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Chatmeter

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Read 45 Chatmeter reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch 7 customer videos to see why companies chose Chatmeter as their Brand Intelligence Software

Chatmeter helps enterprise retail brands and agencies managing multiple locations increase their revenue. Since being the first Local Reputation platform in 2009, they now analyze and improve over 1,000,000 storefronts for their reviews, rankings, and listings. They help retailers make a distinct impact in revenue by identifying several areas in their online presence that drives customers to choose their stores over competitors. They take this a step further with the only integrated local visibility rank tracker so you can measure ROI using the most complete local presence management platform in the world.

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  • 45 Testimonials View
  • 18 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 1795 reference ratings
4.8/5.0 (1795)
  • Winter 2026 Top Performer Review & Reputation Management Software
  • Summer 2025 Top Performer Brand Intelligence Software

45Testimonials

  • “We want to train our teams to use Chatmeter as a reward system. So that when customers leave positive reviews our store managers can leverage that to inspire and reward …

  • “We love that Chatmeter is able to handle a very large company while also being very customizable. We look forward to seeing what else we can do with Chatmeter in …

  • “The Chatmeter platform is a time saver, helping us stay organized and ensuring that our listings are accurate and up to date. Chatmeter makes everything easier.”

44 more testimonials currently locked

18 Case Studies

  • How our software gave their team insight into the online and offline …

  • Brookshire Brothers Reports an Over 38% Increase in Page-One Google Rankings

  • Taking a new approach to customer listening– and immediate action on review …

17 more case studies currently locked

7 Customer Videos

  • Transforming the organization’s digital strategy in just 12 months
  • Taking a new approach to customer listening– and immediate action on review themes
  • How a major hospital system skyrocketed their listings accuracy – and conversions
6 more videos currently locked

Additional Chatmeter Information & Resources

Read Chatmeter Reviews, Testimonials & Customer References from 45 real Chatmeter customers.

Browse Chatmeter Case Studies, Customer Success Stories, & Customer References from 18 businesses that use Chatmeter.

Watch Chatmeter Customer Videos to learn why 7 businesses chose Chatmeter.