"We were in a search for a proper email marketing platform and Bloomreach Engagement was something that wound up being even better for us. We needed something that would allow us to put our communications into all of our different languages and allow us to segment customers by their behavior, …

"The biggest value in my eyes was that we didn’t need any specific help from our development team. We were able to drill down on the survey answers and really find out what users in certain groups were satisfied with and what they weren’t satisfied with. That really helped us …

"Bloomreach has transformed the way we see customers and their interactions across channels. It helps us understand customer journeys between our stores and website, and use that data to create personalized campaigns. It’s really broadened our efforts as an omnichannel business."

"Unisport’s purpose is to make football dreams come true. Bloomreach has helped Unisport understand our database even better and most importantly, serve our customers. Before, we already had a lot of data — now we aggregate all data to better understand our customers’ journey. By creating personalized content in a …

"Bloomreach empowers us to supercharge customer engagement instantly, making every interaction impactful. Their tools drive us closer to achieving flawless communication, delivering the perfect message to the right customer at precisely the right moment. It’s a game-changing advantage that helps us build lasting relationships with our audience."

"We have observed a positive impact on customer retention. The convenience of receiving reservation confirmations and reminders directly through WhatsApp is great for our customers as we can meet them on a channel that they are already on."

"Our goal was to achieve customer centricity with our data and our technology, and to offer our customers the best possible experience. Bloomreach and Voxwise have allowed us to do that."

"When you operate multiple brands across multiple markets, the ability to streamline a process through one product really does make our lives easier. Gone are the days where we had to create each campaign from scratch! As a result, our team is happier and more efficient."

"We love the new site - it's fast and responsive. But we're most proud of what you don't see: the amazing Bloomreach Experience backend, and the increased efficiency and security it's brought us."

"With Loomi AI surfacing customer insights in real time, we can now reach the right customer at the right moment — and measure exactly what drives results."

"Our reengagement journey used to speak broadly to customers, without taking their unique needs into account. Now we can personalize them, reaching every single person on the right channel with the right message. It’s completely revamped our reengagement journey, and we’re excited to continue testing and improving this campaign."

"Bloomreach Engagement allows us to obtain a 360-degree view of our customers. As it is a customer-centric tool, we can easily collect and store customers’ information (GDPR-proof of course!). This allows us to personalize our marketing campaigns and apply more targeted marketing in an easy manner. Thanks to Bloomreach, we …

"We needed a tool that could not only achieve according to our plans but could create success going into the future."

"BloomSearch helps our customers find the unique and specific items they are looking for and makes their shopping experience more relevant. Without question, it has a place in our marketing mix."

"Our goal was to offer a robust search engine that delivers our customers refined and more precise results, allowing her to shop more efficiently."