167 Bloomreach Testimonials

"From the moment that a user lands, they are delivered a relevant experience, plus they can find what they want fast; and discovery is just simple and cool."

"With Bloomreach, we can really understand the customer journey from start to finish. There’s no guesswork that goes into our campaigns — we can make data-driven decisions about what we are sending and how we are sending it to our customers."

"One of the reasons we chose Bloomreach Engagement is the flexibility and the amount of custom use cases that were available to us. We’re able to much better segment and target new and active customers, and we’ve seen much better results with email metrics."

“In order to meet the expectations of younger people, we need to be digital. People need to be happy with their digital experience and receive relevant offers.”

"When you operate multiple brands across multiple markets, the ability to streamline a process through one product really does make our lives easier. Gone are the days where we had to create each campaign from scratch! As a result, our team is happier and more efficient."

"BloomReach gives me all the data I need to make a good decision."

"We’ve learned what the customer is actually doing. The analytics and the data that we are getting from our e-commerce platform have opened our eyes to a lot of things."

"Bloomreach is so much more than just a tool. With ongoing support, workshops, and roadmapping, it’s a collaborative partnership. Bloomreach has helped us understand our customers and interpret our data faster, and now we can get campaign analysis and customer insights with just a few clicks, which previously would have taken hours to do. It’s been game-changing."

"With our increased brand presence on social media, our new site will reinforce our role as an expert in integrated payments in the digital world."

"We work with a lot of different partners to expand our user base and attract new interest. Using Bloomreach Engagement allowed us to connect with users and guide them through the processes associated with this campaign. Bloomreach Engagement helped make this campaign happen."

"The advanced features of Bloomreach have proven extremely valuable. It allowed us to build a comprehensive view of clients and prospects, gain deeper insights, and create better customer segments. We can now personalize client interactions throughout the sales funnel and across all our channels, which has been huge for us."

"Bloomreach Engagement is so easy to work with, even from an integration point of view. We’ve integrated a number of data sources into the platform with no issues at all. IT teams are sometimes afraid to do this, but with the way the platform is set up with the API, it’s so straightforward to do that it hasn’t caused any concern."

“We reviewed many CDPs, CRMs, ESPs, and Marketing Clouds but we went with Bloomreach’s CDXP because it’s a single platform which is built from the ground up.”

"The biggest value in my eyes was that we didn’t need any specific help from our development team. We were able to drill down on the survey answers and really find out what users in certain groups were satisfied with and what they weren’t satisfied with. That really helped us to know what areas we should work to improve."

"We have made big steps towards our goal of becoming a market-leading omnichannel retailer."