"You’ll get 10x the value if you think of ZoomInfo as a full platform and not just a tool for one team."

“I’m able to be more helpful to my customers because of Chorus.ai. For example, if someone can’t make it to a demo, I can let them know that I’ll record the whole thing and transcribe the notes, which they can review at their convenience. That allows me to avoid playing …

"The company is growing so fast, we really have to develop the second layer of management in our customer success organization faster. Chorus.ai allows us to help these people become better coaches, just by giving them the ability to replay and analyze all of the customer success calls and processes."

"Our students are getting their hands dirty, learning firsthand what it’s going to be like engaging in the work world with AI which, at most schools teaching sales today, is just two letters."

"I never noticed before how often I say the words ‘you guys’ in sales calls. Chorus.ai is not only helping me to improve my professionalism but also, the clarity of the message that I’m presenting to customers."

"With Chorus.ai, we can be confident that we are getting accurate and reliable information from sales. We know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. And then, we can take all that information and help ensure the customer is …

"With Chorus.ai, we can get ahead of an issue and show great engagement with the customer, which can also help us to keep that customer longer."

"It’s incredibly valuable that we can share calls in Chorus.ai with our customer success team when we are handing off a deal to them. It’s a great way to give customer success a good depth of background about why a customer chose MongoDB, what that customer expects from us next, …

“We had a customer who wasn’t satisfied with the service he’d received. We took the call snippet from Chorus.ai and shared it at the highest levels of the company. Not only were we able to turn that customer around, but out of that dialogue, we also came up with some …

"I no longer listen to my radio in the morning. I listen to calls in Chorus.ai."

"Chorus has helped improve my relationship with my managers. They now have better insight into what I’m struggling with on a day-to-day basis, as well as where I am exceeding their expectations. Chorus is helping us to create a more transparent sales organization, and it’s allowing me to benchmark my …

"Chorus.ai is fantastic. Its ability to record conversations and turn them into searchable transcripts is hugely valuable for coaching, highlighting ways to improve our sales playbooks, and even quantifying customer-driven requests to help drive product strategy."

"Whether we wanted to do individual coaching or hold group training sessions, gathering relevant call information required going into Salesforce and several different apps."

"We also asked the team to flag calls where they felt they did a good job of using the new messaging, so the whole team could learn from their experience."

"Chorus is helping us take the guesswork out of the sales process by allowing us to map data to specific outcomes ultimately shortening sales cycles, improving win rates and beating competitors.”