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Read 45 Chatmeter reviews and testimonials from customers, explore 19 case studies and customer success stories, and watch 7 customer videos to see why companies chose Chatmeter as their Brand Intelligence Software

Chatmeter helps enterprise retail brands and agencies managing multiple locations increase their revenue. Since being the first Local Reputation platform in 2009, they now analyze and improve over 1,000,000 storefronts for their reviews, rankings, and listings. They help retailers make a distinct impact in revenue by identifying several areas in their online presence that drives customers to choose their stores over competitors. They take this a step further with the only integrated local visibility rank tracker so you can measure ROI using the most complete local presence management platform in the world.

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  • 45 Testimonials View
  • 19 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 1944 reference ratings
4.8/5.0 (1944)
  • Summer 2026 Top Performer Brand Intelligence Software
  • Winter 2026 Top Performer Review & Reputation Management Software

45Testimonials

  • "Our dealer customers recognize the importance of what their customers say about them online. We are pleased to partner with Chatmeter because they provide a single, accurate, easy to use …

  • “We couldn’t do it without the Chatmeter platform and team.”

  • “Chatmeter’s customer support is very responsive, even with large teams.”

44 more testimonials currently locked

19 Case Studies

  • Pawn America Sees an 8,458% Increase in 5-Star Reviews After 1 Year …

  • Lincoln Property Company Increased Google Reviews by 277%

  • How Master AutoTech effortlessly rebranded and revved up their CX and online …

18 more case studies currently locked

7 Customer Videos

  • Increasing review quantity, review response rate and organic leads
  • Identifying trends in guest feedback quickly and easily
  • Transforming the organization’s digital strategy in just 12 months
6 more videos currently locked

Additional Chatmeter Information & Resources

Read Chatmeter Reviews, Testimonials & Customer References from 45 real Chatmeter customers.

Browse Chatmeter Case Studies, Customer Success Stories, & Customer References from 19 businesses that use Chatmeter.

Watch Chatmeter Customer Videos to learn why 7 businesses chose Chatmeter.