Brandwatch

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Read 152 Brandwatch reviews and testimonials from customers, explore 189 case studies and customer success stories, and watch 8 customer videos to see why companies chose Brandwatch as their Brand Intelligence Software

Brandwatch is the world’s leading social intelligence company. Brandwatch Analytics and Vizia products fuel smarter decision making around the world. The Brandwatch Analytics platform gathers millions of online conversations every day and provides users with the tools to analyze them, empowering the world’s most admired brands and agencies to make insightful, data-driven business decisions. Vizia distributes visually-engaging insights to the physical places where the action happens.

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  • 152 Testimonials View
  • 189 Case Studies View
  • 8 Customer Videos View
Customer Rating Review Score based on 4660 reference ratings
4.7/5.0 (4660)
  • Summer 2026 Market Leader Brand Intelligence Software
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  • Winter 2025 Market Leader Social Listening Software
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Featured Testimonials

  • “We flipped the switch and we were off. Normally when we launch technologies there’s all this IT time to get everything running. We just turned it on and got going …

    Lauren Hougas Director, Marketing Analytics

  • "It’s a wonderful partnership of what we do best and what Brandwatch does best."

    Vikki Chowney Director of Content

  • “We can be very quick to respond to complaints through DMs. That’s really important. So, nothing escalates before we can take control of the situation.”

    Sarah Hatcher National Brand Manager
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Featured Case Studies

  • How Monster Worldwide grew its share of voice with social media listening

    Patrick Gillooly Director of Digital Communication and Social Media

  • Kägi Söhne AG - Customer Case Study

    Anja Prasse Team Lead Digital Manager

  • Cubaka manages 35k+ customer profiles with Brandwatch

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Featured Customer Videos

  • Curate & Create Using data to reveal the bigger picture
    Play Video
    Leo Ryan Global head of Innovation & Partnerships
  • Beyond - Customer Success Story (Hollie Bedwell - Planner)
    Play Video
    Hollie Bedwell Planner
  • Mindshare - Customer Success Story (Thomas Hirschmann - Digital Insights Director)
    Play Video
    Thomas Hirschmann Digital Insights Director
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Additional Brandwatch Information & Resources

Read Brandwatch Reviews, Testimonials & Customer References from 152 real Brandwatch customers.

Browse Brandwatch Case Studies, Customer Success Stories, & Customer References from 189 businesses that use Brandwatch.

Watch Brandwatch Customer Videos to learn why 8 businesses chose Brandwatch.

FeaturedCustomers has 2,058,813+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.