186 Bloomreach Testimonials

"With Affinity, we can go from campaign idea to launch in under 15 minutes. That speed makes a real difference in our competitive market, where every minute our campaigns wait is a big deal. Now, I don’t have to wait around — I can plug a campaign concept into Affinity and just go, which saves a ton of valuable time."

"We’ve always been impressed by the integration between our customer data and our ability to segment and target through various channels and tools. No other tool was able to match Bloomreach."

"BloomReach's focus on reliability and open technologies like Java and Apache really helped make our decision."

"When you change your CRM system, you have to rethink everything. We had to rethink all of our data and start fresh. That was a catalyst to getting much cleaner data. Bloomreach Engagement has a really good API interface. That allowed us to integrate our historic data and our real-time events very easily."

"Thanks to this solution, we have significantly reduced the load on our customer service office in terms of the number of email and telephone inquiries regarding product availability dates. At the same time, our customers received clear communication informing them about the possibility of purchasing their dream KitchenAid products."

"Bloomreach and SQLI have allowed us to innovate our digital presence and invest fully in our brand. We have been able to connect with more customers and make an investment in our future that will allow us to scale to meet their needs."

"We're looking forward to working with Bloomreach to further enhance our relationships with customers whilst growing the business."

“We're thrilled to implement Bloomreach solutions across the entire Boohoo portfolio, helping to create customer journeys that are not only personalized and consistent, but also relevant to the real-time behavior of Boohoo customers around the world.”

"Being a fun and easy product to work with is important, otherwise you are going to lose your business users too quickly."

“Choosing Bloomreach was an easy decision. Their comprehensive and user-friendly platform will enable us to build stronger connections with our customers and drive growth.”

“Having higher quality data allows you to communicate in a better way with your customers. The ultimate goal is to use the data we have collected to offer our customers the best possible experience.”

“The reports you’re able to build in Bloomreach are a lot more custom, based on what you’re looking for. The capabilities are truly endless. There’s always a solution for anything you’re trying to accomplish.”

"We needed a tool that could not only achieve according to our plans but could create success going into the future."

“It no longer matters which device you visit the site with. The layout of the new site works completely in all cases. The needs of the visitors lead, allowing them to find their way intuitively."

"Our catalog is 30,000+ and there’s always room to improve on site search. That’s the number one thing we can do to benefit the customer journey and to improve conversion."