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"If you want to see a huge lift in your closed deals, Chorus.ai is the way to go."
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"It’s incredibly valuable that we can share calls in Chorus.ai with our customer success team when we are handing off a deal to them. It’s a great way to give customer success a good depth of background about why a customer chose MongoDB, what that customer expects from us next, …
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"A data-driven playbook is the biggest difference between the average and the highest performing company."
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"Chorus has helped improve my relationship with my managers. They now have better insight into what I’m struggling with on a day-to-day basis, as well as where I am exceeding their expectations. Chorus is helping us to create a more transparent sales organization, and it’s allowing me to benchmark my …
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"Chorus.ai is fantastic. Its ability to record conversations and turn them into searchable transcripts is hugely valuable for coaching, highlighting ways to improve our sales playbooks, and even quantifying customer-driven requests to help drive product strategy."
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"Whether we wanted to do individual coaching or hold group training sessions, gathering relevant call information required going into Salesforce and several different apps."
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"We also asked the team to flag calls where they felt they did a good job of using the new messaging, so the whole team could learn from their experience."
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"I give a lot of credit to the data services team at ZoomInfo. They’ve done really a great job working with us to get us what we need."
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"With Chorus we’ve been able to automate our entire attribution process and I now have a more accurate read on the impact partnerships have on our bottom line. Thanks to Chorus, I am able to confidently report that 80% of all opportunities stem from partner-influenced deals."
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“We were able to launch the RollWorks RollCoach Program, and leverage Chorus’ scorecard functionality which allowed managers to “assess” conversations at scale on the positioning of new partnerships.”
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"With Chorus.ai, we can be confident that we are getting accurate and reliable information from sales. We know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. And then, we can take all that information and help ensure the customer is …
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"With Chorus.ai, we can get ahead of an issue and show great engagement with the customer, which can also help us to keep that customer longer."
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“We had a customer who wasn’t satisfied with the service he’d received. We took the call snippet from Chorus.ai and shared it at the highest levels of the company. Not only were we able to turn that customer around, but out of that dialogue, we also came up with some …
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"I no longer listen to my radio in the morning. I listen to calls in Chorus.ai."
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"If I think about life without Chorus.ai, it would be almost like we were in the Dark Ages. We would not be able to fully understand whether our sales team was moving at the right pace, and in the right ways, and getting to the right outcomes."