60 Chorus by ZoomInfo Testimonials

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  • “I’m able to be more helpful to my customers because of Chorus.ai. For example, if someone can’t make it to a demo, I can let them know that I’ll record the whole thing and transcribe the notes, which they can review at their convenience. That allows me to avoid playing …

  • "When my manager or a sales engineer would ask me about a sales call that had happened a couple of weeks ago, I’d struggle to remember the details. Now, I can go into Chorus.ai, review exactly what happened during that call, and relay the information back to them."

  • "I like Chorus.ai because it allows me to be omnipresent with my reps. I can give them a lot of coaching and feedback that I wouldn’t be able to provide otherwise."

  • "No manager, coach, sales enabler has the time to listen to live phone calls or review recorded phone calls. I believe Chorus.ai has taken meaningful steps to correct this challenge."

  • "Chorus call analysis allows sales leaders to zero in on a winning process formula and ramp new reps faster. Chorus is a must-have in every inside sales technology stack.”

  • "The company is growing so fast, we really have to develop the second layer of management in our customer success organization faster. Chorus.ai allows us to help these people become better coaches, just by giving them the ability to replay and analyze all of the customer success calls and processes."

  • "Since we started using Chorus.ai, we've reduced the ramp time for new sales reps from 10 business days to three."

  • "Chorus.ai has helped us to build a more modern, efficient sales and customer success process. It has changed our operations and our company."

  • "Chorus helps us understand, dissect and ultimately distribute best practices to get new sales representatives up to speed faster while improving existing sales representatives’ win rates."

  • "Chorus brings customer conversations to life. We’re getting more data on how we can improve our product and improve our processes across the board. Chorus analyzes the data for us so we have a clear picture of each team member’s performance. It helps us evaluate the things we care about …

  • "With Chorus.ai, we can be confident that we are getting accurate and reliable information from sales. We know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. And then, we can take all that information and help ensure the customer is …

  • "With Chorus.ai, we can get ahead of an issue and show great engagement with the customer, which can also help us to keep that customer longer."

  • "It’s incredibly valuable that we can share calls in Chorus.ai with our customer success team when we are handing off a deal to them. It’s a great way to give customer success a good depth of background about why a customer chose MongoDB, what that customer expects from us next, …

  • “We had a customer who wasn’t satisfied with the service he’d received. We took the call snippet from Chorus.ai and shared it at the highest levels of the company. Not only were we able to turn that customer around, but out of that dialogue, we also came up with some …

  • "I no longer listen to my radio in the morning. I listen to calls in Chorus.ai."