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Read 45 Chatmeter reviews and testimonials from customers, explore 19 case studies and customer success stories, and watch 7 customer videos to see why companies chose Chatmeter as their Brand Intelligence Software

Chatmeter helps enterprise retail brands and agencies managing multiple locations increase their revenue. Since being the first Local Reputation platform in 2009, they now analyze and improve over 1,000,000 storefronts for their reviews, rankings, and listings. They help retailers make a distinct impact in revenue by identifying several areas in their online presence that drives customers to choose their stores over competitors. They take this a step further with the only integrated local visibility rank tracker so you can measure ROI using the most complete local presence management platform in the world.

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  • 45 Testimonials View
  • 19 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 1987 reference ratings
4.8/5.0 (1987)
  • Summer 2026 Top Performer Brand Intelligence Software
    Press Release Report
  • Winter 2026 Top Performer Review & Reputation Management Software
    Press Release Report

45Testimonials

  • “We are extremely satisfied with Chatmeter. We can now respond to more reviews at all of our branches around the country, and keep our listings 100% accurate through the easy-to-use …

    National Bank Sr. Marketing Manager

  • "We are extremely satisfied with the customer support that we receive from Chatmeter. We are constantly learning from them and are able to respond to more reviews and keep our …

    Chad Iden Capital Tax Management

  • “Chatmeter helped us make sure the rebrand went smoothly. We were able to bring the communities under one corporate umbrella, make sure our brands were speaking the same language, and …

    Drew Gieseke Content Marketing Manager
44 more testimonials currently locked

19 Case Studies

  • Legend Homes and Chatmeter join forces to build brand awareness and positive …

    Drew Gieseke Content Marketing Manager

  • How Master AutoTech effortlessly rebranded and revved up their CX and online …

    Tyler King Master AutoTech Marketing Manager

  • Lincoln Property Company Increased Google Reviews by 277%

    Megan Collins National Brand Manager
18 more case studies currently locked

7 Customer Videos

  • Taking a new approach to customer listening– and immediate action on review themes
    Play Video
    Carla Lestinho Client Experience Manager II
  • Increasing review quantity, review response rate and organic leads
    Play Video
    Paul Baumgarthuber Chief Marketing Officer
  • How a complex and changing business optimized their online reputation
    Play Video
    Melissa Brown VP of Marketing
6 more videos currently locked

Additional Chatmeter Information & Resources

Read Chatmeter Reviews, Testimonials & Customer References from 45 real Chatmeter customers.

Browse Chatmeter Case Studies, Customer Success Stories, & Customer References from 19 businesses that use Chatmeter.

Watch Chatmeter Customer Videos to learn why 7 businesses chose Chatmeter.

FeaturedCustomers has 2,092,342+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.