59 Chorus by ZoomInfo Testimonials

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  • "Chorus is helping us take the guesswork out of the sales process by allowing us to map data to specific outcomes ultimately shortening sales cycles, improving win rates and beating competitors.”

  • “We were able to launch the RollWorks RollCoach Program, and leverage Chorus’ scorecard functionality which allowed managers to “assess” conversations at scale on the positioning of new partnerships.”

  • "Other marketing leaders ask me all the time why I love Chorus.ai. It really comes down to two things: First, it allows marketing to be a part of every sales conversation. And second, I can use insights from Chorus.ai to be a better marketer and make sure our company is more successful."

  • "Chorus.ai helps me build better relationships with my customers. I can make them feel like I’m sitting on their side of the table because I really understand their challenges and needs."

  • "It’s crucial to improving my performance. I use Chorus.ai throughout the sales process. It helps me prepare for calls, and to get more context from past calls. It also helps me confirm that I’m following our 60/40 rule that is, allowing customers to do most of the talking."

  • "I like Chorus.ai because it allows me to be omnipresent with my reps. I can give them a lot of coaching and feedback that I wouldn’t be able to provide otherwise."

  • "Now, a lot of my reps will send me the Chorus.ai recording directly after completing the sales call to ask me to review the conversation and give them feedback."

  • "Chorus.ai has really helped me in my relationship with the sales team because it provides actionable data that reps can use to perfect their pitch. Now, they are coming to me proactively and asking how they can improve their sales conversations."

  • "I recommend Chorus.ai because it’s easy for account executives to use. I’ve also seen how it provides a great opportunity for account reps to learn from each other, identify successes and failures, and use that information to improve their own performance over time."

  • "Chorus.ai has helped me to level up as a rep. I’ve improved my follow-up with prospects and active customers. It’s also easier to analyze deals with my boss and figure out why a deal closed or didn’t."

  • "Chorus.ai lets us hear firsthand how customers are responding to our messaging and what objections they might have. That insight has helped us drive awesome improvement in our sales team, including quarter-by-quarter increases in our win rate."

  • “Having Chorus data pushed into our everyday Mode dashboards gives us one source of truth to what’s happening in each account, and enables us to report on data in ways that just weren’t possible before. We’re able to bring the Voice of the Customer back to our entire organization. It’s been a game-changer.”

  • "With Chorus.ai, we are able to drive the talk tracks and process training so hard into the new hires that we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining."

  • "We started doing these weekly review sessions where people would bring a call that they had a particular question about or that they had done something pretty well. They’d use the search functionality to skip ahead to certain important parts of the call, share it, and review what happened."

  • "The company is growing so fast, we really have to develop the second layer of management in our customer success organization faster. Chorus.ai allows us to help these people become better coaches, just by giving them the ability to replay and analyze all of the customer success calls and processes."