167 Bloomreach Testimonials

"We are delivering an exceptional end-to-end customer experience and providing rich and engaging content that elevates the value we provide and builds loyalty with our customers. The Knowledge Center is a go-to resource that goes beyond the sharing of knowledge and empowers customers to put the skills and the resources of Global Industrial to work for them."

"BloomSearch allows businesses to pursue the long tail in a way that's turnkey and very easy to implement. Their solutions should have a place in every Internet marketer’s tool bag."

"We knew that our customer journeys needed to be fueled by relevant customer data, which is why we chose Bloomreach Engagement. It has all the tools we need to glean valuable insights into our audience and employ them in meaningful ways."

"We're really pleased with the flexibility the BloomReach platform provides us."

"I know that the team evaluated several technology partners and, ultimately, made the decision to partner with BloomReach based on the strength of their natural language processing engine."

"BloomReach helps us get found in long tail searches, which are very focused. These visitors have converted at much higher rates once they reach our site."

“The implementation didn’t take a lot of engineering resources, and you don’t have to set time aside every day to maintain it. I look at the reports regularly and evaluate new tests to run. If I don’t have to work on BloomReach Organic Search in a particular week, things still run smoothly.”

"Being able to get our foot in the door and getting on the path to being headless is probably what we’re most proud of. We’re happy right now because we feel like we’ve truly had a win [with Bloomreach Discovery]. That definitely is not always the case when getting into a large technical project with another company. This has been a true success."

"When you change your CRM system, you have to rethink everything. We had to rethink all of our data and start fresh. That was a catalyst to getting much cleaner data. Bloomreach Engagement has a really good API interface. That allowed us to integrate our historic data and our real-time events very easily."

"We saw a huge impact. brSM is a huge value add to the overall shopping experience."

"With Bloomreach, we can really understand the customer journey from start to finish. There’s no guesswork that goes into our campaigns — we can make data-driven decisions about what we are sending and how we are sending it to our customers."

"We’ve absolutely seen the value of Bloomreach. Onboarding and using new tools can feel like a burden, so it’s nice to hear from my team that it’s one of their favorite tools to use and the power it brings. It gives us the insights we need to read parts of our business. It’s just easy — it’s probably been one of my best decisions since I’ve been here."

"Retailers stand to improve by making their content more discoverable. BloomReach helps them reach this goal because its big data marketing application is completely different from other approaches that are out there."

"Bloomreach understands our customers’ intent in a way that we are just not easily able to do technologically. The data helps us align customers with the products that they want and helps us stay relevant."

"It's a really great tool because we are able to put it in the hands of all of our merchandisers to identify things we don't need and things that are important."