55 Chorus by ZoomInfo Testimonials

"Whether we wanted to do individual coaching or hold group training sessions, gathering relevant call information required going into Salesforce and several different apps."

"With Chorus we’ve been able to automate our entire attribution process and I now have a more accurate read on the impact partnerships have on our bottom line. Thanks to Chorus, I am able to confidently report that 80% of all opportunities stem from partner-influenced deals."

"We started doing these weekly review sessions where people would bring a call that they had a particular question about or that they had done something pretty well. They’d use the search functionality to skip ahead to certain important parts of the call, share it, and review what happened."

"Chorus helps us understand, dissect and ultimately distribute best practices to get new sales representatives up to speed faster while improving existing sales representatives’ win rates."

"Being able to sell as quickly and efficiently as possible, with help from Chorus.ai, is a true value for our sales department."

"With Chorus.ai, we were able to pinpoint the areas of confusion for our sales reps around our new product’s pricing model. That allowed us to course correct, recalibrate our messaging and further train our sales team."

"If you want to see a huge lift in your closed deals, Chorus.ai is the way to go."

"Chorus has helped improve my relationship with my managers. They now have better insight into what I’m struggling with on a day-to-day basis, as well as where I am exceeding their expectations. Chorus is helping us to create a more transparent sales organization, and it’s allowing me to benchmark my own progress."

"Chorus.ai is fantastic. Its ability to record conversations and turn them into searchable transcripts is hugely valuable for coaching, highlighting ways to improve our sales playbooks, and even quantifying customer-driven requests to help drive product strategy."

"We also asked the team to flag calls where they felt they did a good job of using the new messaging, so the whole team could learn from their experience."

"With Chorus.ai, we can be confident that we are getting accurate and reliable information from sales. We know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. And then, we can take all that information and help ensure the customer is successful.

"With Chorus.ai, we can get ahead of an issue and show great engagement with the customer, which can also help us to keep that customer longer."

"It’s incredibly valuable that we can share calls in Chorus.ai with our customer success team when we are handing off a deal to them. It’s a great way to give customer success a good depth of background about why a customer chose MongoDB, what that customer expects from us next, and much more."

“We had a customer who wasn’t satisfied with the service he’d received. We took the call snippet from Chorus.ai and shared it at the highest levels of the company. Not only were we able to turn that customer around, but out of that dialogue, we also came up with some new product offerings.”

"I no longer listen to my radio in the morning. I listen to calls in Chorus.ai."