186 Bloomreach Testimonials

"We are always looking to drive launch awareness, recruit new customers, and support our D2C site through our CRM capabilities and the campaign has definitely been a great success for Benefit. With the dashboard and analytics we have access to, as well as the reports and segmentations we can create, Bloomreach has helped us see the products that are performing best so we can optimize accordingly. Because of that, we’ve seen all of our blush sales skyrocketing versus what we saw a few months prior."

"Bloomreach has truly been a partner to us every step of the way. The technical knowledge and insight given to us by the Bloomreach team has been top notch. We really had the feeling that Bloomreach wanted this project to be as successful as we did here at N Brown. When all parties are geared up with the same goal in mind, this often leads to positive outcomes."

"The next logical step for us was Bloomreach Engagement after outgrowing our previous marketing automation platform. It has the perfect combination of ease of use and complexity. It has truly enabled us to deliver personalized experiences at scale. This is just the beginning of a very long and successful partnership with Bloomreach and Pricewise that we are very much looking forward to."

"We’ve absolutely seen the value of Bloomreach. Onboarding and using new tools can feel like a burden, so it’s nice to hear from my team that it’s one of their favorite tools to use and the power it brings. It gives us the insights we need to read parts of our business. It’s just easy — it’s probably been one of my best decisions since I’ve been here."

“One of the key themes is that it’s simple to use. And at the same time, it’s very powerful.”

"We have been incredibly impressed with the support received and speed at which we have seen significant results. We are very excited about the numerous projects we have in the pipeline to develop our functionalities and customer experience further."

"Bloomreach Engagement is incredibly stable. We’ve never had any glitches. I’ve had providers during my career where on average two times per month we would have a major crisis — it was a big issue. That never happens with Bloomreach."

"Our catalog is 30,000+ and there’s always room to improve on site search. That’s the number one thing we can do to benefit the customer journey and to improve conversion."

"Using the Bloomreach Engagement platform is absolutely essential for us. We especially appreciate the speed and flexibility with which we can implement new ideas without putting a strain on our developers. But even the best platform would be nothing without skilled people. We’ve found a strong and reliable partner in Acomware. Their expertise and proactive approach allow us to fully leverage the platform’s potential and respond quickly to customer needs. This leads to an improved overall brand experience and supports revenue growth."

"Migrating from our previous CRM system to Bloomreach was a significant undertaking, but the support from both Voxwise and Bloomreach made all the difference. Their collaborative approach, flexibility, and commitment — especially given the tight timeframe and shifting requirements — helped ensure a smooth and successful transition. It was a real team effort, and we couldn’t have asked for better partners throughout the process."

“The integration process with Bloomreach and Shopify was incredibly straightforward. The Shopify plugin was practically plug-and-play, taking only a couple of days. Even with the added complexity of switching web agencies at the time, getting the Bloomreach cookie installed on our site was seamless.”

"It is important for us to use our customer data in a meaningful way. That’s a huge focus for us. Bloomreach Engagement helps us to increase our customer lifetime value and use our data to deliver personalized experiences across various channels."

“Bloomreach provides a scalable and intuitive platform that perfectly meets our current needs and supports our future growth ambitions. My positive past experience working with Bloomreach made it an easy choice.”

"After an easy implementation with Bloomreach, we’ve been able to really focus our loyalty and retention efforts and revamp our loyalty program. Now we can offer loyalty benefits based on each customer’s interests, and we’ve seen really great results."

"We used to see our SMS channel barely break even prior to adopting Bloomreach Engagement. We’ve completely changed the way we do SMS campaigns with Bloomreach and it’s become an important part of our omnichannel strategy. Bloomreach Engagement lets us see how all of our channels are working together to offer the best possible customer experience."