Social Customer Engagement Software Companies

Find the best Social Customer Engagement Software companies for your business. Compare case studies, success stories, & testimonials from the top Social Customer Engagement Software vendors.

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Browse 2,152 reviews, 1,860 case studies & customer success stories, and 259 customer videos of the best Social Customer Engagement Software for your business needs

  • Overall Reference Rating 4.7

    Zendesk

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    Social Customer Engagement Software

    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural …

  • Overall Reference Rating 4.7

    Crowdly

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    Social Customer Engagement Software

    Crowdly is the leading Advocate Marketing Platform that connects great brands to their own existing advocates at scale, to power key marketing objectives with authentic word-of-mouth. Only Crowdly is able …

  • Overall Reference Rating 4.7

    Hootsuite

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    Social Customer Engagement Software

    Hootsuite is the most widely used social media management platform, trusted by more than 18 million people and employees at 80% of the Fortune 1000. Hootsuite's unparalleled expertise, customer insights …

  • Overall Reference Rating 4.8

    Sprinklr

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    Social Customer Engagement Software

    Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ …

  • Overall Reference Rating 4.7

    Sprout Social

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    Social Customer Engagement Software

    Sprout Social is a social media management tool created to help businesses grow their social media presence. The web application integrates with multiple social networks where consumers are engaging with …

  • Overall Reference Rating 4.7

    SparkCentral

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    Social Customer Engagement Software

    Sparkcentral (formerly TwitSpark) is an easy-to-use platform that allows teams within larger enterprises to efficiently followup on customer service and engagement over Twitter and Facebook. Bringing social CRM to the …

  • Overall Reference Rating 4.7

    Brandwatch

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    Social Customer Engagement Software

    Brandwatch is the world’s leading social intelligence company. Brandwatch Analytics and Vizia products fuel smarter decision making around the world. The Brandwatch Analytics platform gathers millions of online conversations every …

  • Overall Reference Rating 4.7

    Verint Systems

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    Social Customer Engagement Software

    Verint® (NASDAQ: VRNT) is a global leader in Actionable Intelligence® solutions. Actionable Intelligence is a necessity in a dynamic world of massive information growth because it empowers organizations with crucial …

  • Overall Reference Rating 4.7

    Airship

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    Social Customer Engagement Software

    Mobile app customers are 3x more valuable than non-app customers on average. Airship, the mobile app experience company, enables brands to capture that value. The Airship platform provides an end-to-end …

  • Overall Reference Rating 4.7

    eGain

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    Social Customer Engagement Software

    eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web and contact centers help clients deliver connected customer journeys in a …

  • Overall Reference Rating 4.8

    CoSchedule

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    Social Customer Engagement Software

    CoSchedule is an ever-evolving content marketing swiss army knife that helps you plan blog, social media, and other content on one drag-and-drop editorial calendar, communicate super efficiently with your team …

  • Overall Reference Rating 4.8
    Social Customer Engagement Software

    Zoho Analytics (previously Zoho Reports) is a self-service BI and data analytics software that lets you create visually appealing data visualizations and insightful dashboards in minutes.

  • Overall Reference Rating 4.7
    Social Customer Engagement Software

    Votigo is a leading social media marketing & promotions company with a SaaS platform and full-service solutions. Founded in 2006, Votigo's technology platform allows brands, agencies, and enterprises to acquire, …

  • Overall Reference Rating 4.7
    Social Customer Engagement Software

    Base.ai is an AI-powered customer-led growth (CLG) platform that helps B2B organizations manage customer relationships, drive engagement, and generate revenue from their existing customer base. By analyzing each customer/user's individual …

  • Overall Reference Rating 4.8
    Social Customer Engagement Software

    Spitche Brand Ambassadors Software helps you identify and reward your ambassadors. Turning your marketing efforts into data-driven strategies built on the consumers’ needs and interests. Spitche produces software and apps …