186 Bloomreach Testimonials

"Looking from a technical viewpoint on different systems, we came pretty quickly to BloomReach and still after two years we can say that this is the perfect choice."

"BloomSearch helps our customers find the unique and specific items they are looking for and makes their shopping experience more relevant. Without question, it has a place in our marketing mix."

"We implemented Bloomreach over a year ago and the platform has been amazing. It enables us to understand our customers better, and we’ve been able to launch four new direct marketing channels, stitching together connected customer journeys because we can see all the touchpoints in one place."

“We are always looking for ways to improve our customer experience and be more efficient with our development resources. The web optimization and A/B Testing which Bloomreach provides has allowed us to not only increase our enquiries but also test whether functionality is worth rolling out permanently. We are really looking forward to what we can do next.”

“One of the key differentiators between BloomReach and others is the AI - the more listening it does over time, the more it improves.”

"We knew that our customer journeys needed to be fueled by relevant customer data, which is why we chose Bloomreach Engagement. It has all the tools we need to glean valuable insights into our audience and employ them in meaningful ways."

"The heart of our overall digital transformation is a Digital Factory. A cutting edge way of upgrading and modernizing our customers’ experiences, all while bringing the complete galaxy of Sonepar brands into a full omnichannel operating model. This, augmented by CRM capabilities, will propose a consistent and seamless experience to our customers, whether they come to us through a computer, a smartphone, or in a physical branch."

”BloomReach understood our business, understood the complexity of products that we sell. It made it easy for us to decide."

”Customers also recognize the evolution of the web, and are quick to take their business elsewhere in search of a more meaningful shopping experience.”

"Higher loyalty is one of the key factors of e-commerce development. It’s much cheaper and more profitable to retain clients than to keep attracting new ones all the time."

"While partnering with Bloomreach and Voxwise, we experienced a transformative journey in personalizing the customer experience. Through their innovative solutions, we have been able to elevate our weekly campaigns to new heights, leading to growth in our conversion rate. Together with Voxwise’s expertise in intelligent personalization, Bloomreach Engagement has enabled us to deliver tailored experiences that resonate with our customers on a deeper level."

"The combination of Bloomreach and Shopify has enabled us to do more than ‘traditional’ marketing. With real-time customer and product data coming together, we’ve unlocked so many possibilities in how we help brands personalize for the Asian markets."

“Basically, anything you need to exist is at Canadian Tire. We are one of few retailers that can say that."

"AutoSegments were exactly the kind of ‘nextgen’ tool that let us take our tons of customer data and translate it into useful, actionable insights to get a leg up on our competition."

“We were ready to take the next steps in our business and Bloomreach provided us the perfect opportunity to do that. Our customers have always had a great experience with Interflora Denmark and now it’s even better with Bloomreach Engagement.”