Converged Communication Systems (CCS) is a single source provider of cutting edge telecommunications solutions & support services for businesses of all sizes. They are highly certified in all Avaya/Nortel, Cisco & Shoretel platforms. They specialize in a full range of solutions including on-premise, hosted / cloud (public or private), and hybrid cloud solutions. Their portfolio includes several brands which enables them to approach their client engagements in an unbiased manner, allowing them to be true consultants.
"With IP Office Contact Center’s reporting capabilities, we see a huge tool internally to improve our customer service center."
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