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"Chorus.ai lets us hear firsthand how customers are responding to our messaging and what objections they might have. That insight has helped us drive awesome improvement in our sales team, including quarter-by-quarter increases in our win rate."
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"Chorus.ai allows me to create an almost immediate feedback loop with my team members. I feel like I'm riding right alongside them."
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"Now, a lot of my reps will send me the Chorus.ai recording directly after completing the sales call to ask me to review the conversation and give them feedback."
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"Chorus is helping us take the guesswork out of the sales process by allowing us to map data to specific outcomes ultimately shortening sales cycles, improving win rates and beating competitors.”
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"Chorus helps us understand, dissect and ultimately distribute best practices to get new sales representatives up to speed faster while improving existing sales representatives’ win rates."
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"Chorus.ai is a vital tool that allows revenue teams to achieve success and alignment and, essentially, coach and mentor every member of their team."
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"When my manager or a sales engineer would ask me about a sales call that had happened a couple of weeks ago, I’d struggle to remember the details. Now, I can go into Chorus.ai, review exactly what happened during that call, and relay the information back to them."
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"Multitasking was a big challenge before we had Chorus.ai. Taking notes and worrying about remembering what was said on calls made it harder to focus on engaging prospects in the moment. And that was tough, because you knew you probably only had one opportunity to talk to a prospect and …
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“Having Chorus data pushed into our everyday Mode dashboards gives us one source of truth to what’s happening in each account, and enables us to report on data in ways that just weren’t possible before. We’re able to bring the Voice of the Customer back to our entire organization. It’s …
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"Switching to Chorus from Gong gave us more options, more automation, and better features at a competitive price. It was more of a complete package."
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"Before we started using Chorus.ai, the onboarding process for sales was painful for marketing as well. We had to build slide decks and spend a lot of time explaining to reps how they should talk about Guru. Now, with Chorus.ai clips, they can listen to call playlists and actually hear …
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"With Chorus.ai, we can be confident that we are getting accurate and reliable information from sales. We know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. And then, we can take all that information and help ensure the customer is …
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"With Chorus.ai, we can get ahead of an issue and show great engagement with the customer, which can also help us to keep that customer longer."
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"It’s incredibly valuable that we can share calls in Chorus.ai with our customer success team when we are handing off a deal to them. It’s a great way to give customer success a good depth of background about why a customer chose MongoDB, what that customer expects from us next, …
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“We had a customer who wasn’t satisfied with the service he’d received. We took the call snippet from Chorus.ai and shared it at the highest levels of the company. Not only were we able to turn that customer around, but out of that dialogue, we also came up with some …