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Chatmeter

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Read 45 Chatmeter reviews and testimonials from customers, explore 19 case studies and customer success stories, and watch 7 customer videos to see why companies chose Chatmeter as their Brand Intelligence Software

Chatmeter helps enterprise retail brands and agencies managing multiple locations increase their revenue. Since being the first Local Reputation platform in 2009, they now analyze and improve over 1,000,000 storefronts for their reviews, rankings, and listings. They help retailers make a distinct impact in revenue by identifying several areas in their online presence that drives customers to choose their stores over competitors. They take this a step further with the only integrated local visibility rank tracker so you can measure ROI using the most complete local presence management platform in the world.

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  • 45 Testimonials View
  • 19 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 1917 reference ratings
4.8/5.0 (1917)
  • Summer 2026 Top Performer Brand Intelligence Software
  • Winter 2026 Top Performer Review & Reputation Management Software

45Testimonials

  • “Chatmeter helped us make sure the rebrand went smoothly. We were able to bring the communities under one corporate umbrella, make sure our brands were speaking the same language, and …

  • "Chatmeter dashboard is definitely a great find! We couldn't be more pleased with their service. They are continually updating and adding more features that have proven to be very valuable …

  • “Implementing Chatmeter went so smoothly, and due to the user-friendly experience, the platform was easy to roll out to our teams across all of our locations.”

44 more testimonials currently locked

19 Case Studies

  • A&W Captures 25% Increase in 5-star Reviews on Google in Six Months …

  • Legend Homes and Chatmeter join forces to build brand awareness and positive …

  • How CareVet partnered with Chatmeter to boost productivity, increase brand awareness, and …

18 more case studies currently locked

7 Customer Videos

  • Taking a new approach to customer listening– and immediate action on review themes
  • Making immediate impact on local search traffic across 11 brands
  • Transforming the organization’s digital strategy in just 12 months
6 more videos currently locked

Additional Chatmeter Information & Resources

Read Chatmeter Reviews, Testimonials & Customer References from 45 real Chatmeter customers.

Browse Chatmeter Case Studies, Customer Success Stories, & Customer References from 19 businesses that use Chatmeter.

Watch Chatmeter Customer Videos to learn why 7 businesses chose Chatmeter.