242 Cerner Testimonials

"We have a new opportunity with the digital agenda to do things differently, to do things smarter — sometimes faster, but hopefully more efficiently — that will improve both the working life of clinical staff and the care we give to patients. Patients really are what we’re here for first and foremost."

"Before, we didn’t have that black-and-white data that could tell you where your problem was. Everything is black and white now. It shows so many different steps in the process. You can really break it down and see where we were held up."

“We push that data to our managers so they can identify areas that are successful and what they can improve."

"Some of these specimens are just small pieces of tissues in a jar, so you cannot distinguish one from the other. Nobody wants to have somebody else’s tissue mixed up with theirs, especially if it is a serious disease or tumor."

"If we need to find a specimen, we can just look in the computer essentially and see the last place that label was scanned. You can also track volumes and productivity easily and identify any opportunities for improving the workflow."

"With RFID, there’s a little chip inside of the label, which is put on at the patient’s bedside when the specimen is collected. It tracks from the department, through the hallways, right down to the laboratory – which greatly reduces the chance of that specimen getting lost or misplaced in route."

"Before switching to the Upgrade Center, the IT analysts were responsible for testing pretty much everything. It was difficult because we didn’t know all of the workflows."

"Even with the early versions of the software we had very few problems, and we were able to create shortcuts for our users and reduce the number of clicks needed for basic functionality."

"For me, it’s very valuable in ascertaining where my health is, and what I need to do in future discussion with my doctor. When it comes to medical stuff, I would just as soon not be surprised if I can help it."

"It has made the continuity of care seamless. All access to care improved."

"The patients love not giving their registration information 15 times over."

"He hasn’t complained since."

"Data collection is easier since all the information is in one system."

"They are the people resource augmentation to our revenue cycle solution."

"Excellence is never achieved by accident. We have been deliberate in our improvement efforts for more than 10 years, and are proud that the results of our efforts benefit our patients and the community. We also want to assure our community that the journey will continue."