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"Content is key to our success, and that’s why Bloomreach Experience is so important to our strategy. Bloomreach Experience enables us to remain competitive in SEO rankings at that crucial step in the customer journey.”
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“Before meeting Bloomreach, marketers had to copy and paste content four times every time there was an update. Now they make an update to one content document and can immediately publish across all sites.”
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"Bloomreach Engagement is incredibly stable. We’ve never had any glitches. I’ve had providers during my career where on average two times per month we would have a major crisis — it was a big issue. That never happens with Bloomreach."
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"We were ready to go live with Conversions API in one hour. As always, the Bloomreach team made sure we understood the future impact on our data and reporting. We’re looking forward to finding new use cases and increasing the ROI of our Facebook Ad budget."
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"We selected Bloomreach after a rigorous review process. Bloomreach have enabled us to truly stitch together online and offline behaviour via their Customer Data Platform (CDP). Now that we have access to their Single Customer View, we’re able to use Bloomreach’s orchestration platform to execute personalized campaigns across all channels."
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"Bloomreach has transformed the way we see customers and their interactions across channels. It helps us understand customer journeys between our stores and website, and use that data to create personalized campaigns. It’s really broadened our efforts as an omnichannel business."
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"We really have a close, direct, personal contact to BloomReach which helps to better understand our needs."
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"AutoSegments were exactly the kind of ‘nextgen’ tool that let us take our tons of customer data and translate it into useful, actionable insights to get a leg up on our competition."
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"We have observed a positive impact on customer retention. The convenience of receiving reservation confirmations and reminders directly through WhatsApp is great for our customers as we can meet them on a channel that they are already on."
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“In order to meet the expectations of younger people, we need to be digital. People need to be happy with their digital experience and receive relevant offers.”
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“Bloomreach provides a scalable and intuitive platform that perfectly meets our current needs and supports our future growth ambitions. My positive past experience working with Bloomreach made it an easy choice.”
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"Bloomreach Engagement has enabled us to fully leverage our customer data for personalizing messages, targeting, segmentations, reporting, predictive modeling, and automating our campaigns. This has contributed to significant improvements in our key player metrics."
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“Having higher quality data allows you to communicate in a better way with your customers. The ultimate goal is to use the data we have collected to offer our customers the best possible experience.”
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"With Bloomreach, managing diverse channels like email, SMS, and in-app messages is seamless. We can orchestrate personalized customer journeys that drive real engagement."
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"When we look at the number of keywords that have driven orders for us, BloomReach has created more opportunities in just two years than paid search has in more than eight years."