532 Capgemini Testimonials

“In today’s economy, automotive companies must have constant and accurate information on how they are financially performing against their annual operating plan. The team from Capgemini clearly defined the planning and forecasting process used by the Automotive Division of JCI. The expertise of the consultants was demonstrated throughout the project. The Capgemini team pointed out numerous inconsistencies in our processes and recommended improvements through the application of best practices."

"With the implementation of the Client Experience desktop workstation, we now know more about client interactions than ever before. Capgemini’s CRM expertise played an integral role in developing a differentiated and better KeyBank client experience for us."

“Throughout the project they [Capgemini] maintained an adaptive and collaborative partnership in dealing with the various issues stemming from the complexity and scale of this program.”

"Defence Equipment & Support’s RPA has the potential to transform a huge variety of processes and deliver substantial savings and efficiencies. Early indications are already very exciting, and our task now is to capitalise on these opportunities and develop strong business cases for the use of automation, where appropriate, elsewhere in our organisation and within the MOD as a whole."

“Our performance in the first year of the Incentive Scheme reflects the evolving role of the Electricity System Operator (ESO) and our shift in mindset and ways of working. We have made considerable progress against our 2018-19 Forward Plan delivering not only strong baseline performance, but in many areas going beyond this to deliver improved processes, greater transparency, and new products and services to create real consumer value.”

"We overcame a number of challenges both internal and external to remain committed to and deliver the policy intent and promise of a more transparent, independent ESO. The team has had to be incredibly focused, hardworking and resilient, and the delivery capability and expertise of Capgemini has been integral to our success."

"During this time of change, Hydro One appreciates the payroll team’s support and partnership. We play a critical role in energizing life for people and communities across Ontario and we’re thankful for the payroll team’s collaboration and swiftness to action new ways of working. Most importantly, we’re pleased the team has been able to maintain service levels without skipping a beat.”

"I have received several positive feedbacks regarding the performance of the C2C team and would like to extend my thanks to the team from Blumenau. I know how hard it was to do this, considering the situation we were in months ago. I believe it’s just the beginning of an even better future.”

"Messer uses the Webcollect system in a good partnership with Capgemini. This system gives us a necessary visibility for billing, and we have all reports that helps us to manage the actions made by the collector.”

"Capgemini’s broad range of strategic and technical skills have proved ideal for the challenges we face, now and in the future. The ability to create the right environment in which everyone works productively together was especially valuable. When diffi culties were encountered, we have always been able to fall back on constructive, open dialogue and fi rm foundations to fi nd ways to move forward.”

"Capgemini has a wealth of global experience in the energy and utilities sector. We needed an organisation that could stabilise and enhance our service offering, deliver high quality standards of implementation, provide security for our digital operations, now and in the future and importantly bring innovative and new solutions. Capgemini built a solid team working for Horizon with a blend of on and off shore resources and everyone on the Capgemini team should be extremely proud of what they have achieved.”

"In Florence, where the main production line comprises 94 machines, we avoided 26,000 hours of downtime in 2017. A numerical control machine usually has 4.500 hours scheduled per year and the cost to buy a machine is roughly $1M. The Industrial Internet solution implemented therefore increased the shop’s capacity by as much as six new numerical control machines, so it would have cost us $6M to achieve the same result.”

"The People Data Centre is at heart of our company’s digital transformation. It has revolutionized our ability to communicate to consumers at scale and is giving us unprecedented insights. I see it as a core part of our strategy."

"The analytics service united serves as an active driver to ensure that Data Analytics is a natural component of our daily work at the federal office."

"In our journey towards digitalizing our business, we wanted to work with a best-in-class partner who brings skills beyond technology. In Capgemini, we found a strategic partner with enhanced capabilities in user experience, design and change management."