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Read 45 Chatmeter reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch 7 customer videos to see why companies chose Chatmeter as their Brand Intelligence Software

Chatmeter helps enterprise retail brands and agencies managing multiple locations increase their revenue. Since being the first Local Reputation platform in 2009, they now analyze and improve over 1,000,000 storefronts for their reviews, rankings, and listings. They help retailers make a distinct impact in revenue by identifying several areas in their online presence that drives customers to choose their stores over competitors. They take this a step further with the only integrated local visibility rank tracker so you can measure ROI using the most complete local presence management platform in the world.

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Customer Rating Review Score based on 1769 reference ratings
4.8/5.0 (1769)
  • Summer 2025 Top Performer Brand Intelligence Software
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  • Winter 2025 Top Performer Review & Reputation Management Software
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45Testimonials

  • “With growth comes more reviews — and more reviews to respond to and manage. It was necessary for us to find a service like Chatmeter in order to manage our …

    Rod Black Digital Marketing Manager

  • “Chatmeter’s been a life changer for my role and the marketing team.”

    Carla Lestinho Client Experience Manager II

  • "We genuinely believe in this product and know it is making a difference for our operators and guests. Since switching to Chatmeter, we have quickly identified key areas of opportunity …

    Tomenette Gulbaek-Pearce Earl's Bar + Kitchen
44 more testimonials currently locked

16 Case Studies

  • ALCO Management - Customer Case Study

  • Legend Homes and Chatmeter join forces to build brand awareness and positive …

    Drew Gieseke Content Marketing Manager

  • Rise brands serves up exceptional customer experiences at every step of the …

    Erin Frum Director of Engagement
15 more case studies currently locked

7 Customer Videos

  • Taking a new approach to customer listening– and immediate action on review themes
    Play Video
    Carla Lestinho Client Experience Manager II
  • Making immediate impact on local search traffic across 11 brands
    Play Video
    Brian Bisges Senior Director of Marketing
  • How a major hospital system skyrocketed their listings accuracy – and conversions
    Play Video
    Shelley Marshall Director of Marketing
6 more videos currently locked

Additional Chatmeter Information & Resources

Read Chatmeter Reviews, Testimonials & Customer References from 45 real Chatmeter customers.

Browse Chatmeter Case Studies, Customer Success Stories, & Customer References from 16 businesses that use Chatmeter.

Watch Chatmeter Customer Videos to learn why 7 businesses chose Chatmeter.

FeaturedCustomers has 1,903,597+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.