"Bloomreach is an innovative platform that has empowered us to create exceptional on-site experiences. The platform’s ease of use, combined with robust capabilities like AI-powered personalization, improved search, and seamless integration, has significantly streamlined website optimization and ecommerce operations."

"With Bloomreach, we can really understand the customer journey from start to finish. There’s no guesswork that goes into our campaigns — we can make data-driven decisions about what we are sending and how we are sending it to our customers."

"We saw a continuous increase in sessions, visitors, search requests and conversions."

"We need her to find exactly what she wants in the time that she is engaging on our site, so we looked again at mobile and how we could continue to enhance that discovery experience."

“The hardest part was actually getting the two teams — the ones managing e-shop and retail stores — to work together.”

"BloomReach solves the fundamental scalability problem of being found. And as a result, it has become a core part of our marketing mix."

"Our experience with Bloomreach so far has been really positive. After moving from Salesforce, we found Bloomreach to be much more intuitive and flexible, giving us greater control over campaigns and customer journeys. The platform has allowed us to streamline our processes, reduce manual work, and deliver more personalized communications. …

”We definitely get the sense that we are tackling more bigger picture problems, like how do we drive product discovery and expose users to new categories, new products, new services.”

”We were really trying to find a way forward and go to something more data-driven.”

"The ROI from SMS was huge, making it an extremely cost-effective marketing channel. SMS had a significant positive impact on our conversion rate compared to email alone."

"With the integration of Bloomreach Engagement, we have achieved something remarkable — the ability to connect actual offline sales to online browsing behavior, and then subsequently feed this valuable data back into Google Ads. This allows us to paint a more precise picture of our online-to-offline conversions."

"We have observed a positive impact on customer retention. The convenience of receiving reservation confirmations and reminders directly through WhatsApp is great for our customers as we can meet them on a channel that they are already on."

"We wanted to start working in a much more data-driven way with our customer communications and marketing. Once we started looking for a platform that could help with this, we found that Bloomreach could cover our needs. It is a very versatile platform that is providing us with a lot …

"Bloomreach gives us the ability to create personalized scenarios that reach customers with the most relevant promotions at precisely the right time. This targeted approach has not only boosted our conversion rates but also significantly enhanced the overall customer experience."

“It no longer matters which device you visit the site with. The layout of the new site works completely in all cases. The needs of the visitors lead, allowing them to find their way intuitively."