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Read 45 Chatmeter reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch 7 customer videos to see why companies chose Chatmeter as their Brand Intelligence Software

Chatmeter helps enterprise retail brands and agencies managing multiple locations increase their revenue. Since being the first Local Reputation platform in 2009, they now analyze and improve over 1,000,000 storefronts for their reviews, rankings, and listings. They help retailers make a distinct impact in revenue by identifying several areas in their online presence that drives customers to choose their stores over competitors. They take this a step further with the only integrated local visibility rank tracker so you can measure ROI using the most complete local presence management platform in the world.

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Customer Rating Review Score based on 1780 reference ratings
4.8/5.0 (1780)
  • Winter 2026 Top Performer Review & Reputation Management Software
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  • Summer 2025 Top Performer Brand Intelligence Software
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45Testimonials

  • "Chatmeter dashboard is definitely a great find! We couldn't be more pleased with their service. They are continually updating and adding more features that have proven to be very valuable …

    Ed Burckhardt CEO

  • "We genuinely believe in this product and know it is making a difference for our operators and guests. Since switching to Chatmeter, we have quickly identified key areas of opportunity …

    Tomenette Gulbaek-Pearce Earl's Bar + Kitchen

  • "We are extremely satisfied with the customer support that we receive from Chatmeter. We are constantly learning from them and are able to respond to more reviews and keep our …

    Chad Iden Capital Tax Management
44 more testimonials currently locked

18 Case Studies

  • Teriyaki Madness Increases Listing Accuracy by 90%, After Partnering with Chatmeter

    Jodi Boyce Executive VP

  • BrightView Increases Online Five-Star Ratings by 387%

    Colin Jeffries Marketing Director

  • MR MIKES focuses on customer satisfaction by partnering with Chatmeter

    Darian Newstead Senior Marketing Manager
17 more case studies currently locked

7 Customer Videos

  • Transforming the organization’s digital strategy in just 12 months
    Play Video
    Verlie Joy Benoit Digital Marketing Strategist
  • Increasing review quantity, review response rate and organic leads
    Play Video
    Paul Baumgarthuber Chief Marketing Officer
  • Identifying trends in guest feedback quickly and easily
    Play Video
    Richard Clarke Senior Manager
6 more videos currently locked

Additional Chatmeter Information & Resources

Read Chatmeter Reviews, Testimonials & Customer References from 45 real Chatmeter customers.

Browse Chatmeter Case Studies, Customer Success Stories, & Customer References from 18 businesses that use Chatmeter.

Watch Chatmeter Customer Videos to learn why 7 businesses chose Chatmeter.

FeaturedCustomers has 1,908,990+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.