242 Cerner Testimonials

"We strive to make evidence-based decisions at JHACH and Clairvia gave our nursing workforce an objective way to do that. Today, patient demand measurement is objective, transparent and quantifiable. It has been very validating for our nurses to see a measurement tied to their interventions and the intensity of the care they are delivering."

"One of the main reasons we made this change was to handle the challenge of having multiple encounters, and also the challenge of our staff placing orders and dropping charges on the wrong encounters."

"In ambulatory practices, productivity is usually a combination of things. It’s how many patients per day you can see. It also includes the complexity of the visit, so the more complex the visit is, the higher the level of care, which translates into higher productivity."

"The switch ran in the background without many people realizing what a monumental undertaking this was."

"Having staff consistently connected is vital to providing quality patient care. The reduction in network outages is very important for our staff and patients, and we are now enjoying the positive outcomes from the efficiency."

"The logistics of training thousands of people were complicated. We recognized that nurses have individual training needs, and we knew that finding enough classroom space was going to be a challenge."

"It’s a struggle to make a business case for taking an employee out of their job and away from the bedside. We knew we had to leverage technology and deliver education in a more efficient way."

"It was an amazing and smooth transition. Clearly, our training approach made a difference and ensured that our staff were prepared."

"It really helped get rid of noise in the EMR."

"The new IPOC tool is faster and easier for the whole care team to focus on the patient’s plan of care."

"We wanted to put together a coordinated bundle of clinical decision support alerts, forms and rules that worked together to meet our goals for better patient care quality and improved financial performance."

"It's about providing value by using clinical decision support tools. By using alerts, rules and modifications, we deliver value for the patient, and also provide financial benefits, reduce payer denials and improve the patient experience."

"This recognition reaffirms what we set out to do each and every day, and that is to provide the very highest level of safe, high-quality health care to all of our patients."

"Our workforce is highly engaged and empowered with providing ideas on how to improve patient care. The Baldrige excellence framework is not to create pockets of excellence, but organizational excellence. You can only achieve that through collaboration. Collaboration is the underlying theme throughout our journey and it is critical to our continued success."

"We experienced a significant increase in participation with our wellness program utilizing Cerner’s personalized engagement approach. Our professionals value the services provided by their health navigator and health coach, which has been key to increasing engagement."