186 Bloomreach Testimonials

"Bloomreach has made customer data more accessible to our entire team, enabling MandM to deliver relevant, timely messaging across varying touchpoints. It’s woven all our marketing efforts together, giving us a unified place to build recommendations and segmentations that multiple teams can use to create personalized customer journeys."

“We reviewed many CDPs, CRMs, ESPs, and Marketing Clouds but we went with Bloomreach’s CDXP because it’s a single platform which is built from the ground up.”

"Retailers stand to improve by making their content more discoverable. BloomReach helps them reach this goal because its big data marketing application is completely different from other approaches that are out there."

"BloomSearch helps our customers find the unique and specific items they are looking for and makes their shopping experience more relevant. Without question, it has a place in our marketing mix."

"Bloomreach is the perfect blend of art and commerce. It enables us to set rules to influence machine learning to drive key trends and metrics like margin, Average Order Value, and conversion rate."

"A/B testing has been paramount in helping us understand our customer behavior within categories and has gone on to shape our visual merchandising strategy and approach to product presentation when we launch new collections."

"AutoSegments were exactly the kind of ‘nextgen’ tool that let us take our tons of customer data and translate it into useful, actionable insights to get a leg up on our competition."

“Basically, anything you need to exist is at Canadian Tire. We are one of few retailers that can say that."

"We knew that our customer journeys needed to be fueled by relevant customer data, which is why we chose Bloomreach Engagement. It has all the tools we need to glean valuable insights into our audience and employ them in meaningful ways."

"The combination of Bloomreach and HyperFinity has totally transformed our marketing and loyalty strategy. HyperFinity’s decision intelligence platform generates powerful customer insights and segmentation that we can immediately take action through Bloomreach Engagement’s capabilities."

“We wanted a scalable CMS that would grow with us and expand the reach of our content."

"BloomReach gives me all the data I need to make a good decision."

"It’s been really exciting being able to try totally different things. Bloomreach lets us try new concepts and launch more innovative automated journeys, and the success we’ve seen makes a real impact across multiple brands."

"At DFS, we are synonymous with sofa shopping, but we also cater to bedroom, dining and other home categories. It’s therefore essential that we accurately personalize our communications so we only talk to our customers about the specific furniture they’re shopping for. Furthermore, we know that a visit to a DFS showroom is an essential part of the consideration journey. Bloomreach Engagement, coupled with third-party data enrichment and visualization tools, has enabled us to do all of this in a scalable and easily manageable way."

"We implemented Bloomreach over a year ago and the platform has been amazing. It enables us to understand our customers better, and we’ve been able to launch four new direct marketing channels, stitching together connected customer journeys because we can see all the touchpoints in one place."