55 Chorus by ZoomInfo Testimonials

"Chorus helps us understand, dissect and ultimately distribute best practices to get new sales representatives up to speed faster while improving existing sales representatives’ win rates."

"Chorus.ai is fantastic. Its ability to record conversations and turn them into searchable transcripts is hugely valuable for coaching, highlighting ways to improve our sales playbooks, and even quantifying customer-driven requests to help drive product strategy."

"The company is growing so fast, we really have to develop the second layer of management in our customer success organization faster. Chorus.ai allows us to help these people become better coaches, just by giving them the ability to replay and analyze all of the customer success calls and processes."

"Chorus brings customer conversations to life. We’re getting more data on how we can improve our product and improve our processes across the board. Chorus analyzes the data for us so we have a clear picture of each team member’s performance. It helps us evaluate the things we care about most."

"After seeing Chorus in action, I realized I could now have the solution that I had only dreamed of when it comes to ramping, coaching and fine tuning my team’s sales pitch.”

"Switching to Chorus from Gong gave us more options, more automation, and better features at a competitive price. It was more of a complete package."

"Chorus.ai's real-time transcription is amazing. Having the ability to understand immediately what happened in a sales call and dive into it with my reps is just a huge benefit."

"Chorus.ai helps me build better relationships with my customers. I can make them feel like I’m sitting on their side of the table because I really understand their challenges and needs."

"It’s crucial to improving my performance. I use Chorus.ai throughout the sales process. It helps me prepare for calls, and to get more context from past calls. It also helps me confirm that I’m following our 60/40 rule that is, allowing customers to do most of the talking."

“Having Chorus data pushed into our everyday Mode dashboards gives us one source of truth to what’s happening in each account, and enables us to report on data in ways that just weren’t possible before. We’re able to bring the Voice of the Customer back to our entire organization. It’s been a game-changer.”

"Chorus call analysis allows sales leaders to zero in on a winning process formula and ramp new reps faster. Chorus is a must-have in every inside sales technology stack.”

"Chorus has helped improve my relationship with my managers. They now have better insight into what I’m struggling with on a day-to-day basis, as well as where I am exceeding their expectations. Chorus is helping us to create a more transparent sales organization, and it’s allowing me to benchmark my own progress."

"Whether we wanted to do individual coaching or hold group training sessions, gathering relevant call information required going into Salesforce and several different apps."

"We also asked the team to flag calls where they felt they did a good job of using the new messaging, so the whole team could learn from their experience."

"Because we are using Chorus.ai to listen to great sales calls, and to learn from peers and replicate best practices, I am now more confident that our reps are saying the right things to our customers.”