50 BuilderMT Testimonials

"Richard Boothman and the BuilderMT Plan Services group changed our business. We are now ahead of the curve with plan edits for our buyers. The turnaround time was a day, not weeks."

"Roger – I just wanted to thank you again for the outstanding support you provided this past Friday supporting a new server install. Builder MT worked perfect! Another testament to the company BuilderMT is and the lengths you go to service your clients. Your time and effort were very much appreciated."

"Now, with the power of those models, and the data they contain, coupled with BIM Pipeline’s estimating capabilities, we will be able to process 680 starts with just three people in estimating and purchasing and two in drafting."

"At our end we have been experiencing a severe drop in customer service as support teams were slashed, and attitudes got dark. I wanted to make sure that I let you know that Kimbra Slusser remains an exceptional and pleasant to deal with person on all levels. She responds and acts quickly, consistently maintaining a helpful and positive attitude. Sharon just sent me an email that Kimbra gets an A++ for quickly resolving something she encountered this morning. It made me pretty darn happy to know we suffered little down time."

It’s one thing to talk about quality. It’s another thing to build your entire organization around it. And that’s exactly what we’ve done.”

"Builder MT offers the most comprehensive on-line help and training I have ever encountered from a software company. Builder MT’s customer service is off the charts. My IT consultant agrees. The combination of Purchasing and Scheduling with Trade Portal makes the managing of multiple projects with fewer Trade Partners possible, reducing build time and overhead."

"I just finished up a support call with Donna and I must tell you how thankful I am for her. She is “A-1”, top-notch, just plain fantastic. Thank you for hiring and keeping the best employees during these most challenging times. Specifically, she solves my problems, with thoughtfulness, anticipating potential pitfalls, she looks forward to future possibilities and does this all with a very sweet and kind attitude. From a business/sales side of things, she is also sure to inform us of BuilderMT products that may be of use to us. Thank you again and we wish you and your team the best success as we seek to grow amid adversity."

“Our experience working with the BuilderUX was extremely positive. We have the website up and running in eight weeks, and we had an absolutely positive experience with their team. Otherwise, I wouldn’t have agreed to be profiled by the company. I would rate the service as spectacular.”

"BuilderMT Bid Management along with Trade Portal has shortened our bid time by a week on our Production Homes and two weeks on our Semi-Custom Homes. I can literally bid out and entire home in three days, release for construction and have all my costs stored or updated in cost database during the bid process. I no longer have to track down trades to clarify bid items, everything comes to me apples for apples. I accept the trades costs and my budgets are built. And because we are short staffed due to the economy this has really helped us keep our Purchasing Dept. ahead of the game."

"Recently Robuck Homes decided to upgrade the servers to a complete new system. From the moment I submitted the ticket to the moment the ticket was closed Mr. Long helped every bit of the way, following up with me very promptly and answering any questions I had at any point in time. He started a remote session with me on the server and was able to complete the work in no time at all, installing the new builder MT and verifying the trade portal was functional. Through all of I do want to add that Build MT’s support center is one of the best support centers I have ever used. I have been working with Robuck Home’s IT division for almost 4 years now and I have had to contact support centers here and there placing in tickets getting half reply’s. Mr. Longs go getter attitude made the new install that much easier in the new transition. I just wanted to say thank you to Mr. Long as well as everyone else at Builder MT. Great customer support is one of the best things to have at a company and you guys know exactly what you’re doing when it comes to that."

"The result of our using Wireless Scheduling is that we have lopped easily 10 to 15 days off our cycle time, and perhaps more importantly, we are able to focus on quality control and not damage control. We are not expending lots of man hours trying to figure out where we are. We know where we are now, and we can focus on making better houses. As BuilderMT rolls out its Trade Portal in coming months, our trades and subs will all have the same visibility to the schedules, work orders, purchase orders, and even the status of payment."

“At any time, using the integration between Sales Simplicity, BuilderMT, and Sage, we can run a real-time gross profit number for any start and really get an idea of where we are on the job’s progress.”

"Builder MT is an amazing product and has everything you could ever need in a construction software system. Depending on the size of your company it may be more than you need. If I’m not mistaken, more Builders use Builder MT than all the other construction software companies combined so there is lots of support."

"Cassidi did a great job of responding to our help ticket with quick and informative e-mails, when we spoke on the problem Cassidi was patient, helpful and knowledgeable. This particular instance was more on the Sage side and I was in contact with Jeff at Sage who did a great job as well. I like how Cassidi kept on the topic until it was resolved even after it went into Jeff’s hands at Sage. Cynthia helped us over the phone after a couple of e-mails to search out some additional information. When we did speak with Cynthia on the phone we had three people listening in and working on different aspects of the call, we were getting additional information or testing commands with Cynthia’s direction. The whole process went quickly, and without a problem. We enjoyed how Cynthia was patient and knowledgeable on the topics along with providing some additional options for us to try. Both times we interacted with the Support services team we received quality service and resolution. We enjoyed the experience and are glad to know we have this level of quality for us to use. Thank you."

“Driving down construction cycle times is key to any home building company, and ours is no different. It’s no secret that there are fixed costs to carrying a home under construction. Today, our cycle times average around 120 days, from a low of 90 to a high of 150 for custom homes. With Sales Simplicity and BuilderMT – especially with Builder Portal and dynamic scheduling – we have shaved, easily, two weeks off our schedules. The only thing holding us back from driving that down further is a lack of skilled labor.”