186 Bloomreach Testimonials

“One of the key differentiators between BloomReach and others is the AI - the more listening it does over time, the more it improves.”

"Bloomreach and SQLI have allowed us to innovate our digital presence and invest fully in our brand. We have been able to connect with more customers and make an investment in our future that will allow us to scale to meet their needs."

"From the beginning, Bloomreach Engagement helped us better streamline our processes and keep unnecessary labor to a minimum. It also allowed our marketing and merchandising departments to work free of any bottlenecks that may have disrupted campaigns in the past."

"Higher loyalty is one of the key factors of e-commerce development. It’s much cheaper and more profitable to retain clients than to keep attracting new ones all the time."

"BloomReach helps us get found in long tail searches, which are very focused. These visitors have converted at much higher rates once they reach our site."

“The implementation didn’t take a lot of engineering resources, and you don’t have to set time aside every day to maintain it. I look at the reports regularly and evaluate new tests to run. If I don’t have to work on BloomReach Organic Search in a particular week, things still run smoothly.”

"As Fairphone continues to scale and grow, Bloomreach helps us to achieve milestones to create effective campaigns for our customers and at the same time manage our data in a sharper way."

"We wanted to scale up our digital marketing efforts and build a more complete picture of our customers. When we found Bloomreach Engagement, we knew it would be a high-powered solution from a value-driven company."

"Our goal was to achieve customer centricity with our data and our technology, and to offer our customers the best possible experience. Bloomreach and Voxwise have allowed us to do that."

"It is important for us to use our customer data in a meaningful way. That’s a huge focus for us. Bloomreach Engagement helps us to increase our customer lifetime value and use our data to deliver personalized experiences across various channels."

"We implemented Bloomreach over a year ago and the platform has been amazing. It enables us to understand our customers better, and we’ve been able to launch four new direct marketing channels, stitching together connected customer journeys because we can see all the touchpoints in one place."

"Being a fun and easy product to work with is important, otherwise you are going to lose your business users too quickly."

"We really let the Bloomreach algorithm take control and sort the page. We trust the rules set in place by the solution and that they are going to populate the most relevant products."

"It’s super important to show the right products to the customer at the right time and in the place they’re looking for them."

"When you change your CRM system, you have to rethink everything. We had to rethink all of our data and start fresh. That was a catalyst to getting much cleaner data. Bloomreach Engagement has a really good API interface. That allowed us to integrate our historic data and our real-time events very easily."