202 Bloomreach Testimonials

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  • “We're thrilled to implement Bloomreach solutions across the entire Boohoo portfolio, helping to create customer journeys that are not only personalized and consistent, but also relevant to the real-time behavior of Boohoo customers around the world.”

  • “We are always looking for ways to improve our customer experience and be more efficient with our development resources. The web optimization and A/B Testing which Bloomreach provides has allowed us to not only increase our enquiries but also test whether functionality is worth rolling out permanently. We are really …

  • "When you operate multiple brands across multiple markets, the ability to streamline a process through one product really does make our lives easier. Gone are the days where we had to create each campaign from scratch! As a result, our team is happier and more efficient."

  • "We wanted to create a better digital experience for our customers to closely match the top-tier in-person experience we’re known for, and we couldn’t have achieved the numbers that we did in the first six months without a powerful solution like Bloomreach."

  • "Our reengagement journey used to speak broadly to customers, without taking their unique needs into account. Now we can personalize them, reaching every single person on the right channel with the right message. It’s completely revamped our reengagement journey, and we’re excited to continue testing and improving this campaign."

  • "Bloomreach is so much more than just a tool. With ongoing support, workshops, and roadmapping, it’s a collaborative partnership. Bloomreach has helped us understand our customers and interpret our data faster, and now we can get campaign analysis and customer insights with just a few clicks, which previously would have …

  • "With our increased brand presence on social media, our new site will reinforce our role as an expert in integrated payments in the digital world."

  • "The combination of Bloomreach and Shopify has enabled us to do more than ‘traditional’ marketing. With real-time customer and product data coming together, we’ve unlocked so many possibilities in how we help brands personalize for the Asian markets."

  • "Contextual personalization has allowed us to show the best possible personalized subscription banner to every individual customer. This leads them to having a better experience with our brand, which aligns with why we adopted Bloomreach Engagement."

  • "BloomReach solves the fundamental scalability problem of being found. And as a result, it has become a core part of our marketing mix."

  • "After seeing how quickly and how well BloomReach Experience could be integrated with our adjacent technology, both IT and marketing are certain: BloomReach is the way forward."

  • "We were up, running and seeing results within three weeks. Our email campaign conversion rate has grown from 1.65% to 8.79%. We’ve started campaigns with personalized content throughout and triggered by customer behavior."

  • "We saw a huge impact. brSM is a huge value add to the overall shopping experience."

  • "We're looking forward to working with Bloomreach to further enhance our relationships with customers whilst growing the business."

  • "Our goal was to offer a robust search engine that delivers our customers refined and more precise results, allowing her to shop more efficiently."