"We started with understanding there was a problem. Some of our physicians were utilizing the system from 6 p.m. to 9 p.m., and they had never worked that way before. So we partnered with Cerner and brought in key coaches through an optimization project."

"As a hospitalist, my daily routine is chaotic because I manage many complex patients. NYGH’s custom-designed VTE alert helps me remember to order prophylaxis at the right time for the right patients. It’s a partner in providing safer care."

“But when you think about frequent unnecessary ED visits, it’s about patients who don’t need those services but are utilizing them – oftentimes at a cost to the hospital.”

"We are so honored to receive this important recognition, which represents over 10 years of hard work from hundreds of staff here at Children’s National. Our investments in people, processes, technology and innovation are making a remarkable difference in the quality of care that we are providing to our children …

"We’re actually educating the parents to look at the quality boards, give them license to go up to the nurse, physician or other clinicians helps them be a part of that care."

"I’m thrilled that the Bear Institute has had such a big impact on our own organization, and I look forward to sharing our success. There’s so much we can do."

"When decision support is a part of the workflow built right into the EHR, the need for CT scans in those children is reduced. Through our health information technology investments, that essential health data is allowing us to see a lot of opportunities to reduce variation in practice and waste, …

"I explained that I’d lost about 80 pounds, and I just wasn’t feeling good."

"I was at work when he told me. It was earth shattering; I had to leave work. We had to go home and prepare ourselves mentally, physically and spiritually for what was coming."

"Time is money to our membership. They’re not going to go sit in a doctor’s office and wait for three hours and lose half a day’s wages."

"Over the course of a month, we started seeing a reduction in work effort. Now every time a 835 posts, everyone feels more confident that the system is posting accurately."

"What a great accomplishment!. We have less touches, less manipulation of the remittances, more money posted and a much happier staff."

"Provider participation increased since we implemented Preventive Care Advisor because of the volume of outreach we have done. We also have a clinical analyst who worked with the providers and the care team, encouraging them to promote this benefit to their patients not yet participating."

"With SMART on FHIR applications being contextually aware within Cerner Millennium®, the provider gets to the answer they’re looking for a lot quicker. They don’t have to log into a separate application, making better use of their time and providing them with more time to care for the patient."

"Cerner stepped up to the plate, understood our situation and recognized there was little room for fluctuation. It is amazing what intentional and proactive planning can accomplish, it exceeded my expectations. I don’t know how any hospital could do much better than this."