186 Bloomreach Testimonials

"Overall, we saw 29% increase in searches to 2.4 million."

"The combination of Bloomreach and HyperFinity has totally transformed our marketing and loyalty strategy. HyperFinity’s decision intelligence platform generates powerful customer insights and segmentation that we can immediately take action through Bloomreach Engagement’s capabilities."

“Basically, anything you need to exist is at Canadian Tire. We are one of few retailers that can say that."

"The biggest value in my eyes was that we didn’t need any specific help from our development team. We were able to drill down on the survey answers and really find out what users in certain groups were satisfied with and what they weren’t satisfied with. That really helped us to know what areas we should work to improve."

"Retailers stand to improve by making their content more discoverable. BloomReach helps them reach this goal because its big data marketing application is completely different from other approaches that are out there."

"Bloomreach understands our customers’ intent in a way that we are just not easily able to do technologically. The data helps us align customers with the products that they want and helps us stay relevant."

"It's a really great tool because we are able to put it in the hands of all of our merchandisers to identify things we don't need and things that are important."

"Player engagement is our primary goal, and Bloomreach gives us the ability to personalize the customer experience in real time, which makes all the difference. With the platform’s granular marketing capabilities, we can incentivize audiences that are interacting in the moment to continue engaging, creating the ideal customer journey."

"The advanced features of Bloomreach have proven extremely valuable. It allowed us to build a comprehensive view of clients and prospects, gain deeper insights, and create better customer segments. We can now personalize client interactions throughout the sales funnel and across all our channels, which has been huge for us."

"We’ve always been impressed by the integration between our customer data and our ability to segment and target through various channels and tools. No other tool was able to match Bloomreach."

"Contextual personalization has allowed us to show the best possible personalized subscription banner to every individual customer. This leads them to having a better experience with our brand, which aligns with why we adopted Bloomreach Engagement."

"Content is key to our success, and that’s why Bloomreach Experience is so important to our strategy. Bloomreach Experience enables us to remain competitive in SEO rankings at that crucial step in the customer journey.”

"It’s super important to show the right products to the customer at the right time and in the place they’re looking for them."

"From the beginning, Bloomreach Engagement helped us better streamline our processes and keep unnecessary labor to a minimum. It also allowed our marketing and merchandising departments to work free of any bottlenecks that may have disrupted campaigns in the past."

"When we first demoed Bloomreach Engagement, our tech team, data team, and our marketing team were all really excited by the platform’s capabilities. It was very clear to us how easy the platform is to use and how we could leverage its features to achieve the goals of all of our stakeholders."