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“We were looking for a system like Google search that lets employees access important company information quickly and efficiently. Of course, Google knows nothing about what governing documents we use for various company-specific operations. We needed something bespoke that could contain info on everything from what software we use and where to find SAP approval links, to where to find current production data and drill reports.”
“Boost.ai’s user-friendly software makes it easy to analyze conversation data and use it to make the chatbot more functional.”
Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service and collaborate with team members to resolve customer issues. The company's products include Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat, and Freshmarketer. Founded in October 2010, Freshworks Inc., is backed by Accel, Tiger Global Management, CapitalG and Sequoia Capital India. Freshworks' headquarters are located in San Bruno, Calif., with global offices in India, UK, Australia and Germany. The company's cloud-based suite is widely used by over 150,000 businesses around the world including the NHS, Honda, Rightmove, Hugo Boss, Citizens Advice, Toshiba and Cisco.
Twixor helps brands to deliver end-to-end customer fulfillment across marketing, transaction, support operations, and augment customer experience across all customer journeys. Twixor’s AI-enabled conversational Digital Assistant offers a dynamic cloud-based Customer Experience platform. Their platform is equipped with an omnichannel journey builder, dynamic rich cards, an NLP-powered Digital Assistant, campaign manager, and comprehensive features to make the customer conversation more engaging and reap maximum business benefits
Workativ Assistant is a leading FREE no-code Conversational platform with Generative AI capabilities for companies of all sizes to build co-pilot or chatbots with task or workflow automation in less than 60 mins. Modern IT & HR teams use Workativ Assistant to transform and automate workplace support using Virtual Agent and HR Chatbot that autonomously resolves employee issues and service requests via MS Teams or Slack in seconds without the need to contact IT Support and HR teams.
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