167 Bloomreach Testimonials

"Bloomreach is the perfect blend of art and commerce. It enables us to set rules to influence machine learning to drive key trends and metrics like margin, Average Order Value, and conversion rate."

"A lot of customers said 'Thank you for fixing search!' I think it's really important that you can still tie it back to that customer experience."

"We saw a continuous increase in sessions, visitors, search requests and conversions."

"At Randstad, tech and marketing work together. Bloomreach is the bridge - giving us the opportunity to look at how our customers behave and respond effectively.”

"When we look at the number of keywords that have driven orders for us, BloomReach has created more opportunities in just two years than paid search has in more than eight years."

"When we first demoed Bloomreach Engagement, our tech team, data team, and our marketing team were all really excited by the platform’s capabilities. It was very clear to us how easy the platform is to use and how we could leverage its features to achieve the goals of all of our stakeholders."

"Bloomreach has been an invaluable tool for our CRM program at Whisker. Whether it’s mapping out our customer journeys, A/B testing campaigns, collecting product reviews, or running on-site experiments to further optimize conversion rates, Bloomreach has proved to be a powerful platform and a great partnership for our brand."

"After the acquisition, we found that eve had a really good and strong marketing database. The goal with eve was to get it up and running as quickly as possible. Bloomreach and Voxwise delivered that in three weeks. It was stressless and easy."

"Using Bloomreach Engagement and Bloomreach Content, our team can build out the personalized experiences we know will differentiate us to customers and drive results — not only on the app, but across email, SMS, and push."

"Bloomreach Engagement has enabled us to fully leverage our customer data for personalizing messages, targeting, segmentations, reporting, predictive modeling, and automating our campaigns. This has contributed to significant improvements in our key player metrics."

"The ROI from SMS was huge, making it an extremely cost-effective marketing channel. SMS had a significant positive impact on our conversion rate compared to email alone."

"It’s super important to show the right products to the customer at the right time and in the place they’re looking for them."

"Bloomreach never stops innovating and ensuring that we are getting the best solution in the market. We were already seeing success with Bloomreach’s product recommendations, but we are really happy with the upscaled real-time recommendations from Bloomreach. It is faster, more accurate, and we are able to offer more personalized recommendations to all of our customers — including our first-time visitors."

"It is important for us to use our customer data in a meaningful way. That’s a huge focus for us. Bloomreach Engagement helps us to increase our customer lifetime value and use our data to deliver personalized experiences across various channels."

"The heart of our overall digital transformation is a Digital Factory. A cutting edge way of upgrading and modernizing our customers’ experiences, all while bringing the complete galaxy of Sonepar brands into a full omnichannel operating model. This, augmented by CRM capabilities, will propose a consistent and seamless experience to our customers, whether they come to us through a computer, a smartphone, or in a physical branch."