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CFI Group Case Studies

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    4.7 / 5.0
    Customer References10 total
    About

    Binary Fountain is the leading provider of patient feedback management solutions designed specifically for healthcare in a single cloud based platform. Its patient experience platform is built on a proprietary healthcare centric Natural Language Processing (NLP) engine that mines patient feedback from surveys, online ratings and review sites, social media, and other data sources to equip its customers with the actionable insights needed to improve patient satisfaction and loyalty, increase engagement and drive sustainable bottom line results. Leading organizations, large and small, rely on Binary Fountain to understand the patient experience, drive comprehensive operational intelligence throughout the organization, and engage patients with innovative transparency and reputation management solutions.

  • Reference Rating
    4.7 / 5.0
    Customer References13 total
    About

    Customerville is the unique Voice of the Customer platform that excites customers to share feedback and inspires employees to deliver great service. Stunning visuals, compelling storylines and smart facts — all blended together to create terrific customer experience. Customerville're purpose built for rich feedback across complex organizations. Customerville helps some of the most recognizable brands in the world to get great customer feedback.

  • Reference Rating
    4.7 / 5.0
    Customer References71 total
    About

    Questback is the global leader in building employee and customer loyalty through feedback. We were founded on the simple premise that every human being matters and capturing their wisdom will help your organization succeed. People matter - whether they’re your customers, your employees or your market research community. Yet while technology has made it easier to engage, how much time do we really spend listening and taking action? Are we nurturing real human connections and building mutual trust? Or are we simply paying lip-service, sacrificing credibility as a direct result? These challenges are eroding loyalty between companies, their employees and their customers. At Questback, we go beyond surveys. We’re here to help you reach out, gather insight through meaningful dialogue and take action. All of this helps build loyalty with employees and customers to improve your most important relationships, and move your business forward. We have over 5000 customers in over 50 countries, including a third of the Forbes 100. As our customers attest, the best insight is foresight. With Questback, engage, listen and act. To learn more or schedule a demo, go to www.questback.com.