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“As an organization, we run very fast, and our sales executives can easily have up to seven meetings a day. It can be tough to stay on point with every single deal and be intelligent in the follow-up to every sales conversation. But once we brought in Chorus.ai, reps almost …
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"It’s crucial to improving my performance. I use Chorus.ai throughout the sales process. It helps me prepare for calls, and to get more context from past calls. It also helps me confirm that I’m following our 60/40 rule that is, allowing customers to do most of the talking."
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"Before we started using Chorus.ai, the onboarding process for sales was painful for marketing as well. We had to build slide decks and spend a lot of time explaining to reps how they should talk about Guru. Now, with Chorus.ai clips, they can listen to call playlists and actually hear …
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"Switching to Chorus from Gong gave us more options, more automation, and better features at a competitive price. It was more of a complete package."
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"With Chorus.ai, we can be confident that we are getting accurate and reliable information from sales. We know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. And then, we can take all that information and help ensure the customer is …
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"With Chorus.ai, we can get ahead of an issue and show great engagement with the customer, which can also help us to keep that customer longer."
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"It’s incredibly valuable that we can share calls in Chorus.ai with our customer success team when we are handing off a deal to them. It’s a great way to give customer success a good depth of background about why a customer chose MongoDB, what that customer expects from us next, …
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“We had a customer who wasn’t satisfied with the service he’d received. We took the call snippet from Chorus.ai and shared it at the highest levels of the company. Not only were we able to turn that customer around, but out of that dialogue, we also came up with some …
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"I no longer listen to my radio in the morning. I listen to calls in Chorus.ai."
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"Because we are using Chorus.ai to listen to great sales calls, and to learn from peers and replicate best practices, I am now more confident that our reps are saying the right things to our customers.”
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"Chorus.ai is wonderful for helping me stay accountable for my results, performance and accuracy of deliverables. It has also helped me improve relationships with my customers because I can make sure I’m fulfilling commitments that I made to them."
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"Bill.com embraces the idea of buyer first and Chorus.ai allows us to execute on that."
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“I’m able to be more helpful to my customers because of Chorus.ai. For example, if someone can’t make it to a demo, I can let them know that I’ll record the whole thing and transcribe the notes, which they can review at their convenience. That allows me to avoid playing …
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"With Chorus we’ve been able to automate our entire attribution process and I now have a more accurate read on the impact partnerships have on our bottom line. Thanks to Chorus, I am able to confidently report that 80% of all opportunities stem from partner-influenced deals."
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“We were able to launch the RollWorks RollCoach Program, and leverage Chorus’ scorecard functionality which allowed managers to “assess” conversations at scale on the positioning of new partnerships.”