"It was a very important request from our quality committee and nursing leadership. We wanted to move forward with barcoding to minimize administration errors."

“Having a system that brings clinical and financial information together combined with leadership, staff accountability and ownership has allowed us to take another leap forward.”

"With precise data that factored acuity into the staffing model, nursing leadership and finance partnered to identify the gap and develop a fiscally responsible patient care hiring plan to improve nursing workload and satisfaction, as well as provide better patient care."

"It's proved to be a cost-effective way to manage schedules by relieving nurse managers of the time-consuming task of producing their own schedules. It also provides a valuable tool for administrative managers to manage the complexities of patient throughput, allowing us to make adjustments in our daily staffing levels throughout …

"The staffing office tracks my ill and absent calls and provides monthly reports. The staffing office keeps track of low volume numbers, so if we have to put someone on call, we know whose turn it is."

"The standardized process, consistent language and data produced by the staffing office are valuable in making decisions. The consistency gives confidence to our leaders they are making fair decisions, based upon accurate data."

"The way PowerChart is structured and the way the PowerForm is laid out, it leads to more complete and thorough documentation. It also prompts the nurses — leading them to assess the area, the environment and the residents themselves. By doing so, we could uncover problem areas and eliminate them, …

"It's a real numbers game for us. A large health care facility can make a mistake and recover from it quickly. It's difficult for us to recover from a financial error."

"You get to work with Cerner associates who know the solution, know the Cerner patient accounting solution, know the coding solution and they're able to meet very specific metrics to allow your organization to run efficiently."

"One of the main reasons we made this change was to handle the challenge of having multiple encounters, and also the challenge of our staff placing orders and dropping charges on the wrong encounters."

"Creating fewer patient statements is a big satisfaction. They're not getting a statement from a hospital encounter and one from a clinic encounter."

"The time savings improves the quality of our employees' day-to-day experience, as well as improving patients' experience, since they receive follow-ups and results quicker."

"That was an important event for us. We've been electronic for over a decade, so going back to paper for an extended period was difficult. With our RHO transition, there was a lot of preparation required for about a 12-hour window of planned downtime. It went remarkably smoothly because everyone …

"The engagement of providers in preparing for the planned downtime in July was a great success of the RHO flip. The continued engagement from our end users means a continued success for our system, meeting the needs of our providers, and our patients and their families."

"Now we have more time, which is important when everybody is busy. It helps make sure you’re doing everything right the first time."