186 Bloomreach Testimonials

"Bloomreach Engagement has enabled us to fully leverage our customer data for personalizing messages, targeting, segmentations, reporting, predictive modeling, and automating our campaigns. This has contributed to significant improvements in our key player metrics."

"We have the ability now to look at the people coming into our parks, and we can deliver the right message for them, at the right time."

“Collaborating with Bloomreach marks a significant step forward in our mission to provide world-class betting and gaming experiences. Their comprehensive, omnichannel solution will allow us to engage with our players in real time across various platforms, and their innovative approach enables our teams to work more efficiently and effectively.”

"Bloomreach Engagement is incredibly stable. We’ve never had any glitches. I’ve had providers during my career where on average two times per month we would have a major crisis — it was a big issue. That never happens with Bloomreach."

“The hardest part was actually getting the two teams — the ones managing e-shop and retail stores — to work together.”

"With Affinity, we can go from campaign idea to launch in under 15 minutes. That speed makes a real difference in our competitive market, where every minute our campaigns wait is a big deal. Now, I don’t have to wait around — I can plug a campaign concept into Affinity and just go, which saves a ton of valuable time."

"We really have a close, direct, personal contact to BloomReach which helps to better understand our needs."

"We’ve always been impressed by the integration between our customer data and our ability to segment and target through various channels and tools. No other tool was able to match Bloomreach."

“Before meeting Bloomreach, marketers had to copy and paste content four times every time there was an update. Now they make an update to one content document and can immediately publish across all sites.”

"We have made big steps towards our goal of becoming a market-leading omnichannel retailer."

"In order to use Bloomreach, you don’t need to be technical. You can easily create a segment, a report, or a dashboard to understand further insight. You can easily create a campaign or tweak a campaign within a number of minutes. What this means is that as a business, we can be both planned and importantly, we can be reactive to make sure that we capitalize on any unexpected opportunities that may arise as part of our day-to-day working life."

"With the integration of Bloomreach Engagement, we have achieved something remarkable — the ability to connect actual offline sales to online browsing behavior, and then subsequently feed this valuable data back into Google Ads. This allows us to paint a more precise picture of our online-to-offline conversions."

"When you change your CRM system, you have to rethink everything. We had to rethink all of our data and start fresh. That was a catalyst to getting much cleaner data. Bloomreach Engagement has a really good API interface. That allowed us to integrate our historic data and our real-time events very easily."

"BloomReach gives me all the data I need to make a good decision."

"We knew that our customer journeys needed to be fueled by relevant customer data, which is why we chose Bloomreach Engagement. It has all the tools we need to glean valuable insights into our audience and employ them in meaningful ways."