167 Bloomreach Testimonials

"Bloomreach is the perfect blend of art and commerce. It enables us to set rules to influence machine learning to drive key trends and metrics like margin, Average Order Value, and conversion rate."

"We have observed a positive impact on customer retention. The convenience of receiving reservation confirmations and reminders directly through WhatsApp is great for our customers as we can meet them on a channel that they are already on."

“Working together with Responsive and Bloomreach made it very easy for us to get everything migrated into Bloomreach Engagement."

”We were really trying to find a way forward and go to something more data-driven.”

"We wanted to create a better digital experience for our customers to closely match the top-tier in-person experience we’re known for, and we couldn’t have achieved the numbers that we did in the first six months without a powerful solution like Bloomreach."

"Hippo had the APIs we were looking for, somebody to help us, and it was open source so it was easy to integrate and tweak the way we wanted to."

"We're really pleased with the flexibility the BloomReach platform provides us."

"It’s been really exciting being able to try totally different things. Bloomreach lets us try new concepts and launch more innovative automated journeys, and the success we’ve seen makes a real impact across multiple brands."

"Contextual personalization has allowed us to show the best possible personalized subscription banner to every individual customer. This leads them to having a better experience with our brand, which aligns with why we adopted Bloomreach Engagement."

"AutoSegments were exactly the kind of ‘nextgen’ tool that let us take our tons of customer data and translate it into useful, actionable insights to get a leg up on our competition."

“Before meeting Bloomreach, marketers had to copy and paste content four times every time there was an update. Now they make an update to one content document and can immediately publish across all sites.”

"Bloomreach has truly been a partner to us every step of the way. The technical knowledge and insight given to us by the Bloomreach team has been top notch. We really had the feeling that Bloomreach wanted this project to be as successful as we did here at N Brown. When all parties are geared up with the same goal in mind, this often leads to positive outcomes."

"BloomReach's focus on reliability and open technologies like Java and Apache really helped make our decision."

"We’ve absolutely seen the value of Bloomreach. Onboarding and using new tools can feel like a burden, so it’s nice to hear from my team that it’s one of their favorite tools to use and the power it brings. It gives us the insights we need to read parts of our business. It’s just easy — it’s probably been one of my best decisions since I’ve been here."

"We have been incredibly impressed with the support received and speed at which we have seen significant results. We are very excited about the numerous projects we have in the pipeline to develop our functionalities and customer experience further."