"The ROI from SMS was huge, making it an extremely cost-effective marketing channel. SMS had a significant positive impact on our conversion rate compared to email alone."

"We are absolutely delighted to have partnered with Bloomreach – both Arriva UK Bus and Bloomreach’s values aligned, and both have the customer at the heart of everything we do. The team at Bloomreach delivered every step of the way which has enabled us as a business to drive positive …

"We are delivering an exceptional end-to-end customer experience and providing rich and engaging content that elevates the value we provide and builds loyalty with our customers. The Knowledge Center is a go-to resource that goes beyond the sharing of knowledge and empowers customers to put the skills and the resources …

"Bloomreach was able to take our lookalike audiences to the next level with valuable insights and great results, helping us reach the campaign goals we were looking for."

"Bloomreach gives us the ability to create personalized scenarios that reach customers with the most relevant promotions at precisely the right time. This targeted approach has not only boosted our conversion rates but also significantly enhanced the overall customer experience."

"Our goal was to offer a robust search engine that delivers our customers refined and more precise results, allowing her to shop more efficiently."

"It is important for us to use our customer data in a meaningful way. That’s a huge focus for us. Bloomreach Engagement helps us to increase our customer lifetime value and use our data to deliver personalized experiences across various channels."

“One of the key differentiators between BloomReach and others is the AI - the more listening it does over time, the more it improves.”

"We're looking forward to working with Bloomreach to further enhance our relationships with customers whilst growing the business."

“We're thrilled to implement Bloomreach solutions across the entire Boohoo portfolio, helping to create customer journeys that are not only personalized and consistent, but also relevant to the real-time behavior of Boohoo customers around the world.”

"There’s a huge opportunity to drive major growth through an omnichannel change program underpinned by Bloomreach and BigCommerce."

“A clear and full view of performance delivered via our marketing spend is more important than ever, and this integration will play a key role in decisioning around how we allocate our media spend. As always, Bloomreach has been a responsive and trusted partner in helping us get more out …

“The hardest part was actually getting the two teams — the ones managing e-shop and retail stores — to work together.”

"With Bloomreach, we can activate our data and orchestrate the shopping experience that our audience deserves. It gives us the omnichannel capabilities we need to make sure our customers get a personalized message and automates the campaign-building process to make real personalization possible."

"Bloomreach offers enough tools and services to be that one consistent ‘brain’ behind the website operation. Bloomreach can help the customer journey be flawless across the entire web experience."