59 Chorus by ZoomInfo Testimonials

"Switching to Chorus from Gong gave us more options, more automation, and better features at a competitive price. It was more of a complete package."

"We used to dump a script on the team, give them a little coaching, and then look at the numbers later to see what changed. But we never really knew if the coaching made a difference, or if reps were even adhering to the new methods we were introducing."

"I can move so fast with Chorus.ai. I can typically save about 10-15 minutes in my one-on-one coaching sessions with reps and, in my world, that time-saving is huge."

"No manager, coach, sales enabler has the time to listen to live phone calls or review recorded phone calls. I believe Chorus.ai has taken meaningful steps to correct this challenge."

"Chorus has helped improve my relationship with my managers. They now have better insight into what I’m struggling with on a day-to-day basis, as well as where I am exceeding their expectations. Chorus is helping us to create a more transparent sales organization, and it’s allowing me to benchmark my own progress."

"Chorus.ai is fantastic. Its ability to record conversations and turn them into searchable transcripts is hugely valuable for coaching, highlighting ways to improve our sales playbooks, and even quantifying customer-driven requests to help drive product strategy."

"Whether we wanted to do individual coaching or hold group training sessions, gathering relevant call information required going into Salesforce and several different apps."

"We also asked the team to flag calls where they felt they did a good job of using the new messaging, so the whole team could learn from their experience."

"I give a lot of credit to the data services team at ZoomInfo. They’ve done really a great job working with us to get us what we need."

"Chorus brings customer conversations to life. We’re getting more data on how we can improve our product and improve our processes across the board. Chorus analyzes the data for us so we have a clear picture of each team member’s performance. It helps us evaluate the things we care about most."

"Because we are using Chorus.ai to listen to great sales calls, and to learn from peers and replicate best practices, I am now more confident that our reps are saying the right things to our customers.”

"Chorus.ai is wonderful for helping me stay accountable for my results, performance and accuracy of deliverables. It has also helped me improve relationships with my customers because I can make sure I’m fulfilling commitments that I made to them."

"Bill.com embraces the idea of buyer first and Chorus.ai allows us to execute on that."

“I’m able to be more helpful to my customers because of Chorus.ai. For example, if someone can’t make it to a demo, I can let them know that I’ll record the whole thing and transcribe the notes, which they can review at their convenience. That allows me to avoid playing the telephone game in trying to reschedule with the customer.”

"Chorus.ai's real-time transcription is amazing. Having the ability to understand immediately what happened in a sales call and dive into it with my reps is just a huge benefit."