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Read 45 Chatmeter reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch 7 customer videos to see why companies chose Chatmeter as their Brand Intelligence Software

Chatmeter helps enterprise retail brands and agencies managing multiple locations increase their revenue. Since being the first Local Reputation platform in 2009, they now analyze and improve over 1,000,000 storefronts for their reviews, rankings, and listings. They help retailers make a distinct impact in revenue by identifying several areas in their online presence that drives customers to choose their stores over competitors. They take this a step further with the only integrated local visibility rank tracker so you can measure ROI using the most complete local presence management platform in the world.

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Customer Rating Review Score based on 1893 reference ratings
4.8/5.0 (1893)
  • Summer 2026 Top Performer Brand Intelligence Software
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  • Winter 2026 Top Performer Review & Reputation Management Software
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45Testimonials

  • "Our dealer customers recognize the importance of what their customers say about them online. We are pleased to partner with Chatmeter because they provide a single, accurate, easy to use …

    Paul Whitworth Vice President of Operations, Software Division

  • “Implementing Chatmeter went so smoothly, and due to the user-friendly experience, the platform was easy to roll out to our teams across all of our locations.”

    Darian Newstead Senior Marketing Manager

  • “The AI Generator has been super helpful in coming up with unique ways to respond to reviews. With Chatmeter we can pull in tidbits from a review and give us …

    Emma Ehll Chief Marketing Officer
44 more testimonials currently locked

18 Case Studies

  • A&W Captures 25% Increase in 5-star Reviews on Google in Six Months …

  • Teriyaki Madness Increases Listing Accuracy by 90%, After Partnering with Chatmeter

    Jodi Boyce Executive VP

  • A National Bank Turned to Chatmeter to Elevate Its CX Across All …

17 more case studies currently locked

7 Customer Videos

  • Identifying trends in guest feedback quickly and easily
    Play Video
    Richard Clarke Senior Manager
  • Taking a new approach to customer listening– and immediate action on review themes
    Play Video
    Carla Lestinho Client Experience Manager II
  • Increasing review quantity, review response rate and organic leads
    Play Video
    Paul Baumgarthuber Chief Marketing Officer
6 more videos currently locked

Additional Chatmeter Information & Resources

Read Chatmeter Reviews, Testimonials & Customer References from 45 real Chatmeter customers.

Browse Chatmeter Case Studies, Customer Success Stories, & Customer References from 18 businesses that use Chatmeter.

Watch Chatmeter Customer Videos to learn why 7 businesses chose Chatmeter.

FeaturedCustomers has 1,934,159+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.