"We knew that our customer journeys needed to be fueled by relevant customer data, which is why we chose Bloomreach Engagement. It has all the tools we need to glean valuable insights into our audience and employ them in meaningful ways."

"The platform has literally paid for itself and then more. Since the initial upfront investment, the savings have been realized in less than a year."

"By consolidating data into a single-customer view, we can offer customers experiences they wouldn’t have otherwise — better recommendations, more relevant campaigns, and a loyalty program that increases satisfaction and lifetime value."

"We used to see our SMS channel barely break even prior to adopting Bloomreach Engagement. We’ve completely changed the way we do SMS campaigns with Bloomreach and it’s become an important part of our omnichannel strategy. Bloomreach Engagement lets us see how all of our channels are working together to …

"Migrating to Bloomreach was not just a technological change for us, but a strategic step towards more effective and personalized communication with customers. In a short time, we saw a significant improvement in deliverability, engagement, and overall campaign performance. Bloomreach enabled us to work better with data and automation and …

"Bloomreach was very supportive of our business goal of expanding into new markets. Using Facebook Ad Audiences to create lookalike audiences really allowed us to optimize our spend on Facebook and get the most out of our time and efforts."

“Before meeting Bloomreach, marketers had to copy and paste content four times every time there was an update. Now they make an update to one content document and can immediately publish across all sites.”

“We are always looking for ways to improve our customer experience and be more efficient with our development resources. The web optimization and A/B Testing which Bloomreach provides has allowed us to not only increase our enquiries but also test whether functionality is worth rolling out permanently. We are really …

"Being a fun and easy product to work with is important, otherwise you are going to lose your business users too quickly."

"This is a BloomReach kind of problem – they can help us. I didn’t have to overthink it, because I know that it works."

"Our catalog is 30,000+ and there’s always room to improve on site search. That’s the number one thing we can do to benefit the customer journey and to improve conversion."

"Player engagement is our primary goal, and Bloomreach gives us the ability to personalize the customer experience in real time, which makes all the difference. With the platform’s granular marketing capabilities, we can incentivize audiences that are interacting in the moment to continue engaging, creating the ideal customer journey."

"Bloomreach offers enough tools and services to be that one consistent ‘brain’ behind the website operation. Bloomreach can help the customer journey be flawless across the entire web experience."

"We saw a continuous increase in sessions, visitors, search requests and conversions."

"Bloomreach helped us transform our self-serve marketing strategy from ‘mass send’ to ‘smart send.’ Now we can orchestrate data-driven journeys and trigger hyper-personalized campaigns, which has increased engagement and retention across the board.”