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104 Optum Case Studies

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  • How ProHealth Physicians used self-guided online scheduling to ease administrative burden and rebound patient volume after COVID-19

  • InterQual Evidence-based Criteria Helps Reduce Denials as Health System Transitions to Value-based Care

    Barry P. RonanPresident and Chief Executive Officer

  • How Duke University School of Medicine leveraged compliant, deidentified claims and social determinants of health data to research COVID-19 treatments.

    Michael PencinaVice Dean For Data Science and Information Technology

  • Innovative Relationship Setting Strong Course in Healthcare Reform

    Kevin HeglarManager Financial Systems, Patient Financial Services

  • Boca Raton Regional Hospital - Customer Case Study

    Rudy BracciliExecutive Director, Revenue Cycle Services

  • Efficiently Managing the Revenue Cycle to Increase Cash Flow

    George IrizarryVice President, Revenue Cycle

  • AhiQa and Ahi Lobby Help Reduce A/R Days While Increasing Upfront Collections

    Franklin SmithDirector of Patient Financial Services

  • Accurate Patient Registration Helps Drive Speed to Payment

    Karen SchneiderRegional Director of Patient Financial Services

  • Call Center Outreach Helps Improve Readmission Rates, Patient Satisfaction

    Kathy Ingalls-HefniCorporate Director

  • Smoothing the Path to Faster Payments

    Cynthia SchwalmPatient Accounting Manager

  • Accurate Up-Front Estimates and Convenient Payment Options Boost the Bottom Line for Gwinnett Medical Center

    James BarwickPre-Authorization Manager

  • Methodist Hospitals - Customer Case Study

    Lisa SchillaciPatient Accounting

  • Normalize Bad-Debt-to-Charity Ratio and Improve POS Collections

    Michelle FoxDirector of Patient Access Revenue Operations

  • Mankato Clinic Improving Productivity & Profitability

    Debra AddisDirector of Revenue Management

  • Claims Billing Made Easier Through Integration of Disparate Systems

    Kevin RosenauIT supervisor of Business and Revenue Cycle
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