re getting more data on how we can improve our product and improve our processes across the board. Chorus analyzes the data for us so we have a clear picture of each team member’s performance. It helps us evaluate the things we care about …

"I give a lot of credit to the data services team at ZoomInfo. They’ve done really a great job working with us to get us what we need."

"A data-driven playbook is the biggest difference between the average and the highest performing company."

"The company is growing so fast, we really have to develop the second layer of management in our customer success organization faster. Chorus.ai allows us to help these people become better coaches, just by giving them the ability to replay and analyze all of the customer success calls and processes."