“We use our management process to roll out the patient portal and push it forward.”
"We are now able to enter one order for the duration of the patient's treatment instead of one on each separate encounter. This leads to smaller opportunity for errors and frees up time for our pharmacists to do more patient care activities."
"By reducing our A/R days, you have more cash on hand, which can be used to drive better patient care. Our cash fuels the development of new programs that help serve our community and better fulfill our patients’ needs."
"Having autoverification has been a big help for us. We decided to implement autoverification in order to improve our workflow and processes."
"Patient safety is always a top priority, especially caring for our increasingly more acute patients. We sought innovative ways to address fall prevention while better utilizing staff. The implementation of eSitter showed immediate positive results in a number of ways. Not only has the number of restraints been reduced, staff productivity has increased and overall labor costs have been significantly decreased."
"Cerner Patient Observer (eSitter) is technology that allows us to monitor up to 12 patients at a time with one staff member at a centralized monitoring station. It has allowed us to put more falls-risks patients under observation while avoiding the cost of additional sitters, and we’ve seen a reduction in patient falls as a result."
"We have pre-recorded messages in multiple languages asking the patient to stay in bed."
"In ambulatory practices, productivity is usually a combination of things. It’s how many patients per day you can see. It also includes the complexity of the visit, so the more complex the visit is, the higher the level of care, which translates into higher productivity."
"Revising how we train providers to use PowerChart Ambulatory has increased user satisfaction and productivity. Providers learn best when they’re trained closer to implementation and we’ve moved from a passive didactic approach to a clinically focused, problem-based curriculum. We’ve also implemented a mock go-live with scripted patient encounters that enable physicians and trainers to identify gaps in knowledge and readiness."
"It’s a really important component that we have clinicians working in eHealth and technology. We need to allow clinicians to have a voice; we need the technology sector to hear and to respond to that, and then put it together in a way that ultimately improves our patient outcomes and efficiencies."
"Our medication reconciliation on admission hovered around seven to 10 percent within 24 hours in 2013."
"In terms of the revenue cycle, it does help with cost. We don’t have to print reams of paper that we present to patients when they come in. The process is now more seamless."
"eSignature gives our patients the ability to sign their forms in an electronic format on an iPad. It presents the forms that are applicable to them, and then they sign electronically. It eliminates the need to hand them a piece of paper that we have to scan into the system and then destroy, so there's a savings for us as well."
"Now the information is linked, we know that 100 percent of children will have been automatically checked on arrival,4 even in our busy Accident and Emergency. All staff can clearly see on the child’s electronic record if there is further safeguarding information available."
"Communication between teams is vital. Using technology allows us to increase communication, better assess patients, and ultimately, make significant improvements in patient outcomes."