202 Bloomreach Testimonials

"Bloomreach is so much more than just a tool. With ongoing support, workshops, and roadmapping, it’s a collaborative partnership. Bloomreach has helped us understand our customers and interpret our data faster, and now we can get campaign analysis and customer insights with just a few clicks, which previously would have taken hours to do. It’s been game-changing."

"With the relaunch of our digital platforms, we at VGH have taken an important step towards future viability. The project not only gave us a modern, user-friendly and high-performance portal, but also significantly strengthened our ability to interact with customers digitally."

"We used to see our SMS channel barely break even prior to adopting Bloomreach Engagement. We’ve completely changed the way we do SMS campaigns with Bloomreach and it’s become an important part of our omnichannel strategy. Bloomreach Engagement lets us see how all of our channels are working together to offer the best possible customer experience."

"One of the key reasons for choosing BloomReach Experience is that you're already API-centric."

"We were up, running and seeing results within three weeks. Our email campaign conversion rate has grown from 1.65% to 8.79%. We’ve started campaigns with personalized content throughout and triggered by customer behavior."

"Being able to get our foot in the door and getting on the path to being headless is probably what we’re most proud of. We’re happy right now because we feel like we’ve truly had a win [with Bloomreach Discovery]. That definitely is not always the case when getting into a large technical project with another company. This has been a true success."

"When you operate multiple brands across multiple markets, the ability to streamline a process through one product really does make our lives easier. Gone are the days where we had to create each campaign from scratch! As a result, our team is happier and more efficient."

"Our reengagement journey used to speak broadly to customers, without taking their unique needs into account. Now we can personalize them, reaching every single person on the right channel with the right message. It’s completely revamped our reengagement journey, and we’re excited to continue testing and improving this campaign."

“We are thrilled to help this dynamic company to handle its transactions in all 44 countries it’s active in, with just one commerce platform.”

"Partnering with Bloomreach has been a game-changer for us. We have already accomplished so much, but we know we’re only just scratching the surface. The potential is huge, and we’re thrilled to expand into areas like next best action decisioning, digital personalization, and predictive modeling. It is a very exciting time for us."

"Personalization is at the heart of what we do, and Bloomreach is a great tool to help achieve that. The personalized emails, segmentation, and flexible data entry points have allowed us to gain deeper insights into each customer’s mindset."

"It’s super important to show the right products to the customer at the right time and in the place they’re looking for them."

"After seeing how quickly and how well BloomReach Experience could be integrated with our adjacent technology, both IT and marketing are certain: BloomReach is the way forward."

"As a business, we have developed an excellent reputation for providing outstanding service in the branch. We wanted to replicate this online, too. That’s why we’ve invested in improving our online presence and digital service offering with Bloomreach, Vue Storefront, BigCommerce, and Brave Bison."

"Bloomreach offers great technology and a team of experienced experts, who advise us every day. We cooperate closely with the team and feel they do their best to help us use the platform to its maximum potential."