242 Cerner Testimonials

"Total trust in our vendors means we are successful."

"Some of these specimens are just small pieces of tissues in a jar, so you cannot distinguish one from the other. Nobody wants to have somebody else’s tissue mixed up with theirs, especially if it is a serious disease or tumor."

"Creating fewer patient statements is a big satisfaction. They're not getting a statement from a hospital encounter and one from a clinic encounter."

"It also allows them to see what other people charted more easily. It's a huge nurse satisfier, but also a big patient safety component."

"We'll continue to look at our data and see how we're trending versus the national average for documentation, time in the chart and medication administration. We'll continue to make modification and updates, but operating from the unified understanding we're more efficient and effective with documenting something in one place."

"You have to let folks know that staffing does not get fixed overnight. You have to plan and get to where you want to be. We are confident we can get there."

"With precise data that factored acuity into the staffing model, nursing leadership and finance partnered to identify the gap and develop a fiscally responsible patient care hiring plan to improve nursing workload and satisfaction, as well as provide better patient care."

"We strive to make evidence-based decisions at JHACH and Clairvia gave our nursing workforce an objective way to do that. Today, patient demand measurement is objective, transparent and quantifiable. It has been very validating for our nurses to see a measurement tied to their interventions and the intensity of the care they are delivering."

"We conducted daily ‘safety stand-up rounds. We had a team, five days per week, that went out and looked at environment of care, infection control, our facility and what our directors of nursing’s goals were. Although we had a zero-citation goal for the survey, the purpose of our journey was advancing high-reliability and readiness of our organization."

"One of the biggest goals was getting all of our nurses to go to the same place, using a consistent workflow approach in the EHR to get care plans. We sat down and thought, ‘What is the easiest way to get this documentation?’"

"The engagement [nurses] received was invaluable and a big part of helping educate in the moment. Nursing leaders and educators were on board to help educate nurses on the value and impact of care plans."

"Our organization recognized the scope of the impact we would have if we went on this journey to improve care for our septic patients. Our main goal was to increase awareness of sepsis, provide ongoing education for our clinicians and give them tools to recognize sepsis."

"Excela's mission is to improve the health and well-being of every life we touch. I think by having a system that crawls the chart and looks for warning or danger signs and alerts the care team that those danger signs are there allows us to improve their health and allows us to put the patients first."

"We take different providers' feedback and make changes if we're able. We also go back to the providers and say, 'We made this change based on your feedback,' to try and keep them engaged and keep us moving forward."

"I think having the right people on the Cerner side led us to be more successful. Having the right clinical skills, understandings and technical skills is key."