60 Chorus by ZoomInfo Testimonials

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  • "The company is growing so fast, we really have to develop the second layer of management in our customer success organization faster. Chorus.ai allows us to help these people become better coaches, just by giving them the ability to replay and analyze all of the customer success calls and processes."

  • “Having Chorus data pushed into our everyday Mode dashboards gives us one source of truth to what’s happening in each account, and enables us to report on data in ways that just weren’t possible before. We’re able to bring the Voice of the Customer back to our entire organization. It’s …

  • "It’s incredibly valuable that we can share calls in Chorus.ai with our customer success team when we are handing off a deal to them. It’s a great way to give customer success a good depth of background about why a customer chose MongoDB, what that customer expects from us next, …

  • "We used to dump a script on the team, give them a little coaching, and then look at the numbers later to see what changed. But we never really knew if the coaching made a difference, or if reps were even adhering to the new methods we were introducing."

  • "I can move so fast with Chorus.ai. I can typically save about 10-15 minutes in my one-on-one coaching sessions with reps and, in my world, that time-saving is huge."

  • "Every word matters in sales, and with Chorus.ai, we can review and measure every word our sales reps use with prospects and customers."

  • "If you want to see a huge lift in your closed deals, Chorus.ai is the way to go."

  • "Chorus helps us understand, dissect and ultimately distribute best practices to get new sales representatives up to speed faster while improving existing sales representatives’ win rates."

  • "A data-driven playbook is the biggest difference between the average and the highest performing company."

  • "You’ll get 10x the value if you think of ZoomInfo as a full platform and not just a tool for one team."

  • "After seeing Chorus in action, I realized I could now have the solution that I had only dreamed of when it comes to ramping, coaching and fine tuning my team’s sales pitch.”

  • "Chorus call analysis allows sales leaders to zero in on a winning process formula and ramp new reps faster. Chorus is a must-have in every inside sales technology stack.”

  • "Chorus.ai's real-time transcription is amazing. Having the ability to understand immediately what happened in a sales call and dive into it with my reps is just a huge benefit."

  • "Chorus.ai helps me build better relationships with my customers. I can make them feel like I’m sitting on their side of the table because I really understand their challenges and needs."

  • "It’s crucial to improving my performance. I use Chorus.ai throughout the sales process. It helps me prepare for calls, and to get more context from past calls. It also helps me confirm that I’m following our 60/40 rule that is, allowing customers to do most of the talking."