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"After an easy implementation with Bloomreach, we’ve been able to really focus our loyalty and retention efforts and revamp our loyalty program. Now we can offer loyalty benefits based on each customer’s interests, and we’ve seen really great results."
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“The hardest part was actually getting the two teams — the ones managing e-shop and retail stores — to work together.”
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"Bloomreach is so much more than just a tool. With ongoing support, workshops, and roadmapping, it’s a collaborative partnership. Bloomreach has helped us understand our customers and interpret our data faster, and now we can get campaign analysis and customer insights with just a few clicks, which previously would have …
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"We’ve completely streamlined our marketing operations with Bloomreach — what used to take hours now takes minutes. We can launch millions of emails across dozens of markets, all from a single platform."
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"We made the decision to move to Bloomreach and we were up and running with the ability to send over one million emails to customers within seven days."
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"Retailers stand to improve by making their content more discoverable. BloomReach helps them reach this goal because its big data marketing application is completely different from other approaches that are out there."
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"Bloomreach understands our customers’ intent in a way that we are just not easily able to do technologically. The data helps us align customers with the products that they want and helps us stay relevant."
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"It's a really great tool because we are able to put it in the hands of all of our merchandisers to identify things we don't need and things that are important."
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"Bloomreach was able to take our lookalike audiences to the next level with valuable insights and great results, helping us reach the campaign goals we were looking for."
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"It’s super important to show the right products to the customer at the right time and in the place they’re looking for them."
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"The ROI from SMS was huge, making it an extremely cost-effective marketing channel. SMS had a significant positive impact on our conversion rate compared to email alone."
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"Bloomreach allows us to create any user journey we can think of. We can seamlessly personalize, test, and optimize, and our Shopify data is fully integrated via an easy-to-setup, out-of-the-box integration. It’s the perfect platform for a mid-sized business with big dreams."
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"We rely on the Bloomreach algorithm to really drive the majority of our search results."
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"At DFS, we are synonymous with sofa shopping, but we also cater to bedroom, dining and other home categories. It’s therefore essential that we accurately personalize our communications so we only talk to our customers about the specific furniture they’re shopping for. Furthermore, we know that a visit to a …
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"Being a fun and easy product to work with is important, otherwise you are going to lose your business users too quickly."