242 Cerner Testimonials

"With our previous vendor, to do every narcotic transaction for the previous day was taking hours, and we’re not a very large facility – so for a larger facility it would be even worse. With the new reporting, my time is cut more than in half."

"We would create WWW lists. What are we going to do, who is going to do it and when will it be done. After that, we worked hand in hand for months, listening to their needs. This process created confidence that we were going to live up to our word."

"It's about providing value by using clinical decision support tools. By using alerts, rules and modifications, we deliver value for the patient, and also provide financial benefits, reduce payer denials and improve the patient experience."

"We worked with Cerner to learn what our system actually was and how to clean it up and make it work in a way that is best for both our nurses and clinicians. With these improvements, the nursing staff streamlined the amount of time spent in the system, which allows them to spend more time with the patient at the bedside."

"The flip we made to RHO is in the top five efforts I have witnessed scope wise in 28 years in IT. It is one of the best planned out and executed efforts that I have been a part of."

"The switch ran in the background without many people realizing what a monumental undertaking this was."

"Having staff consistently connected is vital to providing quality patient care. The reduction in network outages is very important for our staff and patients, and we are now enjoying the positive outcomes from the efficiency."

"The logistics of training thousands of people were complicated. We recognized that nurses have individual training needs, and we knew that finding enough classroom space was going to be a challenge."

"It’s a struggle to make a business case for taking an employee out of their job and away from the bedside. We knew we had to leverage technology and deliver education in a more efficient way."

"It was an amazing and smooth transition. Clearly, our training approach made a difference and ensured that our staff were prepared."

"It really helped get rid of noise in the EMR."

"The new IPOC tool is faster and easier for the whole care team to focus on the patient’s plan of care."

"We wanted to put together a coordinated bundle of clinical decision support alerts, forms and rules that worked together to meet our goals for better patient care quality and improved financial performance."

"This recognition reaffirms what we set out to do each and every day, and that is to provide the very highest level of safe, high-quality health care to all of our patients."

"Our workforce is highly engaged and empowered with providing ideas on how to improve patient care. The Baldrige excellence framework is not to create pockets of excellence, but organizational excellence. You can only achieve that through collaboration. Collaboration is the underlying theme throughout our journey and it is critical to our continued success."