167 Bloomreach Testimonials

"Bloomreach is the perfect blend of art and commerce. It enables us to set rules to influence machine learning to drive key trends and metrics like margin, Average Order Value, and conversion rate."

"A lot of customers said 'Thank you for fixing search!' I think it's really important that you can still tie it back to that customer experience."

"We saw a continuous increase in sessions, visitors, search requests and conversions."

"Our goal was to achieve customer centricity with our data and our technology, and to offer our customers the best possible experience. Bloomreach and Voxwise have allowed us to do that."

"We’ve absolutely seen the value of Bloomreach. Onboarding and using new tools can feel like a burden, so it’s nice to hear from my team that it’s one of their favorite tools to use and the power it brings. It gives us the insights we need to read parts of our business. It’s just easy — it’s probably been one of my best decisions since I’ve been here."

"The ROI from SMS was huge, making it an extremely cost-effective marketing channel. SMS had a significant positive impact on our conversion rate compared to email alone."

"We have made big steps towards our goal of becoming a market-leading omnichannel retailer."

"Gaining deeper insights into the factors driving our custom loyalty was vital for our marketing strategy. With Bloomreach, we can get the insights we need and use them to fuel campaigns that make a real impact."

"You can really take a different approach with your customers when you have all of your customer data in one place. We really like that approach. We didn’t need that many personnel resources from our side to get started with weblayers. You don’t really need any back-end implementation or integration. You can run weblayers in two or three weeks."

"When we look at the number of keywords that have driven orders for us, BloomReach has created more opportunities in just two years than paid search has in more than eight years."

"As a business, we have developed an excellent reputation for providing outstanding service in the branch. We wanted to replicate this online, too. That’s why we’ve invested in improving our online presence and digital service offering with Bloomreach, Vue Storefront, BigCommerce, and Brave Bison."

"Since 2020, we have changed our approach in communicating with our clients. Due to the fact that the Wojas brand has a wide range of customers, we wanted to adapt our website and promotion of individual product groups to their individual preferences as much as possible. Thanks to Bloomreach and Vecton, we now offer customers individually tailored products, and the customer experience on our website is similar to that which customers value in our physical stores."

“A clear and full view of performance delivered via our marketing spend is more important than ever, and this integration will play a key role in decisioning around how we allocate our media spend. As always, Bloomreach has been a responsive and trusted partner in helping us get more out of our marketing budget.”

"Bloomreach was very supportive of our business goal of expanding into new markets. Using Facebook Ad Audiences to create lookalike audiences really allowed us to optimize our spend on Facebook and get the most out of our time and efforts."

"BloomSearch helps our customers find the unique and specific items they are looking for and makes their shopping experience more relevant. Without question, it has a place in our marketing mix."