BrightGauge FAQs

    • Who is BrightGauge best for - their role(s) within what kind of companies.

      BrightGauge was created specifically for Managed Service Providers (MSPs) to help them get a handle on all of the data they track on a daily basis. Business owners, managers, and department heads all use BrightGauge. That being said, different user permissions available within BrightGauge make the software useful for any role.

    • How does BrightGauge benefit them?

      - Puts all KPIs in one place: data from a PSA, RMM, BDR, finance, security tool, or other can be displayed side by side on one business intelligence dashboard
      - Helps build trust with clients: automatically generated, custom client reports take just a few minutes to set up and can be scheduled to be sent automatically on a recurring basis
      - Motivates and aligns teams and helps keep individuals accountable: a proprietary goal-setting system allows teams to remain focused on the same targets; team members can check in on goal progress on a weekly basis, fostering a culture of accountability

    • How technical do users need to be to use BrightGauge's software?

      Anyone can use BrightGauge; our onboarding process and support team provide training and supplemental help to get users set up quickly.

    • What makes BrightGauge a leader in this space?

      BrightGauge integrates with 40+ popular datasources in the industry and helps teams work more efficiently. Data insights provided by BrightGauge lead to better, stronger, faster business decisions.

    • Which popular or common software does BrightGauge integrate with?

      BrightGauge integrates with ConnectWise, Continuum, QuickBooks, Autotask, Webroot, IT Glue, Kaseya, SmileBack, and so much more. See the full list here: https://www.brightgauge.com/integrations

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for BrightGauge. If it's not simple, use broad estimates or ranges for typical setups.

      https://www.brightgauge.com/pricing

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