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Chatmeter

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Read 45 Chatmeter reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch 7 customer videos to see why companies chose Chatmeter as their Brand Intelligence Software

Chatmeter helps enterprise retail brands and agencies managing multiple locations increase their revenue. Since being the first Local Reputation platform in 2009, they now analyze and improve over 1,000,000 storefronts for their reviews, rankings, and listings. They help retailers make a distinct impact in revenue by identifying several areas in their online presence that drives customers to choose their stores over competitors. They take this a step further with the only integrated local visibility rank tracker so you can measure ROI using the most complete local presence management platform in the world.

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  • 45 Testimonials View
  • 18 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 1822 reference ratings
4.8/5.0 (1822)
  • Winter 2026 Top Performer Review & Reputation Management Software
  • Summer 2025 Top Performer Brand Intelligence Software

45Testimonials

  • “Working with the Chatmeter team has been the best. The account reps take a genuine interest in helping Brookshire Brothers improve and grow. They’re always quick to help however they …

  • "We were monitoring review sentiment manually. With Pulse, we can track topics more consistently and the AI system does a good job of successfully assigning the correct positive, negative, or …

  • “We sincerely appreciate Chatmeter and value our partnership immensely. We’ve made great strides in our reputation management strategy and the listings optimization has been outstanding.”

44 more testimonials currently locked

18 Case Studies

  • Legend Homes and Chatmeter join forces to build brand awareness and positive …

  • ALCO Management - Customer Case Study

  • A&W Captures 25% Increase in 5-star Reviews on Google in Six Months …

17 more case studies currently locked

7 Customer Videos

  • Increasing review quantity, review response rate and organic leads
  • How a major hospital system skyrocketed their listings accuracy – and conversions
  • Taking a new approach to customer listening– and immediate action on review themes
6 more videos currently locked

Additional Chatmeter Information & Resources

Read Chatmeter Reviews, Testimonials & Customer References from 45 real Chatmeter customers.

Browse Chatmeter Case Studies, Customer Success Stories, & Customer References from 18 businesses that use Chatmeter.

Watch Chatmeter Customer Videos to learn why 7 businesses chose Chatmeter.