59 Chorus by ZoomInfo Testimonials

"I never noticed before how often I say the words ‘you guys’ in sales calls. Chorus.ai is not only helping me to improve my professionalism but also, the clarity of the message that I’m presenting to customers."

"I recommend Chorus.ai because it’s easy for account executives to use. I’ve also seen how it provides a great opportunity for account reps to learn from each other, identify successes and failures, and use that information to improve their own performance over time."

"With Chorus we’ve been able to automate our entire attribution process and I now have a more accurate read on the impact partnerships have on our bottom line. Thanks to Chorus, I am able to confidently report that 80% of all opportunities stem from partner-influenced deals."

"Chorus brings customer conversations to life. We’re getting more data on how we can improve our product and improve our processes across the board. Chorus analyzes the data for us so we have a clear picture of each team member’s performance. It helps us evaluate the things we care about most."

"A data-driven playbook is the biggest difference between the average and the highest performing company."

"The company is growing so fast, we really have to develop the second layer of management in our customer success organization faster. Chorus.ai allows us to help these people become better coaches, just by giving them the ability to replay and analyze all of the customer success calls and processes."

"Since we started using Chorus.ai, we've reduced the ramp time for new sales reps from 10 business days to three."

"Chorus.ai has helped us to build a more modern, efficient sales and customer success process. It has changed our operations and our company."

"Chorus.ai's real-time transcription is amazing. Having the ability to understand immediately what happened in a sales call and dive into it with my reps is just a huge benefit."

"Chorus.ai helps me build better relationships with my customers. I can make them feel like I’m sitting on their side of the table because I really understand their challenges and needs."

"It’s crucial to improving my performance. I use Chorus.ai throughout the sales process. It helps me prepare for calls, and to get more context from past calls. It also helps me confirm that I’m following our 60/40 rule that is, allowing customers to do most of the talking."

"Before we started using Chorus.ai, the onboarding process for sales was painful for marketing as well. We had to build slide decks and spend a lot of time explaining to reps how they should talk about Guru. Now, with Chorus.ai clips, they can listen to call playlists and actually hear the voice of the customer. Chorus.ai has really improved the learning cadence for new reps."

"Chorus.ai allows me to create an almost immediate feedback loop with my team members. I feel like I'm riding right alongside them."

"We used to dump a script on the team, give them a little coaching, and then look at the numbers later to see what changed. But we never really knew if the coaching made a difference, or if reps were even adhering to the new methods we were introducing."

"I can move so fast with Chorus.ai. I can typically save about 10-15 minutes in my one-on-one coaching sessions with reps and, in my world, that time-saving is huge."