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"Chorus.ai helps me build better relationships with my customers. I can make them feel like I’m sitting on their side of the table because I really understand their challenges and needs."
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"Now, a lot of my reps will send me the Chorus.ai recording directly after completing the sales call to ask me to review the conversation and give them feedback."
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"With Chorus.ai, we can get ahead of an issue and show great engagement with the customer, which can also help us to keep that customer longer."
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"If I think about life without Chorus.ai, it would be almost like we were in the Dark Ages. We would not be able to fully understand whether our sales team was moving at the right pace, and in the right ways, and getting to the right outcomes."
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“As an organization, we run very fast, and our sales executives can easily have up to seven meetings a day. It can be tough to stay on point with every single deal and be intelligent in the follow-up to every sales conversation. But once we brought in Chorus.ai, reps almost …
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“With Chorus.ai, reps can review top performers’ recordings on their own schedule. They can also focus on keywords, such as a competitor’s name or pricing information, and go directly to those parts of the discussion instead of having to sit through the entire call.”
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"A data-driven playbook is the biggest difference between the average and the highest performing company."
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"With Chorus.ai, we are able to drive the talk tracks and process training so hard into the new hires that we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining."
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"We started doing these weekly review sessions where people would bring a call that they had a particular question about or that they had done something pretty well. They’d use the search functionality to skip ahead to certain important parts of the call, share it, and review what happened."
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"I give a lot of credit to the data services team at ZoomInfo. They’ve done really a great job working with us to get us what we need."
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"With Chorus.ai, we can be confident that we are getting accurate and reliable information from sales. We know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. And then, we can take all that information and help ensure the customer is …
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"It’s incredibly valuable that we can share calls in Chorus.ai with our customer success team when we are handing off a deal to them. It’s a great way to give customer success a good depth of background about why a customer chose MongoDB, what that customer expects from us next, …
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“We had a customer who wasn’t satisfied with the service he’d received. We took the call snippet from Chorus.ai and shared it at the highest levels of the company. Not only were we able to turn that customer around, but out of that dialogue, we also came up with some …
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"I no longer listen to my radio in the morning. I listen to calls in Chorus.ai."
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"Chorus is helping us take the guesswork out of the sales process by allowing us to map data to specific outcomes ultimately shortening sales cycles, improving win rates and beating competitors.”