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“Every one of the ’push’ technologies has a weakness, Faxes run out of paper, there is no one there to pick up the fax, e-mails get deleted or never delivered with e-mail filters and software issues, phone calls and voicemails aren’t heard and calls aren’t returned… the mail takes days …
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"There were features and functions in BuilderMT’sWMS that we simply weren’t aware of, and once we got them activated-which didn’t take more than a week of work- we have dramatically more efficient operations. In fact, we are in a position to grow the company without adding any back-office staff."
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"Roger – I just wanted to thank you again for the outstanding support you provided this past Friday supporting a new server install. Builder MT worked perfect! Another testament to the company BuilderMT is and the lengths you go to service your clients. Your time and effort were very much …
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"Thank you so much for the rapid response. Your product continues to provide us an operational advantge over our competitors in this difficult market."
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"At our end we have been experiencing a severe drop in customer service as support teams were slashed, and attitudes got dark. I wanted to make sure that I let you know that Kimbra Slusser remains an exceptional and pleasant to deal with person on all levels. She responds and …
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“Driving down construction cycle times is key to any home building company, and ours is no different. It’s no secret that there are fixed costs to carrying a home under construction. Today, our cycle times average around 120 days, from a low of 90 to a high of 150 for …
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“We use Sales Simplicity for managing the sales cycle, and it offers a CRM and sales process automation. This is a cloud-based MiTek® software solution, and MiTek® has really stepped up to be a partner of ours in the optimization and integration of the Sales Simplicity toolset. I had the …
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“Generation Homes recognizes that people need state of the art features and efficiency in a home that promotes old fashioned family security and a strong sense of community. We will not compromise on quality and service in any home we build. It is important to me that we build homes …
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“We are really the last family-owned home builder in the area. We have been very creative and determined in our sales efforts, and we’ve diversified to keep our staff busy and to remain profitable. We’re even buying up some foreclosed homes to recondition them for rental units as a sideline, …
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"Using the Workflow Management Suite, our scheduling is automated. We were able to take someone spending 80% of their time updating schedule and use them elsewhere in the company. This makes everyone’s job easier without costing the company any more money."
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"The result of our using Wireless Scheduling is that we have lopped easily 10 to 15 days off our cycle time, and perhaps more importantly, we are able to focus on quality control and not damage control. We are not expending lots of man hours trying to figure out where …
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“Our experience working with the BuilderUX was extremely positive. We have the website up and running in eight weeks, and we had an absolutely positive experience with their team. Otherwise, I wouldn’t have agreed to be profiled by the company. I would rate the service as spectacular.”
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“We value our partnership with your company, and thank you for your role in making the NHQ award possible."
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"We just wrapped up our training with Mike and we are now officially live. We have a ton more work to do, but we have come a long way in the past 90 days and are excited about the system. I wanted to let you know that Mike has been …
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“I view my building business as having three basic phases, Phase One is pre-construction, permitting, plan approval and such, Phase Two is construction operations, and Phase Three is PostConstruction: Move-in and warranty, and anything we can do to drive for the best customer experience and referrals. BuilderMT handles every facet …