202 Bloomreach Testimonials

Industry
Company Size
15 per page
  • 15
Reset
  • "We selected Bloomreach after a rigorous review process. Bloomreach have enabled us to truly stitch together online and offline behaviour via their Customer Data Platform (CDP). Now that we have access to their Single Customer View, we’re able to use Bloomreach’s orchestration platform to execute personalized campaigns across all channels."

  • "We are delivering an exceptional end-to-end customer experience and providing rich and engaging content that elevates the value we provide and builds loyalty with our customers. The Knowledge Center is a go-to resource that goes beyond the sharing of knowledge and empowers customers to put the skills and the resources …

  • "Contextual personalization has allowed us to show the best possible personalized subscription banner to every individual customer. This leads them to having a better experience with our brand, which aligns with why we adopted Bloomreach Engagement."

  • "We love the new site - it's fast and responsive. But we're most proud of what you don't see: the amazing Bloomreach Experience backend, and the increased efficiency and security it's brought us."

  • "We’ve been able to tailor everything to individual customers, giving them the digital experience they want, and the results have been immediate. That’s what we’re really getting out of Discovery and Engagement — a focused look at what our customers want."

  • "We're really pleased with the flexibility the BloomReach platform provides us."

  • "We have observed a positive impact on customer retention. The convenience of receiving reservation confirmations and reminders directly through WhatsApp is great for our customers as we can meet them on a channel that they are already on."

  • "We have been incredibly impressed with the support received and speed at which we have seen significant results. We are very excited about the numerous projects we have in the pipeline to develop our functionalities and customer experience further."

  • "One of the reasons we chose Bloomreach Engagement is the flexibility and the amount of custom use cases that were available to us. We’re able to much better segment and target new and active customers, and we’ve seen much better results with email metrics."

  • "BloomReach solves the fundamental scalability problem of being found. And as a result, it has become a core part of our marketing mix."

  • "We work with a lot of different partners to expand our user base and attract new interest. Using Bloomreach Engagement allowed us to connect with users and guide them through the processes associated with this campaign. Bloomreach Engagement helped make this campaign happen."

  • ”BloomReach understood our business, understood the complexity of products that we sell. It made it easy for us to decide."

  • ”Customers also recognize the evolution of the web, and are quick to take their business elsewhere in search of a more meaningful shopping experience.”

  • "We were in a search for a proper email marketing platform and Bloomreach Engagement was something that wound up being even better for us. We needed something that would allow us to put our communications into all of our different languages and allow us to segment customers by their behavior, …

  • “Not in small part thanks to Bloomreach Academy that helped us get up and running.”