60 Chorus by ZoomInfo Testimonials

Industry
Company Size
15 per page
  • 15
Reset
  • "Multitasking was a big challenge before we had Chorus.ai. Taking notes and worrying about remembering what was said on calls made it harder to focus on engaging prospects in the moment. And that was tough, because you knew you probably only had one opportunity to talk to a prospect and …

  • "I never noticed before how often I say the words ‘you guys’ in sales calls. Chorus.ai is not only helping me to improve my professionalism but also, the clarity of the message that I’m presenting to customers."

  • "Whether we wanted to do individual coaching or hold group training sessions, gathering relevant call information required going into Salesforce and several different apps."

  • “Having Chorus data pushed into our everyday Mode dashboards gives us one source of truth to what’s happening in each account, and enables us to report on data in ways that just weren’t possible before. We’re able to bring the Voice of the Customer back to our entire organization. It’s …

  • "With Chorus.ai, we are able to drive the talk tracks and process training so hard into the new hires that we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining."

  • "We started doing these weekly review sessions where people would bring a call that they had a particular question about or that they had done something pretty well. They’d use the search functionality to skip ahead to certain important parts of the call, share it, and review what happened."

  • "With Chorus.ai, we can be confident that we are getting accurate and reliable information from sales. We know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. And then, we can take all that information and help ensure the customer is …

  • "With Chorus.ai, we can get ahead of an issue and show great engagement with the customer, which can also help us to keep that customer longer."

  • "It’s incredibly valuable that we can share calls in Chorus.ai with our customer success team when we are handing off a deal to them. It’s a great way to give customer success a good depth of background about why a customer chose MongoDB, what that customer expects from us next, …

  • “We had a customer who wasn’t satisfied with the service he’d received. We took the call snippet from Chorus.ai and shared it at the highest levels of the company. Not only were we able to turn that customer around, but out of that dialogue, we also came up with some …

  • "I no longer listen to my radio in the morning. I listen to calls in Chorus.ai."

  • "ZoomInfo was a really effective way to help them start to ramp their outbound efforts and get the right metrics and reporting that we needed."