"We have observed a positive impact on customer retention. The convenience of receiving reservation confirmations and reminders directly through WhatsApp is great for our customers as we can meet them on a channel that they are already on."

“Choosing Bloomreach was an easy decision. Their comprehensive and user-friendly platform will enable us to build stronger connections with our customers and drive growth.”

"This is a BloomReach kind of problem – they can help us. I didn’t have to overthink it, because I know that it works."

"We were in a search for a proper email marketing platform and Bloomreach Engagement was something that wound up being even better for us. We needed something that would allow us to put our communications into all of our different languages and allow us to segment customers by their behavior, …

“Not in small part thanks to Bloomreach Academy that helped us get up and running.”

"By consolidating data into a single-customer view, we can offer customers experiences they wouldn’t have otherwise — better recommendations, more relevant campaigns, and a loyalty program that increases satisfaction and lifetime value."

"Bloomreach is the perfect blend of art and commerce. It enables us to set rules to influence machine learning to drive key trends and metrics like margin, Average Order Value, and conversion rate."

"A/B testing has been paramount in helping us understand our customer behavior within categories and has gone on to shape our visual merchandising strategy and approach to product presentation when we launch new collections."

"Bloomreach Engagement has enabled us to fully leverage our customer data for personalizing messages, targeting, segmentations, reporting, predictive modeling, and automating our campaigns. This has contributed to significant improvements in our key player metrics."

“I no longer need to do any manual exports, which has been a lifesaver. With Bloomreach, I can now do it with a click of a button.”

"BloomReach Personalization provides us with very quick analysis - right there, right in front of me, and very easy to use."

“It no longer matters which device you visit the site with. The layout of the new site works completely in all cases. The needs of the visitors lead, allowing them to find their way intuitively."

"Bloomreach Engagement fits seamlessly into our current business processes. Both our design and marketing teams are fluent in how to use the platform, so getting an email out is just a matter of plug and play for us. We don’t have to do a lot of the heavy lifting that …

“We reviewed many CDPs, CRMs, ESPs, and Marketing Clouds but we went with Bloomreach’s CDXP because it’s a single platform which is built from the ground up.”

“Collaborating with Bloomreach marks a significant step forward in our mission to provide world-class betting and gaming experiences. Their comprehensive, omnichannel solution will allow us to engage with our players in real time across various platforms, and their innovative approach enables our teams to work more efficiently and effectively.”