“Considering the critical nature of gas emergencies, state-ofthe-art technology is indispensable. CGI’s Mobile Workforce Management solution helps us improve the overall efficiency and safety of our dispatch operations, allowing for quicker response and more efficient use of our field personnel.”

“Before we worked with CGI, we had tried measuring performance indicators, but we didn’t run our business by them because we weren’t convinced we had the key ones. We are now confident we will be measuring the right things — the things that really influence the outcomes we want.”