50 BuilderMT Testimonials

“Every one of the ’push’ technologies has a weakness, Faxes run out of paper, there is no one there to pick up the fax, e-mails get deleted or never delivered with e-mail filters and software issues, phone calls and voicemails aren’t heard and calls aren’t returned… the mail takes days to deliver and time to prepare or copy documents… those aren’t cheap or efficient technologies. We needed a tool that would always be there, always available in a secure environment that we control… not the US Postal Service or my drywall contractor’s cell phone or e-mail service. That’s why I’m an early adopter and big believer in the ‘pull’ technology of BuilderMT’s Trade Portal.”

"Builder MT is an amazing product and has everything you could ever need in a construction software system. Depending on the size of your company it may be more than you need. If I’m not mistaken, more Builders use Builder MT than all the other construction software companies combined so there is lots of support."

“It has saved us a great deal of money already, Our cost for BPM was around $30,000, and we soon paid for the software platform with just this VPO process, and we have plans for several additional BPM processes in the works.”

"Cassidi did a great job of responding to our help ticket with quick and informative e-mails, when we spoke on the problem Cassidi was patient, helpful and knowledgeable. This particular instance was more on the Sage side and I was in contact with Jeff at Sage who did a great job as well. I like how Cassidi kept on the topic until it was resolved even after it went into Jeff’s hands at Sage. Cynthia helped us over the phone after a couple of e-mails to search out some additional information. When we did speak with Cynthia on the phone we had three people listening in and working on different aspects of the call, we were getting additional information or testing commands with Cynthia’s direction. The whole process went quickly, and without a problem. We enjoyed how Cynthia was patient and knowledgeable on the topics along with providing some additional options for us to try. Both times we interacted with the Support services team we received quality service and resolution. We enjoyed the experience and are glad to know we have this level of quality for us to use. Thank you."

"At our end we have been experiencing a severe drop in customer service as support teams were slashed, and attitudes got dark. I wanted to make sure that I let you know that Kimbra Slusser remains an exceptional and pleasant to deal with person on all levels. She responds and acts quickly, consistently maintaining a helpful and positive attitude. Sharon just sent me an email that Kimbra gets an A++ for quickly resolving something she encountered this morning. It made me pretty darn happy to know we suffered little down time."

"Reference on Donna is easy: Donna Barden has been an awesome help to BBH in assisting with the formatting of profit reports and daily reports. Donna also assists us with year-end payroll, walking through each and every step. Without Donna’s assistance with some of our reports and year end, it would take us most likely double to triple the time for us to do it on our own, therefore saving the company money. Donna is always flexible when we have a delay and can’t make a meeting and works within our schedules. If Donna doesn’t know the answer, she gets back with us in a reasonable amount of time. Donna has also assisted other members of our teams on various tasks, and I have had nothing but great things said about her. We would, without hesitation, be honored to let any builder know how very capable she is."

"Richard Boothman and the BuilderMT Plan Services group changed our business. We are now ahead of the curve with plan edits for our buyers. The turnaround time was a day, not weeks."

"The result of our using Wireless Scheduling is that we have lopped easily 10 to 15 days off our cycle time, and perhaps more importantly, we are able to focus on quality control and not damage control. We are not expending lots of man hours trying to figure out where we are. We know where we are now, and we can focus on making better houses. As BuilderMT rolls out its Trade Portal in coming months, our trades and subs will all have the same visibility to the schedules, work orders, purchase orders, and even the status of payment."

"We would like to express our pleasure with BuilderMT’s products and services. From the helpful and responsive staff to the continuous improvement of products and services, it is obvious that BuilderMT is focused on the future. One way that BuilderMT stands out from other application developers is by involving clients in the product enhancement approval process through the use of Advisory Committees. This unique approach gives clients input in shaping the future of the different product lines. Not only do we get to voice our opinions and suggestion, but we get to hear how other clients use the products. With so much input, how can we not be 100% invested in BuilderMT? We recently implemented Scheduling/Superintendent Portal. Building on the success of that project, we are planning to implement Sales Pricing in the next year. We look forward to continuing to grow with BuilderMT."

"We couldn’t be happier with our choices and the quality people that all of these company have dedicated to us for the implementation."

"BuilderMT Bid Management along with Trade Portal has shortened our bid time by a week on our Production Homes and two weeks on our Semi-Custom Homes. I can literally bid out and entire home in three days, release for construction and have all my costs stored or updated in cost database during the bid process. I no longer have to track down trades to clarify bid items, everything comes to me apples for apples. I accept the trades costs and my budgets are built. And because we are short staffed due to the economy this has really helped us keep our Purchasing Dept. ahead of the game."

"Builder MT offers the most comprehensive on-line help and training I have ever encountered from a software company. Builder MT’s customer service is off the charts. My IT consultant agrees. The combination of Purchasing and Scheduling with Trade Portal makes the managing of multiple projects with fewer Trade Partners possible, reducing build time and overhead."

"When we set out to look at software, we subscribed to the ‘best of breed’ approach to software providers."

“We are pleased with our choice of solutions. I’ve been implementing and working with home building software solutions for 30 years, and there are always a few stumbling blocks when you’re setting up software to integrate and manage complicated processes. But with the BuilderMT-Sales Simplicity family of integrated solutions, the typical challenges had already been addressed leaving us to focus on our unique opportunities.”

“I view my building business as having three basic phases, Phase One is pre-construction, permitting, plan approval and such, Phase Two is construction operations, and Phase Three is PostConstruction: Move-in and warranty, and anything we can do to drive for the best customer experience and referrals. BuilderMT handles every facet of Phase Two. So my pain points are Phases One and Three, and that’s where BPM comes in.”