"Whether we wanted to do individual coaching or hold group training sessions, gathering relevant call information required going into Salesforce and several different apps."
“We had a customer who wasn’t satisfied with the service he’d received. We took the call snippet from Chorus.ai and shared it at the highest levels of the company. Not only were we able to turn that customer around, but out of that dialogue, we also came up with some new product offerings.”
"I no longer listen to my radio in the morning. I listen to calls in Chorus.ai."
"Since we started using Chorus.ai, we've reduced the ramp time for new sales reps from 10 business days to three."
"Chorus.ai has helped us to build a more modern, efficient sales and customer success process. It has changed our operations and our company."
"Chorus call analysis allows sales leaders to zero in on a winning process formula and ramp new reps faster. Chorus is a must-have in every inside sales technology stack.”
"Chorus has helped improve my relationship with my managers. They now have better insight into what I’m struggling with on a day-to-day basis, as well as where I am exceeding their expectations. Chorus is helping us to create a more transparent sales organization, and it’s allowing me to benchmark my own progress."
"Chorus.ai is fantastic. Its ability to record conversations and turn them into searchable transcripts is hugely valuable for coaching, highlighting ways to improve our sales playbooks, and even quantifying customer-driven requests to help drive product strategy."
"We also asked the team to flag calls where they felt they did a good job of using the new messaging, so the whole team could learn from their experience."
"With Chorus.ai, we are able to drive the talk tracks and process training so hard into the new hires that we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining."
"We started doing these weekly review sessions where people would bring a call that they had a particular question about or that they had done something pretty well. They’d use the search functionality to skip ahead to certain important parts of the call, share it, and review what happened."
"Chorus helps us understand, dissect and ultimately distribute best practices to get new sales representatives up to speed faster while improving existing sales representatives’ win rates."
"Chorus is helping us take the guesswork out of the sales process by allowing us to map data to specific outcomes ultimately shortening sales cycles, improving win rates and beating competitors.”
"If you want to see a huge lift in your closed deals, Chorus.ai is the way to go."
"With Chorus we’ve been able to automate our entire attribution process and I now have a more accurate read on the impact partnerships have on our bottom line. Thanks to Chorus, I am able to confidently report that 80% of all opportunities stem from partner-influenced deals."