“We had a customer who wasn’t satisfied with the service he’d received. We took the call snippet from Chorus.ai and shared it at the highest levels of the company. Not only were we able to turn that customer around, but out of that dialogue, we also came up with some …

"With Chorus.ai, we can be confident that we are getting accurate and reliable information from sales. We know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. And then, we can take all that information and help ensure the customer is …

"Chorus brings customer conversations to life. We’re getting more data on how we can improve our product and improve our processes across the board. Chorus analyzes the data for us so we have a clear picture of each team member’s performance. It helps us evaluate the things we care about …

"Chorus.ai helps me build better relationships with my customers. I can make them feel like I’m sitting on their side of the table because I really understand their challenges and needs."

"It’s crucial to improving my performance. I use Chorus.ai throughout the sales process. It helps me prepare for calls, and to get more context from past calls. It also helps me confirm that I’m following our 60/40 rule that is, allowing customers to do most of the talking."

"No manager, coach, sales enabler has the time to listen to live phone calls or review recorded phone calls. I believe Chorus.ai has taken meaningful steps to correct this challenge."

"With Chorus.ai, we can get ahead of an issue and show great engagement with the customer, which can also help us to keep that customer longer."

"It’s incredibly valuable that we can share calls in Chorus.ai with our customer success team when we are handing off a deal to them. It’s a great way to give customer success a good depth of background about why a customer chose MongoDB, what that customer expects from us next, …

"I no longer listen to my radio in the morning. I listen to calls in Chorus.ai."

"I like Chorus.ai because it allows me to be omnipresent with my reps. I can give them a lot of coaching and feedback that I wouldn’t be able to provide otherwise."

"Now, a lot of my reps will send me the Chorus.ai recording directly after completing the sales call to ask me to review the conversation and give them feedback."

"Chorus.ai has really helped me in my relationship with the sales team because it provides actionable data that reps can use to perfect their pitch. Now, they are coming to me proactively and asking how they can improve their sales conversations."

"I recommend Chorus.ai because it’s easy for account executives to use. I’ve also seen how it provides a great opportunity for account reps to learn from each other, identify successes and failures, and use that information to improve their own performance over time."

"Other marketing leaders ask me all the time why I love Chorus.ai. It really comes down to two things: First, it allows marketing to be a part of every sales conversation. And second, I can use insights from Chorus.ai to be a better marketer and make sure our company is …

"Because we are using Chorus.ai to listen to great sales calls, and to learn from peers and replicate best practices, I am now more confident that our reps are saying the right things to our customers.”