"We save an estimated three to five minutes of staff time for every self-scheduled appointment on the portal. That adds up to a savings of more than 41,000 minutes from January to July 2017. This has freed up office staff to spend more time with patients."

"With SMART on FHIR applications being contextually aware within Cerner Millennium®, the provider gets to the answer they’re looking for a lot quicker. They don’t have to log into a separate application, making better use of their time and providing them with more time to care for the patient."

"I’m convinced that correctly utilizing an electronic medical record will improve the quality of care for our patients. We will reduce the chances of error, maximize the workflow and make those workflows safer."

"I think having the right people on the Cerner side led us to be more successful. Having the right clinical skills, understandings and technical skills is key."

"We were able to go from more than 9,000 DTAs to 3,700. We asked, 'what is required and what is relevant?' We're not going to ask nurses to chart what does not happen. Nurses had this thought process that if there is a blank field there, 'I have to put …

"It's very important each minute you have. There's rarely enough time to accomplish everything you need to do in a day. Having more time, being focused on the patient's room, learning more about the patient's condition or reading notes allows you to offer better care."

"Nurses don't want their documentation to take them away from patient care."

"The alert created an environment in which we can divorce ourselves from our own biases. The opioid epidemic crosses every demographic. It really crosses what our implicit biases are for what opioid use disorder looks like."

"Our EHR warning appears early in the prescription writing process. Our goal was to provide actionable information at the moment it is needed – in this case, that means when the prescription is initiated, before the prescriber has gone through the whole process of filling in prescription information."

"I did not realize the patient had a prior issue with narcotics. The system picked up on a drug screen from many years back. I went back and opened a conversation with the woman, letting her know the system indicated she'd had a positive opioid screen in the past. She …

"It certainly pushed us to think about how we would treat pain differently. I think initially when we started out, we were looking at the way to review those patients who had abuse potential. But that led us very quickly into much broader conversations about how we treat pain. How …

"By reducing our A/R days, you have more cash on hand, which can be used to drive better patient care. Our cash fuels the development of new programs that help serve our community and better fulfill our patients’ needs."

"Breastfeeding has lots of benefits both for the mother and the baby. Among those are emotional brain development, and it boosts the baby’s immune system. But it also helps the mother; it reduces many diseases like ovarian and breast cancer."

"Initially we had a hard time encouraging them. You can easily grab formula at the store. Mothers think, ‘Why have all the pain from breastfeeding?’ That’s why we are educating and re-educating mothers."

"We can chart the mother’s experience of breastfeeding and assess them. Nurses can look back in the chart and better assess and educate the mother on what they need."