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"Bloomreach has been an invaluable tool for our CRM program at Whisker. Whether it’s mapping out our customer journeys, A/B testing campaigns, collecting product reviews, or running on-site experiments to further optimize conversion rates, Bloomreach has proved to be a powerful platform and a great partnership for our brand."
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"We are delivering an exceptional end-to-end customer experience and providing rich and engaging content that elevates the value we provide and builds loyalty with our customers. The Knowledge Center is a go-to resource that goes beyond the sharing of knowledge and empowers customers to put the skills and the resources …
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"Content is key to our success, and that’s why Bloomreach Experience is so important to our strategy. Bloomreach Experience enables us to remain competitive in SEO rankings at that crucial step in the customer journey.”
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"What we love about working with BloomReach is that we have a whole team of experts at our disposal."
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"Having Loomi AI create the campaigns for us is great because it’s an AI tool that can find the right people and build the segments better than a human would have."
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“The reports you’re able to build in Bloomreach are a lot more custom, based on what you’re looking for. The capabilities are truly endless. There’s always a solution for anything you’re trying to accomplish.”
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"We were ready to go live with Conversions API in one hour. As always, the Bloomreach team made sure we understood the future impact on our data and reporting. We’re looking forward to finding new use cases and increasing the ROI of our Facebook Ad budget."
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"We selected Bloomreach after a rigorous review process. Bloomreach have enabled us to truly stitch together online and offline behaviour via their Customer Data Platform (CDP). Now that we have access to their Single Customer View, we’re able to use Bloomreach’s orchestration platform to execute personalized campaigns across all channels."
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"Bloomreach has transformed the way we see customers and their interactions across channels. It helps us understand customer journeys between our stores and website, and use that data to create personalized campaigns. It’s really broadened our efforts as an omnichannel business."
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"The ROI from SMS was huge, making it an extremely cost-effective marketing channel. SMS had a significant positive impact on our conversion rate compared to email alone."
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"Bloomreach continues to impress me with all its ecommerce targeting opportunities. We have all the tools we need to gain valuable insights into customer preferences and leverage them to create smarter segments, better recommendations, and more personalized campaigns."
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"With Affinity, we can go from campaign idea to launch in under 15 minutes. That speed makes a real difference in our competitive market, where every minute our campaigns wait is a big deal. Now, I don’t have to wait around — I can plug a campaign concept into Affinity …
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"The next logical step for us was Bloomreach Engagement after outgrowing our previous marketing automation platform. It has the perfect combination of ease of use and complexity. It has truly enabled us to deliver personalized experiences at scale. This is just the beginning of a very long and successful partnership …
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"If simply using the right technology partner like Bloomreach can have such immediate and incredible effects, I wonder what more we can achieve by using some of the more advanced features they have to offer. I think the sky’s the limit."
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"Bloomreach offers enough tools and services to be that one consistent ‘brain’ behind the website operation. Bloomreach can help the customer journey be flawless across the entire web experience."