BrightGauge, a Continuum company, was started in 2011 to fill a missing need in the small-to-medium IT Services industry: a better way to manage data and provide the value of work to clients. BrightGauge Software allows you to display all of your important business metrics in one place through the use of gauges, dashboards, and client reports. Used by more than 1,800 companies worldwide, BrightGauge integrates with popular business solutions on the market, like ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, Smileback, and so many more.
"Since getting started with BrightGauge, we’ve seen a cultural change within the company when it comes to the team’s accountability. No one can miss our high priority, new, and client-responded ConnectWise tickets because they are highlighted on the BrightGauge dashboard, and response times have speeded up significantly. Now that all outstanding tickets are displayed on a dashboard where everyone can view them, even straggler issues and documentation get completed. In addition, clients and prospects who visit our office are impressed to see our metrics on display."




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