55 Chorus by ZoomInfo Testimonials

“I’m able to be more helpful to my customers because of Chorus.ai. For example, if someone can’t make it to a demo, I can let them know that I’ll record the whole thing and transcribe the notes, which they can review at their convenience. That allows me to avoid playing the telephone game in trying to reschedule with the customer.”

"I no longer listen to my radio in the morning. I listen to calls in Chorus.ai."

"With Chorus.ai, we are able to drive the talk tracks and process training so hard into the new hires that we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining."

"The company is growing so fast, we really have to develop the second layer of management in our customer success organization faster. Chorus.ai allows us to help these people become better coaches, just by giving them the ability to replay and analyze all of the customer success calls and processes."

"Since we started using Chorus.ai, we've reduced the ramp time for new sales reps from 10 business days to three."

"Chorus.ai has helped us to build a more modern, efficient sales and customer success process. It has changed our operations and our company."

"Switching to Chorus from Gong gave us more options, more automation, and better features at a competitive price. It was more of a complete package."

"We used to dump a script on the team, give them a little coaching, and then look at the numbers later to see what changed. But we never really knew if the coaching made a difference, or if reps were even adhering to the new methods we were introducing."

"I can move so fast with Chorus.ai. I can typically save about 10-15 minutes in my one-on-one coaching sessions with reps and, in my world, that time-saving is huge."

"Every word matters in sales, and with Chorus.ai, we can review and measure every word our sales reps use with prospects and customers."

"Chorus helps us understand, dissect and ultimately distribute best practices to get new sales representatives up to speed faster while improving existing sales representatives’ win rates."

"Chorus.ai is a vital tool that allows revenue teams to achieve success and alignment and, essentially, coach and mentor every member of their team."

"When my manager or a sales engineer would ask me about a sales call that had happened a couple of weeks ago, I’d struggle to remember the details. Now, I can go into Chorus.ai, review exactly what happened during that call, and relay the information back to them."

"Multitasking was a big challenge before we had Chorus.ai. Taking notes and worrying about remembering what was said on calls made it harder to focus on engaging prospects in the moment. And that was tough, because you knew you probably only had one opportunity to talk to a prospect and nail everything."

"We started doing these weekly review sessions where people would bring a call that they had a particular question about or that they had done something pretty well. They’d use the search functionality to skip ahead to certain important parts of the call, share it, and review what happened."