"Chorus brings customer conversations to life. We’re getting more data on how we can improve our product and improve our processes across the board. Chorus analyzes the data for us so we have a clear picture of each team member’s performance. It helps us evaluate the things we care about …

"The company is growing so fast, we really have to develop the second layer of management in our customer success organization faster. Chorus.ai allows us to help these people become better coaches, just by giving them the ability to replay and analyze all of the customer success calls and processes."

"Multitasking was a big challenge before we had Chorus.ai. Taking notes and worrying about remembering what was said on calls made it harder to focus on engaging prospects in the moment. And that was tough, because you knew you probably only had one opportunity to talk to a prospect and …

"Chorus has helped improve my relationship with my managers. They now have better insight into what I’m struggling with on a day-to-day basis, as well as where I am exceeding their expectations. Chorus is helping us to create a more transparent sales organization, and it’s allowing me to benchmark my …

"Chorus.ai is fantastic. Its ability to record conversations and turn them into searchable transcripts is hugely valuable for coaching, highlighting ways to improve our sales playbooks, and even quantifying customer-driven requests to help drive product strategy."

"Whether we wanted to do individual coaching or hold group training sessions, gathering relevant call information required going into Salesforce and several different apps."

"We also asked the team to flag calls where they felt they did a good job of using the new messaging, so the whole team could learn from their experience."

"Chorus.ai has helped me to level up as a rep. I’ve improved my follow-up with prospects and active customers. It’s also easier to analyze deals with my boss and figure out why a deal closed or didn’t."

"Chorus.ai lets us hear firsthand how customers are responding to our messaging and what objections they might have. That insight has helped us drive awesome improvement in our sales team, including quarter-by-quarter increases in our win rate."

"If I think about life without Chorus.ai, it would be almost like we were in the Dark Ages. We would not be able to fully understand whether our sales team was moving at the right pace, and in the right ways, and getting to the right outcomes."

“As an organization, we run very fast, and our sales executives can easily have up to seven meetings a day. It can be tough to stay on point with every single deal and be intelligent in the follow-up to every sales conversation. But once we brought in Chorus.ai, reps almost …

“With Chorus.ai, reps can review top performers’ recordings on their own schedule. They can also focus on keywords, such as a competitor’s name or pricing information, and go directly to those parts of the discussion instead of having to sit through the entire call.”

"No manager, coach, sales enabler has the time to listen to live phone calls or review recorded phone calls. I believe Chorus.ai has taken meaningful steps to correct this challenge."

"ZoomInfo was a really effective way to help them start to ramp their outbound efforts and get the right metrics and reporting that we needed."

"We used to dump a script on the team, give them a little coaching, and then look at the numbers later to see what changed. But we never really knew if the coaching made a difference, or if reps were even adhering to the new methods we were introducing."