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Read 45 Chatmeter reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch 7 customer videos to see why companies chose Chatmeter as their Brand Intelligence Software

Chatmeter helps enterprise retail brands and agencies managing multiple locations increase their revenue. Since being the first Local Reputation platform in 2009, they now analyze and improve over 1,000,000 storefronts for their reviews, rankings, and listings. They help retailers make a distinct impact in revenue by identifying several areas in their online presence that drives customers to choose their stores over competitors. They take this a step further with the only integrated local visibility rank tracker so you can measure ROI using the most complete local presence management platform in the world.

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Customer Rating Review Score based on 1865 reference ratings
4.8/5.0 (1865)
  • Summer 2026 Top Performer Brand Intelligence Software
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  • Winter 2026 Top Performer Review & Reputation Management Software
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45Testimonials

  • "Chatmeter has been a pleasure to work with and have delivered on everything they promised. We are pleased with how they have enabled our guest relations team to recover more …

    David Schwartz Director of Digital and Engagement Marketing

  • “Chatmeter has saved us tons of time in our efforts to respond to reviews in every corner of the internet. Their customer service is truly top notch, they are always …

    ALCO Management, Inc

  • “By far the best customer service experience I’ve had with a vendor across my career.”

    Verlie Joy Benoit Digital Marketing Strategist
44 more testimonials currently locked

18 Case Studies

  • A&W Captures 25% Increase in 5-star Reviews on Google in Six Months …

  • How Master AutoTech effortlessly rebranded and revved up their CX and online …

    Tyler King Master AutoTech Marketing Manager

  • Legend Homes and Chatmeter join forces to build brand awareness and positive …

    Drew Gieseke Content Marketing Manager
17 more case studies currently locked

7 Customer Videos

  • How a complex and changing business optimized their online reputation
    Play Video
    Melissa Brown VP of Marketing
  • Taking a new approach to customer listening– and immediate action on review themes
    Play Video
    Carla Lestinho Client Experience Manager II
  • Transforming the organization’s digital strategy in just 12 months
    Play Video
    Verlie Joy Benoit Digital Marketing Strategist
6 more videos currently locked

Additional Chatmeter Information & Resources

Read Chatmeter Reviews, Testimonials & Customer References from 45 real Chatmeter customers.

Browse Chatmeter Case Studies, Customer Success Stories, & Customer References from 18 businesses that use Chatmeter.

Watch Chatmeter Customer Videos to learn why 7 businesses chose Chatmeter.

FeaturedCustomers has 1,912,767+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.