“We now have an open tool that is efficient and allows us to significantly increase our claims management activities,” concluded Bernard. “We also plan to study the possibility of extending the use of this tool to other subsidiaries of the ALD Group.”

“With CGI’s Healthcare Enterprise Optimization solution and expertise, the Fire Department gained new insights of the value of our community health management approach and enabled us to prescribe further improvements for better utilization of health services and lower costs of care.”