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"As a business, we have developed an excellent reputation for providing outstanding service in the branch. We wanted to replicate this online, too. That’s why we’ve invested in improving our online presence and digital service offering with Bloomreach, Vue Storefront, BigCommerce, and Brave Bison."
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"I know that the team evaluated several technology partners and, ultimately, made the decision to partner with BloomReach based on the strength of their natural language processing engine."
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"We were up, running and seeing results within three weeks. Our email campaign conversion rate has grown from 1.65% to 8.79%. We’ve started campaigns with personalized content throughout and triggered by customer behavior."
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"We have the ability now to look at the people coming into our parks, and we can deliver the right message for them, at the right time."
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"We implemented Bloomreach over a year ago and the platform has been amazing. It enables us to understand our customers better, and we’ve been able to launch four new direct marketing channels, stitching together connected customer journeys because we can see all the touchpoints in one place."
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"A lot of customers said 'Thank you for fixing search!' I think it's really important that you can still tie it back to that customer experience."
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"Content is key to our success, and that’s why Bloomreach Experience is so important to our strategy. Bloomreach Experience enables us to remain competitive in SEO rankings at that crucial step in the customer journey.”
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"We are absolutely delighted to have partnered with Bloomreach – both Arriva UK Bus and Bloomreach’s values aligned, and both have the customer at the heart of everything we do. The team at Bloomreach delivered every step of the way which has enabled us as a business to drive positive …
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“It became really apparent that we needed to look for a partner that would allow for customizable tracking in the future to future-proof ourselves."
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"I've been so impressed by the consent integration with Bloomreach. We can use the tool to collect consent from customers, and then, everything is completely integrated into our communications with them."
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"From the beginning, Bloomreach Engagement helped us better streamline our processes and keep unnecessary labor to a minimum. It also allowed our marketing and merchandising departments to work free of any bottlenecks that may have disrupted campaigns in the past."
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"We really have a close, direct, personal contact to BloomReach which helps to better understand our needs."
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"BloomReach's focus on reliability and open technologies like Java and Apache really helped make our decision."
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"BloomReach helps us get found in long tail searches, which are very focused. These visitors have converted at much higher rates once they reach our site."
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“The implementation didn’t take a lot of engineering resources, and you don’t have to set time aside every day to maintain it. I look at the reports regularly and evaluate new tests to run. If I don’t have to work on BloomReach Organic Search in a particular week, things still …