Board

"25 different companies all had a lot of autonomy at one point in time, and we've brought them together into a single set of processes. And we really drive those sales processes through our sales process optimization process and through Board. We have 33 different Board databases and 37 different dashboards being utilized by 3,000 users to gain full clarity over our 4.6 million customers and 9 million service activities taking place each year. We're in a different age now, thanks to the Board decision-making platform."

"Its biggest strengths are the simulation support and the flexibility in adapting the multi-dimensional models to ever-changing business needs."

“Our team can get more involved in some really interesting projects with this time saved, it means we can push BOARD out to the teams that really understand their area of the business such as the Anti-Social Behaviour team monitoring resident behaviour and the Complaints teams to analyse and understand the maintenance performance. We have finance business partners that we push data out to and the use of BOARD has reduced the number of phone calls and hours spent quoting spreadsheets as the clean look and feel show information clearly and in an easily presentable way. Now the partners can understand their numbers and compare this with the non-financial data.”