"We selected Bloomreach after a rigorous review process. Bloomreach have enabled us to truly stitch together online and offline behaviour via their Customer Data Platform (CDP). Now that we have access to their Single Customer View, we’re able to use Bloomreach’s orchestration platform to execute personalized campaigns across all channels."
"Working with the people at BloomReach is a great experience. I am very satisfied with the way the CMS works and delighted about the enthusiastic reactions of our editors."
"We’ve absolutely seen the value of Bloomreach. Onboarding and using new tools can feel like a burden, so it’s nice to hear from my team that it’s one of their favorite tools to use and the power it brings. It gives us the insights we need to read parts of our business. It’s just easy — it’s probably been one of my best decisions since I’ve been here."
"The next logical step for us was Bloomreach Engagement after outgrowing our previous marketing automation platform. It has the perfect combination of ease of use and complexity. It has truly enabled us to deliver personalized experiences at scale. This is just the beginning of a very long and successful partnership with Bloomreach and Pricewise that we are very much looking forward to."
"Our catalog is 30,000+ and there’s always room to improve on site search. That’s the number one thing we can do to benefit the customer journey and to improve conversion."
“Basically, anything you need to exist is at Canadian Tire. We are one of few retailers that can say that."
"When we look at the number of keywords that have driven orders for us, BloomReach has created more opportunities in just two years than paid search has in more than eight years."
"BloomReach solves the fundamental scalability problem of being found. And as a result, it has become a core part of our marketing mix."
"Our goal was to achieve customer centricity with our data and our technology, and to offer our customers the best possible experience. Bloomreach and Voxwise have allowed us to do that."
"You can really take a different approach with your customers when you have all of your customer data in one place. We really like that approach. We didn’t need that many personnel resources from our side to get started with weblayers. You don’t really need any back-end implementation or integration. You can run weblayers in two or three weeks."
"The biggest value in my eyes was that we didn’t need any specific help from our development team. We were able to drill down on the survey answers and really find out what users in certain groups were satisfied with and what they weren’t satisfied with. That really helped us to know what areas we should work to improve."
"We're looking forward to working with Bloomreach to further enhance our relationships with customers whilst growing the business."
“We're thrilled to implement Bloomreach solutions across the entire Boohoo portfolio, helping to create customer journeys that are not only personalized and consistent, but also relevant to the real-time behavior of Boohoo customers around the world.”
"We work with a lot of different partners to expand our user base and attract new interest. Using Bloomreach Engagement allowed us to connect with users and guide them through the processes associated with this campaign. Bloomreach Engagement helped make this campaign happen."
"The ROI from SMS was huge, making it an extremely cost-effective marketing channel. SMS had a significant positive impact on our conversion rate compared to email alone."