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"We love the new site - it's fast and responsive. But we're most proud of what you don't see: the amazing Bloomreach Experience backend, and the increased efficiency and security it's brought us."
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"Our catalog is 30,000+ and there’s always room to improve on site search. That’s the number one thing we can do to benefit the customer journey and to improve conversion."
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"BloomReach solves the fundamental scalability problem of being found. And as a result, it has become a core part of our marketing mix."
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"We do loyalty because we think it’s right. We’re really encouraged by everybody who makes that choice to purchase an organic product, so why not recognize and reward that good choice they’ve made? Bloomreach and Antavo have been instrumental in allowing us to tailor our loyalty efforts for each customer’s …
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"Relevance and personalization were major pain points for us. With Loomi AI at the core of Bloomreach Discovery, we gained the ability to quickly optimize site search experiences without the technical bottlenecks, allowing us to surface the right products to the right customers effortlessly."
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"Bloomreach offers great technology and a team of experienced experts, who advise us every day. We cooperate closely with the team and feel they do their best to help us use the platform to its maximum potential."
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"We are always looking to drive launch awareness, recruit new customers, and support our D2C site through our CRM capabilities and the campaign has definitely been a great success for Benefit. With the dashboard and analytics we have access to, as well as the reports and segmentations we can create, …
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"We wanted to start working in a much more data-driven way with our customer communications and marketing. Once we started looking for a platform that could help with this, we found that Bloomreach could cover our needs. It is a very versatile platform that is providing us with a lot …
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"At DFS, we are synonymous with sofa shopping, but we also cater to bedroom, dining and other home categories. It’s therefore essential that we accurately personalize our communications so we only talk to our customers about the specific furniture they’re shopping for. Furthermore, we know that a visit to a …
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“The hardest part was actually getting the two teams — the ones managing e-shop and retail stores — to work together.”
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"When you operate multiple brands across multiple markets, the ability to streamline a process through one product really does make our lives easier. Gone are the days where we had to create each campaign from scratch! As a result, our team is happier and more efficient."
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"Content is key to our success, and that’s why Bloomreach Experience is so important to our strategy. Bloomreach Experience enables us to remain competitive in SEO rankings at that crucial step in the customer journey.”
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"We are absolutely delighted to have partnered with Bloomreach – both Arriva UK Bus and Bloomreach’s values aligned, and both have the customer at the heart of everything we do. The team at Bloomreach delivered every step of the way which has enabled us as a business to drive positive …
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"Player engagement is our primary goal, and Bloomreach gives us the ability to personalize the customer experience in real time, which makes all the difference. With the platform’s granular marketing capabilities, we can incentivize audiences that are interacting in the moment to continue engaging, creating the ideal customer journey."
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"We were ready to go live with Conversions API in one hour. As always, the Bloomreach team made sure we understood the future impact on our data and reporting. We’re looking forward to finding new use cases and increasing the ROI of our Facebook Ad budget."