"We have been incredibly impressed with the support received and speed at which we have seen significant results. We are very excited about the numerous projects we have in the pipeline to develop our functionalities and customer experience further."

"We were in a search for a proper email marketing platform and Bloomreach Engagement was something that wound up being even better for us. We needed something that would allow us to put our communications into all of our different languages and allow us to segment customers by their behavior, …

"Since 2020, we have changed our approach in communicating with our clients. Due to the fact that the Wojas brand has a wide range of customers, we wanted to adapt our website and promotion of individual product groups to their individual preferences as much as possible. Thanks to Bloomreach and …

"Thanks to this solution, we have significantly reduced the load on our customer service office in terms of the number of email and telephone inquiries regarding product availability dates. At the same time, our customers received clear communication informing them about the possibility of purchasing their dream KitchenAid products."

"A marketing tool with enormous potential! After integrating with Bloomreach, we’ve taken our campaign personalization to a new level — and our customers love it."

"We send all of our subscriber member communications through Bloomreach. And once we launched dynamic blocks, we saw a huge increase in the share of member credits redeemed. It was a big initiative with great results."

"Bloomreach Engagement allows us to obtain a 360-degree view of our customers. As it is a customer-centric tool, we can easily collect and store customers’ information (GDPR-proof of course!). This allows us to personalize our marketing campaigns and apply more targeted marketing in an easy manner. Thanks to Bloomreach, we …

"I was really impressed with how Bloomreach revolutionized our email marketing strategy. Using an individualized campaign approach, we experienced a significant boost in our open, click, and conversion rates. It’s amazing to see how our digital interactions have transformed thanks to Loomi AI. They’ve truly helped us understand our customers …

"A lot of customers said 'Thank you for fixing search!' I think it's really important that you can still tie it back to that customer experience."

"One of the reasons we chose Bloomreach Engagement is the flexibility and the amount of custom use cases that were available to us. We’re able to much better segment and target new and active customers, and we’ve seen much better results with email metrics."

"Player engagement is our primary goal, and Bloomreach gives us the ability to personalize the customer experience in real time, which makes all the difference. With the platform’s granular marketing capabilities, we can incentivize audiences that are interacting in the moment to continue engaging, creating the ideal customer journey."

"Thanks to Bloomreach, we now have a lot better tracking of how our emails behave. We are sending a lot fewer emails, but with the higher engagement rate, we are increasing our sales."

"BloomReach's focus on reliability and open technologies like Java and Apache really helped make our decision."

"After an easy implementation with Bloomreach, we’ve been able to really focus our loyalty and retention efforts and revamp our loyalty program. Now we can offer loyalty benefits based on each customer’s interests, and we’ve seen really great results."

"By consolidating data into a single-customer view, we can offer customers experiences they wouldn’t have otherwise — better recommendations, more relevant campaigns, and a loyalty program that increases satisfaction and lifetime value."