“We had a customer who wasn’t satisfied with the service he’d received. We took the call snippet from Chorus.ai and shared it at the highest levels of the company. Not only were we able to turn that customer around, but out of that dialogue, we also came up with some …

"With Chorus.ai, we can be confident that we are getting accurate and reliable information from sales. We know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. And then, we can take all that information and help ensure the customer is …

"Chorus brings customer conversations to life. We’re getting more data on how we can improve our product and improve our processes across the board. Chorus analyzes the data for us so we have a clear picture of each team member’s performance. It helps us evaluate the things we care about …

"Chorus.ai has helped me to level up as a rep. I’ve improved my follow-up with prospects and active customers. It’s also easier to analyze deals with my boss and figure out why a deal closed or didn’t."

"Chorus.ai lets us hear firsthand how customers are responding to our messaging and what objections they might have. That insight has helped us drive awesome improvement in our sales team, including quarter-by-quarter increases in our win rate."

"Switching to Chorus from Gong gave us more options, more automation, and better features at a competitive price. It was more of a complete package."

"If you want to see a huge lift in your closed deals, Chorus.ai is the way to go."

"Being able to sell as quickly and efficiently as possible, with help from Chorus.ai, is a true value for our sales department."

"With Chorus.ai, we were able to pinpoint the areas of confusion for our sales reps around our new product’s pricing model. That allowed us to course correct, recalibrate our messaging and further train our sales team."

“Having Chorus data pushed into our everyday Mode dashboards gives us one source of truth to what’s happening in each account, and enables us to report on data in ways that just weren’t possible before. We’re able to bring the Voice of the Customer back to our entire organization. It’s …

"We used to dump a script on the team, give them a little coaching, and then look at the numbers later to see what changed. But we never really knew if the coaching made a difference, or if reps were even adhering to the new methods we were introducing."

"I can move so fast with Chorus.ai. I can typically save about 10-15 minutes in my one-on-one coaching sessions with reps and, in my world, that time-saving is huge."

"Every word matters in sales, and with Chorus.ai, we can review and measure every word our sales reps use with prospects and customers."

"The company is growing so fast, we really have to develop the second layer of management in our customer success organization faster. Chorus.ai allows us to help these people become better coaches, just by giving them the ability to replay and analyze all of the customer success calls and processes."

"Since we started using Chorus.ai, we've reduced the ramp time for new sales reps from 10 business days to three."