"Personalization is at the heart of what we do, and Bloomreach is a great tool to help achieve that. The personalized emails, segmentation, and flexible data entry points have allowed us to gain deeper insights into each customer’s mindset."

"When you change your CRM system, you have to rethink everything. We had to rethink all of our data and start fresh. That was a catalyst to getting much cleaner data. Bloomreach Engagement has a really good API interface. That allowed us to integrate our historic data and our real-time …

“Having higher quality data allows you to communicate in a better way with your customers. The ultimate goal is to use the data we have collected to offer our customers the best possible experience.”

"Migrating to Bloomreach was not just a technological change for us, but a strategic step towards more effective and personalized communication with customers. In a short time, we saw a significant improvement in deliverability, engagement, and overall campaign performance. Bloomreach enabled us to work better with data and automation and …

"We need a solution that builds an engaging brand website for millions of users personalized by country, language and brand. At the same time, we need it for one-off applications, for B2B and across the organization."

"YoY growth in traffic has been around 20%, and we have seen a big uptick in customer satisfaction scores since we went live."

"Bloomreach and SQLI have allowed us to innovate our digital presence and invest fully in our brand. We have been able to connect with more customers and make an investment in our future that will allow us to scale to meet their needs."

"BloomReach Personalization provides us with very quick analysis - right there, right in front of me, and very easy to use."

"Relevance and personalization were major pain points for us. With Loomi AI at the core of Bloomreach Discovery, we gained the ability to quickly optimize site search experiences without the technical bottlenecks, allowing us to surface the right products to the right customers effortlessly."

"We’ve learned what the customer is actually doing. The analytics and the data that we are getting from our e-commerce platform have opened our eyes to a lot of things."

"When we look at the number of keywords that have driven orders for us, BloomReach has created more opportunities in just two years than paid search has in more than eight years."

"A marketing tool with enormous potential! After integrating with Bloomreach, we’ve taken our campaign personalization to a new level — and our customers love it."

”We definitely get the sense that we are tackling more bigger picture problems, like how do we drive product discovery and expose users to new categories, new products, new services.”

”We were really trying to find a way forward and go to something more data-driven.”

"We have made big steps towards our goal of becoming a market-leading omnichannel retailer."