Read 8 Call Journey reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch 2 customer videos to see why companies chose Call Journey as their undefined

Call Journey, a global leader in Conversation Intelligence, specializes in data, voice, and text analysis. Their primary focus is simplifying the conversion of various audio, chat, and email interactions, including unstructured data, into structured data for analysis.

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Customer Rating Review Scorebased on 3 reference ratings
5/5.0 (3)

8Testimonials

  • "We knew we were making bad decisions with bad data before we were introduced to Call journey. Our initial assessment showed us that a staggering 63% of agent summaries / disposition codes were incorrect, and as a utility company we were making some pretty bid decisions and bets based on this data/intelligence."

    North American Utility CompanyChief Customer Experience Officer
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4 Case Studies

  • How A Leading American Bank Uses Call Journey Ci To Drive Business Efficiency

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2 Customer Videos

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    Habib HeydarianPrinicipal Program Manager
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Additional Call Journey Information & Resources

Read Call Journey Reviews, Testimonials & Customer References from 8 real Call Journey customers.

Browse Call Journey Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Call Journey.

Watch Call Journey Customer Videos to learn why 2 businesses chose Call Journey.

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