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"Thanks to this solution, we have significantly reduced the load on our customer service office in terms of the number of email and telephone inquiries regarding product availability dates. At the same time, our customers received clear communication informing them about the possibility of purchasing their dream KitchenAid products."
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"Bloomreach continues to impress me with all its ecommerce targeting opportunities. We have all the tools we need to gain valuable insights into customer preferences and leverage them to create smarter segments, better recommendations, and more personalized campaigns."
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"Our clear view of who our customers are and our ability to build out triggered automations has had a major impact on our business. It allows us to make data-driven decisions quickly and deliver a personalized customer experience that will drive brand loyalty. The future of this partnership with Bloomreach …
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“Working together with Responsive and Bloomreach made it very easy for us to get everything migrated into Bloomreach Engagement."
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"Bloomreach has significantly transformed our approach to product discovery. Our team can now leverage a combination of AI and merchandising intuition to create engaging experiences for our customers."
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"We wanted to start working in a much more data-driven way with our customer communications and marketing. Once we started looking for a platform that could help with this, we found that Bloomreach could cover our needs. It is a very versatile platform that is providing us with a lot …
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"We work with a lot of different partners to expand our user base and attract new interest. Using Bloomreach Engagement allowed us to connect with users and guide them through the processes associated with this campaign. Bloomreach Engagement helped make this campaign happen."
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"BloomReach helps consumers discover the products they want to buy on our websites."
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“Consumers describe the products in which they are interested in a myriad of ways. By helping them discover our most relevant products when they search, Bloomreach improves the visibility of our brands and gives us incremental selling opportunities.”
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“Bloomreach Organic Search makes it easier for our consumers to discover these products in a lot of different ways – for example, ‘brown media cabinet,’ ‘walnut media cabinet,’ ‘mahogany media cabinet,’ or ‘espresso media cabinet.’ As a result, it gave our content more exposure.”
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“Bloomreach allows us to expand our reach in a scalable way – a way that we weren’t able to easily do ourselves.”
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"Thanks to Bloomreach, we now have a lot better tracking of how our emails behave. We are sending a lot fewer emails, but with the higher engagement rate, we are increasing our sales."
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"We send all of our subscriber member communications through Bloomreach. And once we launched dynamic blocks, we saw a huge increase in the share of member credits redeemed. It was a big initiative with great results."
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"With Affinity, we can go from campaign idea to launch in under 15 minutes. That speed makes a real difference in our competitive market, where every minute our campaigns wait is a big deal. Now, I don’t have to wait around — I can plug a campaign concept into Affinity …
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"We need her to find exactly what she wants in the time that she is engaging on our site, so we looked again at mobile and how we could continue to enhance that discovery experience."