"I just finished up a support call with Donna and I must tell you how thankful I am for her. She is “A-1”, top-notch, just plain fantastic. Thank you for hiring and keeping the best employees during these most challenging times. Specifically, she solves my problems, with thoughtfulness, anticipating potential pitfalls, she looks forward to future possibilities and does this all with a very sweet and kind attitude. From a business/sales side of things, she is also sure to inform us of BuilderMT products that may be of use to us. Thank you again and we wish you and your team the best success as we seek to grow amid adversity."
"Builder MT is an amazing product and has everything you could ever need in a construction software system. Depending on the size of your company it may be more than you need. If I’m not mistaken, more Builders use Builder MT than all the other construction software companies combined so there is lots of support."
"We couldn’t be happier with our choices and the quality people that all of these company have dedicated to us for the implementation."
"At our end we have been experiencing a severe drop in customer service as support teams were slashed, and attitudes got dark. I wanted to make sure that I let you know that Kimbra Slusser remains an exceptional and pleasant to deal with person on all levels. She responds and acts quickly, consistently maintaining a helpful and positive attitude. Sharon just sent me an email that Kimbra gets an A++ for quickly resolving something she encountered this morning. It made me pretty darn happy to know we suffered little down time."
“We are really the last family-owned home builder in the area. We have been very creative and determined in our sales efforts, and we’ve diversified to keep our staff busy and to remain profitable. We’re even buying up some foreclosed homes to recondition them for rental units as a sideline, just to keep our staff in place and find profits wherever we can. But one thing is for sure, I know I have my software in order with BuilderMT, Sales Simplicity, and Sage, and I can confidently predict my costs and my profitability.That’s a huge part of the battle that we’ve already won. Now, we can do what we’re good at: Building quality homes and making customers happy.”
"Sales Simplicity Software is a great product with a terrific team of people. The software is loaded with user-friendly features that streamline and greatly improve customer relationship management and the preparation of document packages. The Sales Simplicity implementation team was terrific, and they handled the entire software installation, leaving us free to focus on hands-on learning with the CRM and other tools before going live. Their on-site training program was stellar; all very well-organized and executed by veteran IT professionals. We are excited to have the software up and running in record time and ahead of schedule."
"The result of our using Wireless Scheduling is that we have lopped easily 10 to 15 days off our cycle time, and perhaps more importantly, we are able to focus on quality control and not damage control. We are not expending lots of man hours trying to figure out where we are. We know where we are now, and we can focus on making better houses. As BuilderMT rolls out its Trade Portal in coming months, our trades and subs will all have the same visibility to the schedules, work orders, purchase orders, and even the status of payment."
"Reference on Donna is easy: Donna Barden has been an awesome help to BBH in assisting with the formatting of profit reports and daily reports. Donna also assists us with year-end payroll, walking through each and every step. Without Donna’s assistance with some of our reports and year end, it would take us most likely double to triple the time for us to do it on our own, therefore saving the company money. Donna is always flexible when we have a delay and can’t make a meeting and works within our schedules. If Donna doesn’t know the answer, she gets back with us in a reasonable amount of time. Donna has also assisted other members of our teams on various tasks, and I have had nothing but great things said about her. We would, without hesitation, be honored to let any builder know how very capable she is."
"Cassidi did a great job of responding to our help ticket with quick and informative e-mails, when we spoke on the problem Cassidi was patient, helpful and knowledgeable. This particular instance was more on the Sage side and I was in contact with Jeff at Sage who did a great job as well. I like how Cassidi kept on the topic until it was resolved even after it went into Jeff’s hands at Sage. Cynthia helped us over the phone after a couple of e-mails to search out some additional information. When we did speak with Cynthia on the phone we had three people listening in and working on different aspects of the call, we were getting additional information or testing commands with Cynthia’s direction. The whole process went quickly, and without a problem. We enjoyed how Cynthia was patient and knowledgeable on the topics along with providing some additional options for us to try. Both times we interacted with the Support services team we received quality service and resolution. We enjoyed the experience and are glad to know we have this level of quality for us to use. Thank you."
"I wanted to take a minute to tell you what a great support staff you have. Too many times all we hear is criticism; not enough people take the time to praise. Over the past couple of days I have worked with Rita and Kim in support. Their knowledge and patience is truly unparalleled. They took the time to answer my questions and solve my problems. I just thought you should know (I’m sure you do already) what terrific women you have on your team."
"With BuilderMT as the core driving force, we can ensure that we are making the profits we want out of each and every one. That integration alone increases our option profitability by 20% over other systems, which I know is true because I’ve worked with other systems at other home building companies."
“I wanted to drop you a note and let you know how much I like the Phase Release and Supplier Contract parts of the BuilderMT WMS Purchasing Module. In this time of short staff, this has been a godsend. I am currently the only person in the Metropolitan Homes, purchasing department and must handle all responsibilities from bidding, negotiating, contracting, issuing and approving PO’s. We are in the process of actually starting a new community, and I was a little afraid of not having the time to bid the project, contract the Vendors, create the price data base, and issue PO’s quickly enough to fit our start schedule. The Phase Release and Supplier Contract has allowed me to enter my accepted bids, print a custom created Pricing Addendum form for my Vendor Contract, which automatically creates my cost data base, and allows me to send PO’s the same day! I’m no longer retyping bid numbers for contract documents, which has saved me so much time and aggravation. I don’t have to go through the creation of all of the estimates to pull and shove prices in and out. The process is clean and simple and I love it."
"When we set out to look at software, we subscribed to the ‘best of breed’ approach to software providers."
“We are pleased with our choice of solutions. I’ve been implementing and working with home building software solutions for 30 years, and there are always a few stumbling blocks when you’re setting up software to integrate and manage complicated processes. But with the BuilderMT-Sales Simplicity family of integrated solutions, the typical challenges had already been addressed leaving us to focus on our unique opportunities.”