186 Bloomreach Testimonials

“Collaborating with Bloomreach marks a significant step forward in our mission to provide world-class betting and gaming experiences. Their comprehensive, omnichannel solution will allow us to engage with our players in real time across various platforms, and their innovative approach enables our teams to work more efficiently and effectively.”

"Content is key to our success, and that’s why Bloomreach Experience is so important to our strategy. Bloomreach Experience enables us to remain competitive in SEO rankings at that crucial step in the customer journey.”

"Gaining deeper insights into the factors driving our custom loyalty was vital for our marketing strategy. With Bloomreach, we can get the insights we need and use them to fuel campaigns that make a real impact."

"We made the decision to move to Bloomreach and we were up and running with the ability to send over one million emails to customers within seven days."

"I know that the team evaluated several technology partners and, ultimately, made the decision to partner with BloomReach based on the strength of their natural language processing engine."

"Bloomreach has made customer data more accessible to our entire team, enabling MandM to deliver relevant, timely messaging across varying touchpoints. It’s woven all our marketing efforts together, giving us a unified place to build recommendations and segmentations that multiple teams can use to create personalized customer journeys."

"From the beginning, Bloomreach Engagement helped us better streamline our processes and keep unnecessary labor to a minimum. It also allowed our marketing and merchandising departments to work free of any bottlenecks that may have disrupted campaigns in the past."

"Being able to get our foot in the door and getting on the path to being headless is probably what we’re most proud of. We’re happy right now because we feel like we’ve truly had a win [with Bloomreach Discovery]. That definitely is not always the case when getting into a large technical project with another company. This has been a true success."

"Being a fun and easy product to work with is important, otherwise you are going to lose your business users too quickly."

"We don’t yet know exactly what we need in the next two to three years but with Bloomreach’s flexible CMS we can keep all our options open for the future."

"Bloomreach definitely helped us to achieve our goals. There were no technical boundaries and everything we wanted to build we could."

"BloomReach's focus on reliability and open technologies like Java and Apache really helped make our decision."

"The ROI from SMS was huge, making it an extremely cost-effective marketing channel. SMS had a significant positive impact on our conversion rate compared to email alone."

"Bloomreach Engagement fits seamlessly into our current business processes. Both our design and marketing teams are fluent in how to use the platform, so getting an email out is just a matter of plug and play for us. We don’t have to do a lot of the heavy lifting that might come with other platforms. We have this highly intuitive platform that allows us to take advantage of some really advanced functionalities without any confusion among our teams."

"Our clear view of who our customers are and our ability to build out triggered automations has had a major impact on our business. It allows us to make data-driven decisions quickly and deliver a personalized customer experience that will drive brand loyalty. The future of this partnership with Bloomreach really excites us."