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"We do loyalty because we think it’s right. We’re really encouraged by everybody who makes that choice to purchase an organic product, so why not recognize and reward that good choice they’ve made? Bloomreach and Antavo have been instrumental in allowing us to tailor our loyalty efforts for each customer’s …
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"Partnering with Bloomreach has been a game-changer for us. We have already accomplished so much, but we know we’re only just scratching the surface. The potential is huge, and we’re thrilled to expand into areas like next best action decisioning, digital personalization, and predictive modeling. It is a very exciting …
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"Our goal was to achieve customer centricity with our data and our technology, and to offer our customers the best possible experience. Bloomreach and Voxwise have allowed us to do that."
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“Before meeting Bloomreach, marketers had to copy and paste content four times every time there was an update. Now they make an update to one content document and can immediately publish across all sites.”
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"BloomSearch helps our customers find the unique and specific items they are looking for and makes their shopping experience more relevant. Without question, it has a place in our marketing mix."
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"Migrating from our previous CRM system to Bloomreach was a significant undertaking, but the support from both Voxwise and Bloomreach made all the difference. Their collaborative approach, flexibility, and commitment — especially given the tight timeframe and shifting requirements — helped ensure a smooth and successful transition. It was a …
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“The integration process with Bloomreach and Shopify was incredibly straightforward. The Shopify plugin was practically plug-and-play, taking only a couple of days. Even with the added complexity of switching web agencies at the time, getting the Bloomreach cookie installed on our site was seamless.”
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"We are delivering an exceptional end-to-end customer experience and providing rich and engaging content that elevates the value we provide and builds loyalty with our customers. The Knowledge Center is a go-to resource that goes beyond the sharing of knowledge and empowers customers to put the skills and the resources …
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"Working with the people at BloomReach is a great experience. I am very satisfied with the way the CMS works and delighted about the enthusiastic reactions of our editors."
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"We want to adapt to the future."
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"We have made big steps towards our goal of becoming a market-leading omnichannel retailer."
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"In order to use Bloomreach, you don’t need to be technical. You can easily create a segment, a report, or a dashboard to understand further insight. You can easily create a campaign or tweak a campaign within a number of minutes. What this means is that as a business, we …
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"The heart of our overall digital transformation is a Digital Factory. A cutting edge way of upgrading and modernizing our customers’ experiences, all while bringing the complete galaxy of Sonepar brands into a full omnichannel operating model. This, augmented by CRM capabilities, will propose a consistent and seamless experience to …
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"We’ve learned what the customer is actually doing. The analytics and the data that we are getting from our e-commerce platform have opened our eyes to a lot of things."
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"AutoSegments were exactly the kind of ‘nextgen’ tool that let us take our tons of customer data and translate it into useful, actionable insights to get a leg up on our competition."