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Chatmeter

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Read 45 Chatmeter reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch 7 customer videos to see why companies chose Chatmeter as their Brand Intelligence Software

Chatmeter helps enterprise retail brands and agencies managing multiple locations increase their revenue. Since being the first Local Reputation platform in 2009, they now analyze and improve over 1,000,000 storefronts for their reviews, rankings, and listings. They help retailers make a distinct impact in revenue by identifying several areas in their online presence that drives customers to choose their stores over competitors. They take this a step further with the only integrated local visibility rank tracker so you can measure ROI using the most complete local presence management platform in the world.

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  • 45 Testimonials View
  • 16 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 1751 reference ratings
4.8/5.0 (1751)
  • Summer 2025 Top Performer Brand Intelligence Software
  • Winter 2025 Top Performer Review & Reputation Management Software

45Testimonials

  • "Chatmeter's Workflow tool is a fundamental feature. We use it to organize our day and stay in constant communication with our clients."

  • “Everything that I don’t catch, my team catches at chatmeter or they’re emailing me before I can email them.”

  • "Chatmeter has been a great partner for managing our reviews and reputation. They also do an incredible job updating our listings and are constantly coming out with new features that …

44 more testimonials currently locked

16 Case Studies

  • ALCO Management - Customer Case Study

  • Rise brands serves up exceptional customer experiences at every step of the …

  • A&W Captures 25% Increase in 5-star Reviews on Google in Six Months …

15 more case studies currently locked

7 Customer Videos

  • Making immediate impact on local search traffic across 11 brands
  • Taking a new approach to customer listening– and immediate action on review themes
  • Transforming the organization’s digital strategy in just 12 months
6 more videos currently locked

Additional Chatmeter Information & Resources

Read Chatmeter Reviews, Testimonials & Customer References from 45 real Chatmeter customers.

Browse Chatmeter Case Studies, Customer Success Stories, & Customer References from 16 businesses that use Chatmeter.

Watch Chatmeter Customer Videos to learn why 7 businesses chose Chatmeter.