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Calero Case Studies

  • Calero-MDSL delivers visibility, control, and over $2 million in savings to national healthcare and senior living provider

  • Calero-MDSL delivers visibility, control and adaptability for major healthcare equipment provider

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    Exotel is one of India's largest cloud telephony companies. Their aim is to help businesses, both large and small, manage their business phone system via a virtual phone system. Exotel's cloud telephony eliminates the need to invest in any hardware or maintenance. And that is one of the biggest pain points of traditional systems like EPABX/PBX. Every business, irrespective of its size should be able to utilise features like IVR, Call Recordings to sound professional and serve their customers better. They believe that they're at the forefront of something big. Cloud telephony is poised to change the way businesses function.

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    Stericycle, Inc. is a global business-to-business services company that provides highly specialized solutions to commercial companies of all sizes. Since its founding over 25 years ago, it has grown from a small medical waste management start-up into a leader across a range of increasingly complex and highly regulated areas – including customer contact and patient access services. Stericycle Communication Solutions is one of North America’s top providers of communication solutions. They have consolidated the capabilities of numerous businesses in order to provide industry-leading telephone answering, appointment scheduling, and automated outreach services. By combining a human touch with their innovative technology solutions, they are able to deliver truly best-in-class communication services.

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    Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America

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