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"At our end we have been experiencing a severe drop in customer service as support teams were slashed, and attitudes got dark. I wanted to make sure that I let you know that Kimbra Slusser remains an exceptional and pleasant to deal with person on all levels. She responds and …
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"When we set out to look at software, we subscribed to the ‘best of breed’ approach to software providers."
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"We can now generate reports specific to customers and properties without having to sift through countless reports manually. We can handle requests in a more streamlined fashion – and our customers are happier."
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“With BuilderMT PlanServices™, we saw an immediate reduction in the turnaround time of our plan drafting and processing, and now we have no employees or other contractors working on our plans.”
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“It’s an entirely automated and paperless process to buy one of our homes. We are especially attractive to Millennials and Gen-Zers. They want to buy digitally, so it’s more like shopping on Amazon when they buy from us. We want to take what can be a stressful process and make …
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"The most recent benefit we have seen from BuilderMT is that we were able to add 25 starts this year, without “ adding any more staff. That’s a 20% volume scale up, without the need for additional staff."
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"I just finished up a support call with Donna and I must tell you how thankful I am for her. She is “A-1”, top-notch, just plain fantastic. Thank you for hiring and keeping the best employees during these most challenging times. Specifically, she solves my problems, with thoughtfulness, anticipating potential …
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"Thank you so much for the rapid response. Your product continues to provide us an operational advantge over our competitors in this difficult market."
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"Using the Workflow Management Suite, our scheduling is automated. We were able to take someone spending 80% of their time updating schedule and use them elsewhere in the company. This makes everyone’s job easier without costing the company any more money."
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"Recently Robuck Homes decided to upgrade the servers to a complete new system. From the moment I submitted the ticket to the moment the ticket was closed Mr. Long helped every bit of the way, following up with me very promptly and answering any questions I had at any point …
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“We are pleased with our choice of solutions. I’ve been implementing and working with home building software solutions for 30 years, and there are always a few stumbling blocks when you’re setting up software to integrate and manage complicated processes. But with the BuilderMT-Sales Simplicity family of integrated solutions, the …
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“I wanted to drop you a note and let you know how much I like the Phase Release and Supplier Contract parts of the BuilderMT WMS Purchasing Module. In this time of short staff, this has been a godsend. I am currently the only person in the Metropolitan Homes, purchasing …
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“Sage Timberline Accounting does not have the reporting that we need. Timberline uses a database from Pervasive Software, but our operations are in Microsoft SQL. To get the right reports, everything in Timberline has to be dumped out into a separate file and mined by a third party application, and …
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“That two to three hours per employee each week is time these folks can be using to focus on what we hired them to do, That’s time they can be selling houses or managing the building process to further reduce cycle time.”
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"Now, with the power of those models, and the data they contain, coupled with BIM Pipeline’s estimating capabilities, we will be able to process 680 starts with just three people in estimating and purchasing and two in drafting."