50 BuilderMT Testimonials

“That two to three hours per employee each week is time these folks can be using to focus on what we hired them to do, That’s time they can be selling houses or managing the building process to further reduce cycle time.”

"The most recent benefit we have seen from BuilderMT is that we were able to add 25 starts this year, without “ adding any more staff. That’s a 20% volume scale up, without the need for additional staff."

"Reference on Donna is easy: Donna Barden has been an awesome help to BBH in assisting with the formatting of profit reports and daily reports. Donna also assists us with year-end payroll, walking through each and every step. Without Donna’s assistance with some of our reports and year end, it would take us most likely double to triple the time for us to do it on our own, therefore saving the company money. Donna is always flexible when we have a delay and can’t make a meeting and works within our schedules. If Donna doesn’t know the answer, she gets back with us in a reasonable amount of time. Donna has also assisted other members of our teams on various tasks, and I have had nothing but great things said about her. We would, without hesitation, be honored to let any builder know how very capable she is."

“It has saved us a great deal of money already, Our cost for BPM was around $30,000, and we soon paid for the software platform with just this VPO process, and we have plans for several additional BPM processes in the works.”

“Generation Homes recognizes that people need state of the art features and efficiency in a home that promotes old fashioned family security and a strong sense of community. We will not compromise on quality and service in any home we build. It is important to me that we build homes with high quality materials that promote lasting value and design neighborhoods that have a sense of place and stimulates neighborhood bonds.”

"Sales Simplicity Software is a great product with a terrific team of people. The software is loaded with user-friendly features that streamline and greatly improve customer relationship management and the preparation of document packages. The Sales Simplicity implementation team was terrific, and they handled the entire software installation, leaving us free to focus on hands-on learning with the CRM and other tools before going live. Their on-site training program was stellar; all very well-organized and executed by veteran IT professionals. We are excited to have the software up and running in record time and ahead of schedule."

"When we set out to look at software, we subscribed to the ‘best of breed’ approach to software providers."

“We are pleased with our choice of solutions. I’ve been implementing and working with home building software solutions for 30 years, and there are always a few stumbling blocks when you’re setting up software to integrate and manage complicated processes. But with the BuilderMT-Sales Simplicity family of integrated solutions, the typical challenges had already been addressed leaving us to focus on our unique opportunities.”

It’s one thing to talk about quality. It’s another thing to build your entire organization around it. And that’s exactly what we’ve done.”

“Sage Timberline Accounting does not have the reporting that we need. Timberline uses a database from Pervasive Software, but our operations are in Microsoft SQL. To get the right reports, everything in Timberline has to be dumped out into a separate file and mined by a third party application, and that is very cumbersome and time consuming.”

"Cassidi did a great job of responding to our help ticket with quick and informative e-mails, when we spoke on the problem Cassidi was patient, helpful and knowledgeable. This particular instance was more on the Sage side and I was in contact with Jeff at Sage who did a great job as well. I like how Cassidi kept on the topic until it was resolved even after it went into Jeff’s hands at Sage. Cynthia helped us over the phone after a couple of e-mails to search out some additional information. When we did speak with Cynthia on the phone we had three people listening in and working on different aspects of the call, we were getting additional information or testing commands with Cynthia’s direction. The whole process went quickly, and without a problem. We enjoyed how Cynthia was patient and knowledgeable on the topics along with providing some additional options for us to try. Both times we interacted with the Support services team we received quality service and resolution. We enjoyed the experience and are glad to know we have this level of quality for us to use. Thank you."

"Thank you so much for the rapid response. Your product continues to provide us an operational advantge over our competitors in this difficult market."

"At our end we have been experiencing a severe drop in customer service as support teams were slashed, and attitudes got dark. I wanted to make sure that I let you know that Kimbra Slusser remains an exceptional and pleasant to deal with person on all levels. She responds and acts quickly, consistently maintaining a helpful and positive attitude. Sharon just sent me an email that Kimbra gets an A++ for quickly resolving something she encountered this morning. It made me pretty darn happy to know we suffered little down time."

"Previous manual method is that we would print plans and submit to trade. We would give them 3 days to get pricing back to us. Then about 1-2 day time frame to get pricing into the system. With the Bid Management program, it takes me only 20 minutes initially to set up a bid, attach documents to them publish to the bid. Our trades are required to get the bid back within 48 hours. If we accept their bid then it only take seconds to upload pricing. Factoring in all resources used, I would say about $2400 per bid in savings! And, it only took about 20 minutes to teach ourselves how to use the software. Because of our extensive use of the Trade Portal we require that all our trade partners have internet access. The people that have received bid requests have all responded positively. This saves them time and money also. We attach our plan documents in a dwf file and this way they don’t have to print plans either."

“Every one of the ’push’ technologies has a weakness, Faxes run out of paper, there is no one there to pick up the fax, e-mails get deleted or never delivered with e-mail filters and software issues, phone calls and voicemails aren’t heard and calls aren’t returned… the mail takes days to deliver and time to prepare or copy documents… those aren’t cheap or efficient technologies. We needed a tool that would always be there, always available in a secure environment that we control… not the US Postal Service or my drywall contractor’s cell phone or e-mail service. That’s why I’m an early adopter and big believer in the ‘pull’ technology of BuilderMT’s Trade Portal.”