186 Bloomreach Testimonials

"We need her to find exactly what she wants in the time that she is engaging on our site, so we looked again at mobile and how we could continue to enhance that discovery experience."

"Migrating from our previous CRM system to Bloomreach was a significant undertaking, but the support from both Voxwise and Bloomreach made all the difference. Their collaborative approach, flexibility, and commitment — especially given the tight timeframe and shifting requirements — helped ensure a smooth and successful transition. It was a real team effort, and we couldn’t have asked for better partners throughout the process."

"When you operate multiple brands across multiple markets, the ability to streamline a process through one product really does make our lives easier. Gone are the days where we had to create each campaign from scratch! As a result, our team is happier and more efficient."

"Hippo had the APIs we were looking for, somebody to help us, and it was open source so it was easy to integrate and tweak the way we wanted to."

"BloomReach Personalization provides us with very quick analysis - right there, right in front of me, and very easy to use."

"We really have a close, direct, personal contact to BloomReach which helps to better understand our needs."

"We're really pleased with the flexibility the BloomReach platform provides us."

"We implemented Bloomreach over a year ago and the platform has been amazing. It enables us to understand our customers better, and we’ve been able to launch four new direct marketing channels, stitching together connected customer journeys because we can see all the touchpoints in one place."

“Receiving a present is an experience. But giving one should be an experience too.”

"Thanks to this solution, we have significantly reduced the load on our customer service office in terms of the number of email and telephone inquiries regarding product availability dates. At the same time, our customers received clear communication informing them about the possibility of purchasing their dream KitchenAid products."

"We have been incredibly impressed with the support received and speed at which we have seen significant results. We are very excited about the numerous projects we have in the pipeline to develop our functionalities and customer experience further."

"Partnering with Bloomreach has been a game-changer for us. We have already accomplished so much, but we know we’re only just scratching the surface. The potential is huge, and we’re thrilled to expand into areas like next best action decisioning, digital personalization, and predictive modeling. It is a very exciting time for us."

"From the beginning, Bloomreach Engagement helped us better streamline our processes and keep unnecessary labor to a minimum. It also allowed our marketing and merchandising departments to work free of any bottlenecks that may have disrupted campaigns in the past."

"We love the new site - it's fast and responsive. But we're most proud of what you don't see: the amazing Bloomreach Experience backend, and the increased efficiency and security it's brought us."

“Choosing Bloomreach was an easy decision. Their comprehensive and user-friendly platform will enable us to build stronger connections with our customers and drive growth.”