"Now, I go to Cerner Direct Referral. Everything’s there, and then we can track it. We can run reports against it."

“Cerner looks at the entire piece. And that’s what their distinguishing difference is. They’re not looking at the front, middle, or back end – they’re looking at the entire cycle and that’s why I think we’ve been so successful so quickly.”

"One of the main reasons we made this change was to handle the challenge of having multiple encounters, and also the challenge of our staff placing orders and dropping charges on the wrong encounters."

"Camera Capture is an excellent tool. The real-time imaging into the EHR greatly assists in communicating the need to escalate patient care."

"Staffing is such an important part of the day-to-day functioning of the units, and to have the support of the central staffing office is beneficial. The staffing office knows the resources available throughout the organization."

"It's proved to be a cost-effective way to manage schedules by relieving nurse managers of the time-consuming task of producing their own schedules. It also provides a valuable tool for administrative managers to manage the complexities of patient throughput, allowing us to make adjustments in our daily staffing levels throughout …

"The staffing office tracks my ill and absent calls and provides monthly reports. The staffing office keeps track of low volume numbers, so if we have to put someone on call, we know whose turn it is."

"The standardized process, consistent language and data produced by the staffing office are valuable in making decisions. The consistency gives confidence to our leaders they are making fair decisions, based upon accurate data."

"The way PowerChart is structured and the way the PowerForm is laid out, it leads to more complete and thorough documentation. It also prompts the nurses — leading them to assess the area, the environment and the residents themselves. By doing so, we could uncover problem areas and eliminate them, …

"It's a real numbers game for us. A large health care facility can make a mistake and recover from it quickly. It's difficult for us to recover from a financial error."

"You get to work with Cerner associates who know the solution, know the Cerner patient accounting solution, know the coding solution and they're able to meet very specific metrics to allow your organization to run efficiently."

"Creating fewer patient statements is a big satisfaction. They're not getting a statement from a hospital encounter and one from a clinic encounter."

"The time savings improves the quality of our employees' day-to-day experience, as well as improving patients' experience, since they receive follow-ups and results quicker."

"That was an important event for us. We've been electronic for over a decade, so going back to paper for an extended period was difficult. With our RHO transition, there was a lot of preparation required for about a 12-hour window of planned downtime. It went remarkably smoothly because everyone …

"The engagement of providers in preparing for the planned downtime in July was a great success of the RHO flip. The continued engagement from our end users means a continued success for our system, meeting the needs of our providers, and our patients and their families."