“Choosing Bloomreach was an easy decision. Their comprehensive and user-friendly platform will enable us to build stronger connections with our customers and drive growth.”

"We implemented Bloomreach over a year ago and the platform has been amazing. It enables us to understand our customers better, and we’ve been able to launch four new direct marketing channels, stitching together connected customer journeys because we can see all the touchpoints in one place."

“The integration process with Bloomreach and Shopify was incredibly straightforward. The Shopify plugin was practically plug-and-play, taking only a couple of days. Even with the added complexity of switching web agencies at the time, getting the Bloomreach cookie installed on our site was seamless.”

"Bloomreach offers great technology and a team of experienced experts, who advise us every day. We cooperate closely with the team and feel they do their best to help us use the platform to its maximum potential."

"Content is key to our success, and that’s why Bloomreach Experience is so important to our strategy. Bloomreach Experience enables us to remain competitive in SEO rankings at that crucial step in the customer journey.”

“The hardest part was actually getting the two teams — the ones managing e-shop and retail stores — to work together.”

"Bloomreach gives us the ability to create personalized scenarios that reach customers with the most relevant promotions at precisely the right time. This targeted approach has not only boosted our conversion rates but also significantly enhanced the overall customer experience."

"We’ve been able to tailor everything to individual customers, giving them the digital experience they want, and the results have been immediate. That’s what we’re really getting out of Discovery and Engagement — a focused look at what our customers want."

“Collaborating with Bloomreach marks a significant step forward in our mission to provide world-class betting and gaming experiences. Their comprehensive, omnichannel solution will allow us to engage with our players in real time across various platforms, and their innovative approach enables our teams to work more efficiently and effectively.”

"Higher loyalty is one of the key factors of e-commerce development. It’s much cheaper and more profitable to retain clients than to keep attracting new ones all the time."

"We saw a huge impact. brSM is a huge value add to the overall shopping experience."

“Having higher quality data allows you to communicate in a better way with your customers. The ultimate goal is to use the data we have collected to offer our customers the best possible experience.”

"With Bloomreach, managing diverse channels like email, SMS, and in-app messages is seamless. We can orchestrate personalized customer journeys that drive real engagement."

"Bloomreach was very supportive of our business goal of expanding into new markets. Using Facebook Ad Audiences to create lookalike audiences really allowed us to optimize our spend on Facebook and get the most out of our time and efforts."

"Being a fun and easy product to work with is important, otherwise you are going to lose your business users too quickly."