"With CareCompass, we have quick access to more components than before. We have fewer clicks and we are saving time in completing documentation. It is also easy to pick up on new orders."
"This [bar code medication administration] ensures inappropriate treatments do not reach a patient. I’ve also seen instances in which utilizing bedside scanning of all medications, RNs are able to provide proof of medication administration, exact times and a chain of custody of labs when questions arise."
"When it came to our discharged not final billed charges, with our previous system, our billers had to mine accounts to see why there was a no charge for a patient service. Now that the information is more transparent, our time management has improved."
"With our previous vendor, to do every narcotic transaction for the previous day was taking hours, and we’re not a very large facility – so for a larger facility it would be even worse. With the new reporting, my time is cut more than in half."
"Some of these specimens are just small pieces of tissues in a jar, so you cannot distinguish one from the other. Nobody wants to have somebody else’s tissue mixed up with theirs, especially if it is a serious disease or tumor."
"If we need to find a specimen, we can just look in the computer essentially and see the last place that label was scanned. You can also track volumes and productivity easily and identify any opportunities for improving the workflow."
"With RFID, there’s a little chip inside of the label, which is put on at the patient’s bedside when the specimen is collected. It tracks from the department, through the hallways, right down to the laboratory – which greatly reduces the chance of that specimen getting lost or misplaced in route."
"Before switching to the Upgrade Center, the IT analysts were responsible for testing pretty much everything. It was difficult because we didn’t know all of the workflows."
"Even with the early versions of the software we had very few problems, and we were able to create shortcuts for our users and reduce the number of clicks needed for basic functionality."
"For me, it’s very valuable in ascertaining where my health is, and what I need to do in future discussion with my doctor. When it comes to medical stuff, I would just as soon not be surprised if I can help it."
"It has made the continuity of care seamless. All access to care improved."
"The patients love not giving their registration information 15 times over."
"He hasn’t complained since."
"Data collection is easier since all the information is in one system."
"They are the people resource augmentation to our revenue cycle solution."