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“Not in small part thanks to Bloomreach Academy that helped us get up and running.”
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“We are always looking for ways to improve our customer experience and be more efficient with our development resources. The web optimization and A/B Testing which Bloomreach provides has allowed us to not only increase our enquiries but also test whether functionality is worth rolling out permanently. We are really …
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"The implementation of Bloomreach has greatly enhanced our marketing automation and personalization efforts, transforming customer interactions with tools that optimize conversions and boost customer lifetime value for an improved shopping experience."
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“Receiving a present is an experience. But giving one should be an experience too.”
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"Every company wants to drive sales using emotions instead of discounts. This example does it at scale, thanks to Bloomreach technology. With innovative data usage and personalized messages informing customers about the challenge progress, we were able to motivate customers and build strong relationships with customers and the TMR brand."
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"We implemented Bloomreach over a year ago and the platform has been amazing. It enables us to understand our customers better, and we’ve been able to launch four new direct marketing channels, stitching together connected customer journeys because we can see all the touchpoints in one place."
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"We have been incredibly impressed with the support received and speed at which we have seen significant results. We are very excited about the numerous projects we have in the pipeline to develop our functionalities and customer experience further."
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"Being able to get our foot in the door and getting on the path to being headless is probably what we’re most proud of. We’re happy right now because we feel like we’ve truly had a win [with Bloomreach Discovery]. That definitely is not always the case when getting into …
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"Looking from a technical viewpoint on different systems, we came pretty quickly to BloomReach and still after two years we can say that this is the perfect choice."
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"We send all of our subscriber member communications through Bloomreach. And once we launched dynamic blocks, we saw a huge increase in the share of member credits redeemed. It was a big initiative with great results."
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“In order to meet the expectations of younger people, we need to be digital. People need to be happy with their digital experience and receive relevant offers.”
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"Player engagement is our primary goal, and Bloomreach gives us the ability to personalize the customer experience in real time, which makes all the difference. With the platform’s granular marketing capabilities, we can incentivize audiences that are interacting in the moment to continue engaging, creating the ideal customer journey."
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"When you operate multiple brands across multiple markets, the ability to streamline a process through one product really does make our lives easier. Gone are the days where we had to create each campaign from scratch! As a result, our team is happier and more efficient."
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"We were up, running and seeing results within three weeks. Our email campaign conversion rate has grown from 1.65% to 8.79%. We’ve started campaigns with personalized content throughout and triggered by customer behavior."
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"Bloomreach Engagement is incredibly stable. We’ve never had any glitches. I’ve had providers during my career where on average two times per month we would have a major crisis — it was a big issue. That never happens with Bloomreach."