202 Bloomreach Testimonials

"BloomReach's focus on reliability and open technologies like Java and Apache really helped make our decision."

"This is a BloomReach kind of problem – they can help us. I didn’t have to overthink it, because I know that it works."

"We don’t yet know exactly what we need in the next two to three years but with Bloomreach’s flexible CMS we can keep all our options open for the future."

“In order to meet the expectations of younger people, we need to be digital. People need to be happy with their digital experience and receive relevant offers.”

"Personalization is at the heart of what we do, and Bloomreach is a great tool to help achieve that. The personalized emails, segmentation, and flexible data entry points have allowed us to gain deeper insights into each customer’s mindset."

“Bloomreach provides a scalable and intuitive platform that perfectly meets our current needs and supports our future growth ambitions. My positive past experience working with Bloomreach made it an easy choice.”

"Bloomreach gives us the ability to create personalized scenarios that reach customers with the most relevant promotions at precisely the right time. This targeted approach has not only boosted our conversion rates but also significantly enhanced the overall customer experience."

“Collaborating with Bloomreach marks a significant step forward in our mission to provide world-class betting and gaming experiences. Their comprehensive, omnichannel solution will allow us to engage with our players in real time across various platforms, and their innovative approach enables our teams to work more efficiently and effectively.”

"When you change your CRM system, you have to rethink everything. We had to rethink all of our data and start fresh. That was a catalyst to getting much cleaner data. Bloomreach Engagement has a really good API interface. That allowed us to integrate our historic data and our real-time events very easily."

"We wanted to start working in a much more data-driven way with our customer communications and marketing. Once we started looking for a platform that could help with this, we found that Bloomreach could cover our needs. It is a very versatile platform that is providing us with a lot of opportunities."

"Our goal was to offer a robust search engine that delivers our customers refined and more precise results, allowing her to shop more efficiently."

"Bloomreach Engagement has enabled us to fully leverage our customer data for personalizing messages, targeting, segmentations, reporting, predictive modeling, and automating our campaigns. This has contributed to significant improvements in our key player metrics."

"At DFS, we are synonymous with sofa shopping, but we also cater to bedroom, dining and other home categories. It’s therefore essential that we accurately personalize our communications so we only talk to our customers about the specific furniture they’re shopping for. Furthermore, we know that a visit to a DFS showroom is an essential part of the consideration journey. Bloomreach Engagement, coupled with third-party data enrichment and visualization tools, has enabled us to do all of this in a scalable and easily manageable way."

"Higher loyalty is one of the key factors of e-commerce development. It’s much cheaper and more profitable to retain clients than to keep attracting new ones all the time."

"After an easy implementation with Bloomreach, we’ve been able to really focus our loyalty and retention efforts and revamp our loyalty program. Now we can offer loyalty benefits based on each customer’s interests, and we’ve seen really great results."