242 Cerner Testimonials

“By making clinic notes available to patients through our secure, online portal, patients can play a more active and informed role in their health care.”

"My coach was hugely helpful. He would stand literally right behind me quite unobtrusively. When I turned around and looked at him, he knew that meant I was struggling, so he’d step forward and gently navigate me where I needed to be."

"In the future, health care will be about meeting patient where they are — on mobile platforms, via video visits, and through technologies we have not even dreamed of, as much as it will be about the traditional network of hospitals and clinics. We are building a patient portal that will make this vision a reality — a place where we can provide patients what they want and show them the value of truly integrated medical care."

"The flip we made to RHO is in the top five efforts I have witnessed scope wise in 28 years in IT. It is one of the best planned out and executed efforts that I have been a part of."

"The switch ran in the background without many people realizing what a monumental undertaking this was."

"Having staff consistently connected is vital to providing quality patient care. The reduction in network outages is very important for our staff and patients, and we are now enjoying the positive outcomes from the efficiency."

"The logistics of training thousands of people were complicated. We recognized that nurses have individual training needs, and we knew that finding enough classroom space was going to be a challenge."

"It’s a struggle to make a business case for taking an employee out of their job and away from the bedside. We knew we had to leverage technology and deliver education in a more efficient way."

"It was an amazing and smooth transition. Clearly, our training approach made a difference and ensured that our staff were prepared."

"It really helped get rid of noise in the EMR."

"The new IPOC tool is faster and easier for the whole care team to focus on the patient’s plan of care."

"We wanted to put together a coordinated bundle of clinical decision support alerts, forms and rules that worked together to meet our goals for better patient care quality and improved financial performance."

"It's about providing value by using clinical decision support tools. By using alerts, rules and modifications, we deliver value for the patient, and also provide financial benefits, reduce payer denials and improve the patient experience."

"This recognition reaffirms what we set out to do each and every day, and that is to provide the very highest level of safe, high-quality health care to all of our patients."

"Our workforce is highly engaged and empowered with providing ideas on how to improve patient care. The Baldrige excellence framework is not to create pockets of excellence, but organizational excellence. You can only achieve that through collaboration. Collaboration is the underlying theme throughout our journey and it is critical to our continued success."