97 Change Healthcare Testimonials

"Change Healthcare has enabled PatientPal to provide our customers with the information they need in order to determine insurance eligibility and benefits in real time. Not only do they provide the best APIs in the industry, but they also provide an unparalleled level of support, and are always there to assist with any issue. Change Healthcare's data quality and reliability, along with their nationwide coverage, allows us to offer our customers exactly what they are looking for at a price that can't be beat."

"We have a population that is increasingly computer savvy. Many of them routinely asked about getting this service, and with RelayAccount we were able to meet that need."

“Having Change Healthcare come in and provide an independent voice was a great experience for many reasons. Of course, the end result – getting through a CMS audit in the same year with the score we achieved – I think that really reflects what Change Healthcare was able to help us accomplish.”

“Anytime you fundamentally change your billing operations, there is trepidation. We were able to retain control of our destiny while enjoying financial improvements virtually across the board. The results far exceeded our expectations.”

“Working together with the Change Healthcare coding and compliance task force has enabled us to create a truly collaborative model. It will help us reduce and mitigate risk while ensuring the ongoing financial success of our practices.”

“The Change Healthcare staff is part of our family. We treat them like employees because they interact daily with team members in financial counseling, patient access, and case management.”

“Change Healthcare played a pivotal role [in the system change] by participating in workflow and build discussions as an extension of our team.”

“We're always looking to save the institution money, be more effeicient, bring our accounts recievable days down, and to use technology to make those things happen.”

"Registration’s due diligence identifies any error or potential issue with a bill so that we can fix it before it gets to the claims system, Our goal is to not have the billers look at the claim at all.”

“We have been extremely happy. Not only have the services been comprehensive and top-notch, but their people have been engaged and committed to our success from the start. They’ve exceeded our expectations in all respects, and we’re looking forward to a long and continuing relationship with them.”

“I feel I can turn to Change Healthcare with just about any problem and know that they’ll quickly come up with a solution. We feel fortunate to have them as partners. In fact, I wouldn’t want to be in this business without them.”

“They’ve been extremely responsive to just about everything we’ve asked of them. Combine that with the excellent job they do, both with billing and A/R management, and it’s definitely a partnership we’ve grown to depend on."

“Change Healthcare brought a vast amount of expertise to the table that helped in the planning and implementation process.”

“We are now able to process claims daily and obtain faster reimbursement, and claim denials are less than two percent. We can also provide our clients web-based access to all their data while still complying with HIPAA.”

“We wouldn’t have been as successful if we hadn’t transitioned the legacy A/R with Change Healthcare.”