“Like many challenges in HR, it takes time for the root of a problem to become clear. As patterns began to emerge, we identified several opportunities for improvements, many of which could be chalked up to gaps in communication.”

“Account managers initially thought it might be more work, but over time, they realized it was the opposite. Once clients are set up, the system is going to do its job and it removed a lot of work from their desks."

“What they showed us during the system demo was exactly what we got. That’s not always the case, so when you see that it gives you a lot of confidence.”

“The Businessolver team has a can-do mindset for solving problems. They provide the solution they promise, stand behind it, and get it right the first time.”

“What sets Businessolver apart is it’s the whole package – technology, service, communication, compliance. It’s what’s needed in benefits administration.”

“The [Benefitsolver] system makes it easy to give everything the same look and feel on the portal – plus we can use Service Center data to influence how we update the information featured there.”

“Typically, throughout the school year I processed changes, enrollments, and terms once a week and I had to process changes in up to six different databases for each employee. The Businessolver system has cut this time in half.”

“As an administrator, I get the support that I need. I’m not routed to a call center where I wait on the line for two hours. I don’t have to file an issue online and wait days or weeks for a reply. People are there with me and for me. …

“I’ve been in benefits for 40 years, and I’ve never seen anything like Businessolver – in technology, problem solving capability, as well as corporate character.”

“Without a doubt, partnering with Businessolver has been one of our best decisions."

“The Layout Manager tool has given us the ability to create that one-stop Benefits place for our employees.”

“All of these changes were within such a short-time, but it was a huge win. Businessolver delivered. We could not have done it without them. Businessolver’s technology played a big role in the success of our Open Enrollment. It’s how benefits should be.”

“I’ve only had to listen to recorded calls once or twice, because I’m able to see all the information I need in the case itself. That has proven to be extremely helpful in determining the accuracy of what an employee is communicating or if information may have been relayed differently …

“The new system has streamlined and automated our benefit administration process, making it manageable and painless. Our HR and Payroll teams would agree, as it has eliminated a lot of manual processes.”

“Our employees can enroll using their preferred language and they receive invaluable insight on picking the right plans for them with the MyChoiceTM tool.”