“Our experience working with the BuilderUX was extremely positive. We have the website up and running in eight weeks, and we had an absolutely positive experience with their team. Otherwise, I wouldn’t have agreed to be profiled by the company. I would rate the service as spectacular.”
"Builder MT is an amazing product and has everything you could ever need in a construction software system. Depending on the size of your company it may be more than you need. If I’m not mistaken, more Builders use Builder MT than all the other construction software companies combined so there is lots of support."
“That two to three hours per employee each week is time these folks can be using to focus on what we hired them to do, That’s time they can be selling houses or managing the building process to further reduce cycle time.”
"We just wrapped up our training with Mike and we are now officially live. We have a ton more work to do, but we have come a long way in the past 90 days and are excited about the system. I wanted to let you know that Mike has been great. He is well organized and really knows his stuff. His calm demeanor is very helpful when dealing with stressed out students, breaking things down so we can understand it. Mike is a big asset to your organization. Have a great weekend."
It’s one thing to talk about quality. It’s another thing to build your entire organization around it. And that’s exactly what we’ve done.”
"Thank you so much for the rapid response. Your product continues to provide us an operational advantge over our competitors in this difficult market."
"At our end we have been experiencing a severe drop in customer service as support teams were slashed, and attitudes got dark. I wanted to make sure that I let you know that Kimbra Slusser remains an exceptional and pleasant to deal with person on all levels. She responds and acts quickly, consistently maintaining a helpful and positive attitude. Sharon just sent me an email that Kimbra gets an A++ for quickly resolving something she encountered this morning. It made me pretty darn happy to know we suffered little down time."
“I view my building business as having three basic phases, Phase One is pre-construction, permitting, plan approval and such, Phase Two is construction operations, and Phase Three is PostConstruction: Move-in and warranty, and anything we can do to drive for the best customer experience and referrals. BuilderMT handles every facet of Phase Two. So my pain points are Phases One and Three, and that’s where BPM comes in.”
"I use Builder MT and Timberline estimating for 575 housing starts per year. From cost entry to VPO’s and Purchase Orders, this system has integrated all of our processes into one streamlined process. With 3 divisions in 3 separate states, we have been able to use the same software with all accounting processes being handled at our corporate office. The ROI has been very impressive and I would recommend this software to anyone who wants to streamline processes and reduce overhead costs."
"Reference on Donna is easy: Donna Barden has been an awesome help to BBH in assisting with the formatting of profit reports and daily reports. Donna also assists us with year-end payroll, walking through each and every step. Without Donna’s assistance with some of our reports and year end, it would take us most likely double to triple the time for us to do it on our own, therefore saving the company money. Donna is always flexible when we have a delay and can’t make a meeting and works within our schedules. If Donna doesn’t know the answer, she gets back with us in a reasonable amount of time. Donna has also assisted other members of our teams on various tasks, and I have had nothing but great things said about her. We would, without hesitation, be honored to let any builder know how very capable she is."
"We can now generate reports specific to customers and properties without having to sift through countless reports manually. We can handle requests in a more streamlined fashion – and our customers are happier."
"Sales Simplicity Software is a great product with a terrific team of people. The software is loaded with user-friendly features that streamline and greatly improve customer relationship management and the preparation of document packages. The Sales Simplicity implementation team was terrific, and they handled the entire software installation, leaving us free to focus on hands-on learning with the CRM and other tools before going live. Their on-site training program was stellar; all very well-organized and executed by veteran IT professionals. We are excited to have the software up and running in record time and ahead of schedule."
"I just finished up a support call with Donna and I must tell you how thankful I am for her. She is “A-1”, top-notch, just plain fantastic. Thank you for hiring and keeping the best employees during these most challenging times. Specifically, she solves my problems, with thoughtfulness, anticipating potential pitfalls, she looks forward to future possibilities and does this all with a very sweet and kind attitude. From a business/sales side of things, she is also sure to inform us of BuilderMT products that may be of use to us. Thank you again and we wish you and your team the best success as we seek to grow amid adversity."
"Cassidi did a great job of responding to our help ticket with quick and informative e-mails, when we spoke on the problem Cassidi was patient, helpful and knowledgeable. This particular instance was more on the Sage side and I was in contact with Jeff at Sage who did a great job as well. I like how Cassidi kept on the topic until it was resolved even after it went into Jeff’s hands at Sage. Cynthia helped us over the phone after a couple of e-mails to search out some additional information. When we did speak with Cynthia on the phone we had three people listening in and working on different aspects of the call, we were getting additional information or testing commands with Cynthia’s direction. The whole process went quickly, and without a problem. We enjoyed how Cynthia was patient and knowledgeable on the topics along with providing some additional options for us to try. Both times we interacted with the Support services team we received quality service and resolution. We enjoyed the experience and are glad to know we have this level of quality for us to use. Thank you."
“Driving down construction cycle times is key to any home building company, and ours is no different. It’s no secret that there are fixed costs to carrying a home under construction. Today, our cycle times average around 120 days, from a low of 90 to a high of 150 for custom homes. With Sales Simplicity and BuilderMT – especially with Builder Portal and dynamic scheduling – we have shaved, easily, two weeks off our schedules. The only thing holding us back from driving that down further is a lack of skilled labor.”