“We had a customer who wasn’t satisfied with the service he’d received. We took the call snippet from Chorus.ai and shared it at the highest levels of the company. Not only were we able to turn that customer around, but out of that dialogue, we also came up with some …

"I recommend Chorus.ai because it’s easy for account executives to use. I’ve also seen how it provides a great opportunity for account reps to learn from each other, identify successes and failures, and use that information to improve their own performance over time."

"Chorus.ai is a vital tool that allows revenue teams to achieve success and alignment and, essentially, coach and mentor every member of their team."

"Chorus brings customer conversations to life. We’re getting more data on how we can improve our product and improve our processes across the board. Chorus analyzes the data for us so we have a clear picture of each team member’s performance. It helps us evaluate the things we care about …

"A data-driven playbook is the biggest difference between the average and the highest performing company."

"When my manager or a sales engineer would ask me about a sales call that had happened a couple of weeks ago, I’d struggle to remember the details. Now, I can go into Chorus.ai, review exactly what happened during that call, and relay the information back to them."

"Multitasking was a big challenge before we had Chorus.ai. Taking notes and worrying about remembering what was said on calls made it harder to focus on engaging prospects in the moment. And that was tough, because you knew you probably only had one opportunity to talk to a prospect and …

"I give a lot of credit to the data services team at ZoomInfo. They’ve done really a great job working with us to get us what we need."

"After seeing Chorus in action, I realized I could now have the solution that I had only dreamed of when it comes to ramping, coaching and fine tuning my team’s sales pitch.”

"With Chorus.ai, we are able to drive the talk tracks and process training so hard into the new hires that we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining."

"We started doing these weekly review sessions where people would bring a call that they had a particular question about or that they had done something pretty well. They’d use the search functionality to skip ahead to certain important parts of the call, share it, and review what happened."

"If I think about life without Chorus.ai, it would be almost like we were in the Dark Ages. We would not be able to fully understand whether our sales team was moving at the right pace, and in the right ways, and getting to the right outcomes."

“As an organization, we run very fast, and our sales executives can easily have up to seven meetings a day. It can be tough to stay on point with every single deal and be intelligent in the follow-up to every sales conversation. But once we brought in Chorus.ai, reps almost …

“With Chorus.ai, reps can review top performers’ recordings on their own schedule. They can also focus on keywords, such as a competitor’s name or pricing information, and go directly to those parts of the discussion instead of having to sit through the entire call.”

“Having Chorus data pushed into our everyday Mode dashboards gives us one source of truth to what’s happening in each account, and enables us to report on data in ways that just weren’t possible before. We’re able to bring the Voice of the Customer back to our entire organization. It’s …