"It was crucial that our chatbot provided value to customers beyond a transactional relationship, ensuring that initial interactions aimed to provide information and guidance. We also needed all this context to be shared appropriately with the sellers in our nearest physical store to close the sale. The Botmaker platform allowed us to develop our strategy 100% and achieve amazing results."
"This technology allows us to bring them solutions that provide autonomy to interact 24x7 with a virtual assistant through WhatsApp."
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