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Chatmeter

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Read 45 Chatmeter reviews and testimonials from customers, explore 19 case studies and customer success stories, and watch 7 customer videos to see why companies chose Chatmeter as their Brand Intelligence Software

Chatmeter helps enterprise retail brands and agencies managing multiple locations increase their revenue. Since being the first Local Reputation platform in 2009, they now analyze and improve over 1,000,000 storefronts for their reviews, rankings, and listings. They help retailers make a distinct impact in revenue by identifying several areas in their online presence that drives customers to choose their stores over competitors. They take this a step further with the only integrated local visibility rank tracker so you can measure ROI using the most complete local presence management platform in the world.

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  • 45 Testimonials View
  • 19 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 2023 reference ratings
4.8/5.0 (2023)
  • Summer 2026 Top Performer Brand Intelligence Software
  • Winter 2026 Top Performer Review & Reputation Management Software

45Testimonials

  • “Everything that I don’t catch, my team catches at chatmeter or they’re emailing me before I can email them.”

  • "Our dealer customers recognize the importance of what their customers say about them online. We are pleased to partner with Chatmeter because they provide a single, accurate, easy to use …

  • "Chatmeter has been a great partner for managing our reviews and reputation. They also do an incredible job updating our listings and are constantly coming out with new features that …

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19 Case Studies

  • How Master AutoTech effortlessly rebranded and revved up their CX and online …

  • Two Brands — One Streamlined Online Reputation Management Dashboard

  • Mister Transmission increases brand awareness and builds stronger customer connections online

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7 Customer Videos

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Additional Chatmeter Information & Resources

Read Chatmeter Reviews, Testimonials & Customer References from 45 real Chatmeter customers.

Browse Chatmeter Case Studies, Customer Success Stories, & Customer References from 19 businesses that use Chatmeter.

Watch Chatmeter Customer Videos to learn why 7 businesses chose Chatmeter.