"We want to cater to a lot of different styles and doing that is a lot harder than it sounds. You know, you obviously want to personalize, you want to find that complementary product that people will get excited about. That way, for every customer, Living Spaces is the perfect …

"Thanks to this solution, we have significantly reduced the load on our customer service office in terms of the number of email and telephone inquiries regarding product availability dates. At the same time, our customers received clear communication informing them about the possibility of purchasing their dream KitchenAid products."

"Gaining deeper insights into the factors driving our custom loyalty was vital for our marketing strategy. With Bloomreach, we can get the insights we need and use them to fuel campaigns that make a real impact."

"Bloomreach gives us the ability to create personalized scenarios that reach customers with the most relevant promotions at precisely the right time. This targeted approach has not only boosted our conversion rates but also significantly enhanced the overall customer experience."

"BloomReach helps us get found in long tail searches, which are very focused. These visitors have converted at much higher rates once they reach our site."

“The implementation didn’t take a lot of engineering resources, and you don’t have to set time aside every day to maintain it. I look at the reports regularly and evaluate new tests to run. If I don’t have to work on BloomReach Organic Search in a particular week, things still …

"Our reengagement journey used to speak broadly to customers, without taking their unique needs into account. Now we can personalize them, reaching every single person on the right channel with the right message. It’s completely revamped our reengagement journey, and we’re excited to continue testing and improving this campaign."

"It’s super important to show the right products to the customer at the right time and in the place they’re looking for them."

"The biggest value in my eyes was that we didn’t need any specific help from our development team. We were able to drill down on the survey answers and really find out what users in certain groups were satisfied with and what they weren’t satisfied with. That really helped us …

"Bloomreach allows us to create any user journey we can think of. We can seamlessly personalize, test, and optimize, and our Shopify data is fully integrated via an easy-to-setup, out-of-the-box integration. It’s the perfect platform for a mid-sized business with big dreams."

"We send all of our subscriber member communications through Bloomreach. And once we launched dynamic blocks, we saw a huge increase in the share of member credits redeemed. It was a big initiative with great results."

"Our experience with Clarity has been both exciting and enlightening. Not only has the tool opened up my perspective on agentic commerce, but it’s also giving us impactful new ways to engage with our customers."

"With Loomi AI surfacing customer insights in real time, we can now reach the right customer at the right moment — and measure exactly what drives results."

"I know that the team evaluated several technology partners and, ultimately, made the decision to partner with BloomReach based on the strength of their natural language processing engine."

"Hippo had the APIs we were looking for, somebody to help us, and it was open source so it was easy to integrate and tweak the way we wanted to."