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CFI Group Case Studies

  • Leading UK Financial Institution - Customer Case Study

  • Outdoor Outfitter - Customer Case Study

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    Customer References13 total
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    Customerville is the unique Voice of the Customer platform that excites customers to share feedback and inspires employees to deliver great service. Stunning visuals, compelling storylines and smart facts — all blended together to create terrific customer experience. Customerville're purpose built for rich feedback across complex organizations. Customerville helps some of the most recognizable brands in the world to get great customer feedback.

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    Hypercontext is on a mission to make better managers, helping them juggle their team activities while coaching good management habits. They help turn “meh” one-on-ones and team meetings into high-leverage opportunities that get the most out of a team while building trust. Operating as a remote-first team, Hyperconteext has changed the way over 100,000 managers engage their teams, one meeting at a time.

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    TalkToTheManager launched in 2012 as a service to help business owners, and they're proud that they've grown to serve so many great customers all over the US and Canada. TalkToTheManager allows business owners to get anonymous comments from customers by text message (with the ability to respond) in order to address issues, make service and facility adjustments, and improve service before a bad experience becomes a bad review.

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