"The heart of our overall digital transformation is a Digital Factory. A cutting edge way of upgrading and modernizing our customers’ experiences, all while bringing the complete galaxy of Sonepar brands into a full omnichannel operating model. This, augmented by CRM capabilities, will propose a consistent and seamless experience to …

"Bloomreach Engagement is incredibly stable. We’ve never had any glitches. I’ve had providers during my career where on average two times per month we would have a major crisis — it was a big issue. That never happens with Bloomreach."

"With Bloomreach, we can really understand the customer journey from start to finish. There’s no guesswork that goes into our campaigns — we can make data-driven decisions about what we are sending and how we are sending it to our customers."

"We saw a huge impact. brSM is a huge value add to the overall shopping experience."

"Bloomreach offers great technology and a team of experienced experts, who advise us every day. We cooperate closely with the team and feel they do their best to help us use the platform to its maximum potential."

"We are always looking to drive launch awareness, recruit new customers, and support our D2C site through our CRM capabilities and the campaign has definitely been a great success for Benefit. With the dashboard and analytics we have access to, as well as the reports and segmentations we can create, …

"We knew that our customer journeys needed to be fueled by relevant customer data, which is why we chose Bloomreach Engagement. It has all the tools we need to glean valuable insights into our audience and employ them in meaningful ways."

"It is important for us to use our customer data in a meaningful way. That’s a huge focus for us. Bloomreach Engagement helps us to increase our customer lifetime value and use our data to deliver personalized experiences across various channels."

"We rely on the Bloomreach algorithm to really drive the majority of our search results."

"Our reengagement journey used to speak broadly to customers, without taking their unique needs into account. Now we can personalize them, reaching every single person on the right channel with the right message. It’s completely revamped our reengagement journey, and we’re excited to continue testing and improving this campaign."

“We are always looking for ways to improve our customer experience and be more efficient with our development resources. The web optimization and A/B Testing which Bloomreach provides has allowed us to not only increase our enquiries but also test whether functionality is worth rolling out permanently. We are really …

"We're looking forward to working with Bloomreach to further enhance our relationships with customers whilst growing the business."

“We're thrilled to implement Bloomreach solutions across the entire Boohoo portfolio, helping to create customer journeys that are not only personalized and consistent, but also relevant to the real-time behavior of Boohoo customers around the world.”

"It’s been really exciting being able to try totally different things. Bloomreach lets us try new concepts and launch more innovative automated journeys, and the success we’ve seen makes a real impact across multiple brands."

"After the acquisition, we found that eve had a really good and strong marketing database. The goal with eve was to get it up and running as quickly as possible. Bloomreach and Voxwise delivered that in three weeks. It was stressless and easy."