Cassidi did a great job of responding to our help ticket with quick and informative e-mails, when we spoke on the problem Cassidi was patient, helpful and knowledgeable. This particular instance was more on the Sage side and I was in contact with Jeff at Sage who did a great job as well. I like how Cassidi kept on the topic until it was resolved even after it went into Jeff’s hands at Sage. Cynthia helped us over the phone after a couple of e-mails to search out some additional information. When we did speak with Cynthia on the phone we had three people listening in and working on different aspects of the call, we were getting additional information or testing commands with Cynthia’s direction. The whole process went quickly, and without a problem. We enjoyed how Cynthia was patient and knowledgeable on the topics along with providing some additional options for us to try. Both times we interacted with the Support services team we received quality service and resolution. We enjoyed the experience and are glad to know we have this level of quality for us to use. Thank you.

Sage Timberline Accounting does not have the reporting that we need. Timberline uses a database from Pervasive Software, but our operations are in Microsoft SQL. To get the right reports, everything in Timberline has to be dumped out into a separate file and mined by a third party application, and that is very cumbersome and time consuming.

I use Builder MT and Timberline estimating for 575 housing starts per year. From cost entry to VPO’s and Purchase Orders, this system has integrated all of our processes into one streamlined process. With 3 divisions in 3 separate states, we have been able to use the same software with all accounting processes being handled at our corporate office. The ROI has been very impressive and I would recommend this software to anyone who wants to streamline processes and reduce overhead costs.

We value our partnership with your company, and thank you for your role in making the NHQ award possible.

Now, with the power of those models, and the data they contain, coupled with BIM Pipeline’s estimating capabilities, we will be able to process 680 starts with just three people in estimating and purchasing and two in drafting.

When we set out to look at software, we subscribed to the ‘best of breed’ approach to software providers.

BuilderMT Bid Management along with Trade Portal has shortened our bid time by a week on our Production Homes and two weeks on our Semi-Custom Homes. I can literally bid out and entire home in three days, release for construction and have all my costs stored or updated in cost database during the bid process. I no longer have to track down trades to clarify bid items, everything comes to me apples for apples. I accept the trades costs and my budgets are built. And because we are short staffed due to the economy this has really helped us keep our Purchasing Dept. ahead of the game.

I am fast to let folks know when I am less than pleased. Let me be just as fast to says a special thanks to Donna for answering her cell phone on Saturday and getting me connected with BMT support after our server hard drive went out and we completed the replacement. Top notch customer service.

Using the Workflow Management Suite, our scheduling is automated. We were able to take someone spending 80% of their time updating schedule and use them elsewhere in the company. This makes everyone’s job easier without costing the company any more money.

That two to three hours per employee each week is time these folks can be using to focus on what we hired them to do, That’s time they can be selling houses or managing the building process to further reduce cycle time.

We can now generate reports specific to customers and properties without having to sift through countless reports manually. We can handle requests in a more streamlined fashion – and our customers are happier.

The result of our using Wireless Scheduling is that we have lopped easily 10 to 15 days off our cycle time, and perhaps more importantly, we are able to focus on quality control and not damage control. We are not expending lots of man hours trying to figure out where we are. We know where we are now, and we can focus on making better houses. As BuilderMT rolls out its Trade Portal in coming months, our trades and subs will all have the same visibility to the schedules, work orders, purchase orders, and even the status of payment.

We would like to express our pleasure with BuilderMT’s products and services. From the helpful and responsive staff to the continuous improvement of products and services, it is obvious that BuilderMT is focused on the future. One way that BuilderMT stands out from other application developers is by involving clients in the product enhancement approval process through the use of Advisory Committees. This unique approach gives clients input in shaping the future of the different product lines. Not only do we get to voice our opinions and suggestion, but we get to hear how other clients use the products. With so much input, how can we not be 100% invested in BuilderMT? We recently implemented Scheduling/Superintendent Portal. Building on the success of that project, we are planning to implement Sales Pricing in the next year. We look forward to continuing to grow with BuilderMT.

Our variance purchase orders have dropped dramatically. Last month they were below 2%. Thing is, our goal was 3%.

I wanted to drop you a note and let you know how much I like the Phase Release and Supplier Contract parts of the BuilderMT WMS Purchasing Module. In this time of short staff, this has been a godsend. I am currently the only person in the Metropolitan Homes, purchasing department and must handle all responsibilities from bidding, negotiating, contracting, issuing and approving PO’s. We are in the process of actually starting a new community, and I was a little afraid of not having the time to bid the project, contract the Vendors, create the price data base, and issue PO’s quickly enough to fit our start schedule. The Phase Release and Supplier Contract has allowed me to enter my accepted bids, print a custom created Pricing Addendum form for my Vendor Contract, which automatically creates my cost data base, and allows me to send PO’s the same day! I’m no longer retyping bid numbers for contract documents, which has saved me so much time and aggravation. I don’t have to go through the creation of all of the estimates to pull and shove prices in and out. The process is clean and simple and I love it.

It’s one thing to talk about quality. It’s another thing to build your entire organization around it, And that’s exactly what we’ve done.