"Our workforce is highly engaged and empowered with providing ideas on how to improve patient care. The Baldrige excellence framework is not to create pockets of excellence, but organizational excellence. You can only achieve that through collaboration. Collaboration is the underlying theme throughout our journey and it is critical to …

"We conducted daily ‘safety stand-up rounds. We had a team, five days per week, that went out and looked at environment of care, infection control, our facility and what our directors of nursing’s goals were. Although we had a zero-citation goal for the survey, the purpose of our journey was …

"We used Cerner Clairvia acuity scores to determine what types of patients would be appropriate for the IMCU. With this information we then met with system leaders and physicians to create policies and guidelines for the IMCU. We also created a new level of education and training for the IMCU …

"The technology has the potential to improve overall communications between the patient and the right care team member, at the right time.”

“You have to have people who know your system. That is the key component. And the EBO knows Cerner’s solutions because it is Cerner.”

“Shortening that period of uncertainty can bring a sense of comfort to a patient’s peace of mind.”

"This is good, but we still have a long way to go to optimize the provider experience and meet our end goal of optimizing our patients’ experience.”

“I could see what interventions the staff where using due to their documentation on the interventions. We reduced several residents off antipsychotics using this information. This has continued to be a big part of our Psychotropic meeting and we continue to reduce using this process.”

“Those practitioners tend to be younger and more willing to adapt. Most of our specialists have outpatient clinical practices and were using Dragon Dictation already. It was a natural transition for that group of providers to continue using it when they treat patients in the acute care setting.”

"There are multiple benefits, and what we’re doing now is implementing it across all the specialties at all three hospitals.”

"Having Instant Access™ gives me that extra time back, so I can spend time with the staff and the patients.”

“Reports are available for all clinicians to review immediately after the endoscopy, and by incorporating standardized clinical terms, we are able to generate reports to facilitate medical research and improve quality.”

“This is now more time I can spend back with my patients, their families, my nursing and case management staff, and my family. Thank you for all of this work.”

“Our physician practices have made NJSHINE part of their daily routines. The best part is they collaborate with us.”

“What Advocate and Cerner are doing together around readmissions is about 15-20 percent better than anything that exists in the industry today."