167 Bloomreach Testimonials

“We were ready to take the next steps in our business and Bloomreach provided us the perfect opportunity to do that. Our customers have always had a great experience with Interflora Denmark and now it’s even better with Bloomreach Engagement.”

"When you change your CRM system, you have to rethink everything. We had to rethink all of our data and start fresh. That was a catalyst to getting much cleaner data. Bloomreach Engagement has a really good API interface. That allowed us to integrate our historic data and our real-time events very easily."

“Consumers describe the products in which they are interested in a myriad of ways. By helping them discover our most relevant products when they search, Bloomreach improves the visibility of our brands and gives us incremental selling opportunities.”

"Retailers stand to improve by making their content more discoverable. BloomReach helps them reach this goal because its big data marketing application is completely different from other approaches that are out there."

"Bloomreach understands our customers’ intent in a way that we are just not easily able to do technologically. The data helps us align customers with the products that they want and helps us stay relevant."

"It's a really great tool because we are able to put it in the hands of all of our merchandisers to identify things we don't need and things that are important."

“We are always looking for ways to improve our customer experience and be more efficient with our development resources. The web optimization and A/B Testing which Bloomreach provides has allowed us to not only increase our enquiries but also test whether functionality is worth rolling out permanently. We are really looking forward to what we can do next.”

"We wanted to scale up our digital marketing efforts and build a more complete picture of our customers. When we found Bloomreach Engagement, we knew it would be a high-powered solution from a value-driven company."

"We’ve learned what the customer is actually doing. The analytics and the data that we are getting from our e-commerce platform have opened our eyes to a lot of things."

"We have made big steps towards our goal of becoming a market-leading omnichannel retailer."

"Since 2020, we have changed our approach in communicating with our clients. Due to the fact that the Wojas brand has a wide range of customers, we wanted to adapt our website and promotion of individual product groups to their individual preferences as much as possible. Thanks to Bloomreach and Vecton, we now offer customers individually tailored products, and the customer experience on our website is similar to that which customers value in our physical stores."

"Overall, we saw 29% increase in searches to 2.4 million."

"AutoSegments were exactly the kind of ‘nextgen’ tool that let us take our tons of customer data and translate it into useful, actionable insights to get a leg up on our competition."

"With the integration of Bloomreach Engagement, we have achieved something remarkable — the ability to connect actual offline sales to online browsing behavior, and then subsequently feed this valuable data back into Google Ads. This allows us to paint a more precise picture of our online-to-offline conversions."

"Bloomreach was able to take our lookalike audiences to the next level with valuable insights and great results, helping us reach the campaign goals we were looking for."