"One of the reasons we chose Bloomreach Engagement is the flexibility and the amount of custom use cases that were available to us. We’re able to much better segment and target new and active customers, and we’ve seen much better results with email metrics."

"Relevance and personalization were major pain points for us. With Loomi AI at the core of Bloomreach Discovery, we gained the ability to quickly optimize site search experiences without the technical bottlenecks, allowing us to surface the right products to the right customers effortlessly."

"It is important for us to use our customer data in a meaningful way. That’s a huge focus for us. Bloomreach Engagement helps us to increase our customer lifetime value and use our data to deliver personalized experiences across various channels."

"Bloomreach and SQLI have allowed us to innovate our digital presence and invest fully in our brand. We have been able to connect with more customers and make an investment in our future that will allow us to scale to meet their needs."

"We have observed a positive impact on customer retention. The convenience of receiving reservation confirmations and reminders directly through WhatsApp is great for our customers as we can meet them on a channel that they are already on."

"Bloomreach helps us maximize the potential of our customer data, enriching our campaigns and streamlining the process through automation. It’s perfect for our needs and future growth."

"As a business, we have developed an excellent reputation for providing outstanding service in the branch. We wanted to replicate this online, too. That’s why we’ve invested in improving our online presence and digital service offering with Bloomreach, Vue Storefront, BigCommerce, and Brave Bison."

"Working with the people at BloomReach is a great experience. I am very satisfied with the way the CMS works and delighted about the enthusiastic reactions of our editors."

"We want to adapt to the future."

"The heart of our overall digital transformation is a Digital Factory. A cutting edge way of upgrading and modernizing our customers’ experiences, all while bringing the complete galaxy of Sonepar brands into a full omnichannel operating model. This, augmented by CRM capabilities, will propose a consistent and seamless experience to …

"AutoSegments were exactly the kind of ‘nextgen’ tool that let us take our tons of customer data and translate it into useful, actionable insights to get a leg up on our competition."

"We made the decision to move to Bloomreach and we were up and running with the ability to send over one million emails to customers within seven days."

"Bloomreach Engagement allows us to obtain a 360-degree view of our customers. As it is a customer-centric tool, we can easily collect and store customers’ information (GDPR-proof of course!). This allows us to personalize our marketing campaigns and apply more targeted marketing in an easy manner. Thanks to Bloomreach, we …

"Bloomreach has made customer data more accessible to our entire team, enabling MandM to deliver relevant, timely messaging across varying touchpoints. It’s woven all our marketing efforts together, giving us a unified place to build recommendations and segmentations that multiple teams can use to create personalized customer journeys."

“Bloomreach provides a scalable and intuitive platform that perfectly meets our current needs and supports our future growth ambitions. My positive past experience working with Bloomreach made it an easy choice.”