"I can move so fast with Chorus.ai. I can typically save about 10-15 minutes in my one-on-one coaching sessions with reps and, in my world, that time-saving is huge."

"The company is growing so fast, we really have to develop the second layer of management in our customer success organization faster. Chorus.ai allows us to help these people become better coaches, just by giving them the ability to replay and analyze all of the customer success calls and processes."

"Because we are using Chorus.ai to listen to great sales calls, and to learn from peers and replicate best practices, I am now more confident that our reps are saying the right things to our customers.”

"With Chorus.ai, we can be confident that we are getting accurate and reliable information from sales. We know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. And then, we can take all that information and help ensure the customer is …

"With Chorus.ai, we can get ahead of an issue and show great engagement with the customer, which can also help us to keep that customer longer."

"It’s incredibly valuable that we can share calls in Chorus.ai with our customer success team when we are handing off a deal to them. It’s a great way to give customer success a good depth of background about why a customer chose MongoDB, what that customer expects from us next, …

“We had a customer who wasn’t satisfied with the service he’d received. We took the call snippet from Chorus.ai and shared it at the highest levels of the company. Not only were we able to turn that customer around, but out of that dialogue, we also came up with some …

"I no longer listen to my radio in the morning. I listen to calls in Chorus.ai."

"Before we started using Chorus.ai, the onboarding process for sales was painful for marketing as well. We had to build slide decks and spend a lot of time explaining to reps how they should talk about Guru. Now, with Chorus.ai clips, they can listen to call playlists and actually hear …

"Chorus.ai allows me to create an almost immediate feedback loop with my team members. I feel like I'm riding right alongside them."

"Since we started using Chorus.ai, we've reduced the ramp time for new sales reps from 10 business days to three."

"Chorus.ai has helped us to build a more modern, efficient sales and customer success process. It has changed our operations and our company."

"Chorus brings customer conversations to life. We’re getting more data on how we can improve our product and improve our processes across the board. Chorus analyzes the data for us so we have a clear picture of each team member’s performance. It helps us evaluate the things we care about …

"Being able to sell as quickly and efficiently as possible, with help from Chorus.ai, is a true value for our sales department."

"With Chorus.ai, we were able to pinpoint the areas of confusion for our sales reps around our new product’s pricing model. That allowed us to course correct, recalibrate our messaging and further train our sales team."