142 Chargebee Testimonials

"Chargebee Retention gives us valuable, timely voice-of-customer insights at the point of cancel that are now core to our product improvement workstreams and retention activities. By reading comments in Chargebee Retention, we realized that customers were not reaching their ‘a-ha moment’ quickly enough within the tool."

"What's really interesting is that every single person in our company is extremely familiar with Chargebee and how to use it and how to get the most out of it. And there is no other tool besides Slack that that applies to. And I think that just demonstrates how critical subscription billing management is to the leadership, to the product team, to sales, to customer support. It's easy to think of it as just an operational piece of your backend, but it is quite critical. And I would not have guessed that back in 2016. I would say this is a ‘set-it-and-forget-it’ piece of technology."

"Oh, don't even get started building one[in-house billing]. Total waste of time, if that's not your business model. I would always recommend Chargebee because it's really not even close to being worth developing a process yourself it’s bound to be error-prone as well. We're dealing with a financial process here and nobody can really afford the time to sort out mistakes in that process and so on. So just get one."

"As a finance leader, I value Chargebee for its comprehensive revenue management platform that provides visibility, control, and accuracy. It helps us solve challenges beyond billing."

"Chargebee gives us the flexibility to combine different billing approaches for our products and services. This allows us to offer both flat fee and usage-based pricing options, as well as easily configure freemium vs. free trial subscriptions."

"At Kommunicate AI, our move to a hybrid pricing model from a flat seat based one was driven by a need to increase our profitablity and average revenue per customer while retaining our high customer satisfaction scores. Chargebee has been a strategic partner helping us achieve all these objectives, allowing us focus on what we do best - Providing innovative Gen AI solutions for our customers."

"The pivotal moment came when we recognized that over half of our Customer Success team's time was consumed by administrative tasks, which was unsustainable. We needed a solution that allowed our team to concentrate on client support rather than managing paperwork."

"Chargebee has transformed our billing process, making it more efficient, automated, and user-friendly. The visibility it provides our teams, combined with the automation of previously manual tasks, has been a huge win for us."

"Chargebee empowers us to streamline billing and revenue processes for our hybrid subscription and usage-based pricing model. By simplifying complex billing, Chargebee enables our team to focus on our strategic priorities, driving business growth without billing complexity slowing us down."

"Before Chargebee, we struggled with outdated systems that limited our growth potential and caused technical churn. Now, with Chargebee powering our subscription management, we’ve seen a significant reduction in manual tasks, fewer errors, and an overall boost in operational efficiency. Our teams benefit from simplified billing and payment processes and can analyze and leverage user data more effectively."

"At T2D2 AI, we have experienced an incredible growth journey over the last few years. Chargebee has been a strong partner for us in this growth journey, powering our billing, invoicing, and subscription platforms, and helping our business grow by 3X."

"Chargebee has been instrumental in LimeChat's growth journey. They enabled us to experiment with multiple pricing models, including usage and outcome-based pricing. The automated billing lifecycle increased our cash flow by 2.5X in just six months."

"At Phrase, we are huge believers in efficient growth. We strive for automation and scalability of our finance operations so we can do more with our current team. We constantly innovate our product offerings and monetization strategies, and Chargebee is an integral part of this journey."

"Chargebee has been foundational to our subscription management platform from almost the start. Its ease-of-use and rich functionality are unmatched by other tools on the market, and strengthen our business proposition immensely. When global car brands come to us for help with scaling their subscription services, Chargebee gives us the ability to say: we can equip you to offer your end-users a selection of payment methods including mobile wallets and direct debit, support 100+ currencies and 25 languages."

"Speed is a real keyword in our partnership with Chargebee. From providing real-time overview and control over operations to accelerating business expansion, Chargebee gives us all the tools we need to deliver on our mission – and do so with ease, as knowledgeable and friendly customer support is always just a click of a button away."