"Relevance and personalization were major pain points for us. With Loomi AI at the core of Bloomreach Discovery, we gained the ability to quickly optimize site search experiences without the technical bottlenecks, allowing us to surface the right products to the right customers effortlessly."

"We’ve learned what the customer is actually doing. The analytics and the data that we are getting from our e-commerce platform have opened our eyes to a lot of things."

"Our goal was to offer a robust search engine that delivers our customers refined and more precise results, allowing her to shop more efficiently."

"We implemented Bloomreach over a year ago and the platform has been amazing. It enables us to understand our customers better, and we’ve been able to launch four new direct marketing channels, stitching together connected customer journeys because we can see all the touchpoints in one place."

“We are thrilled to help this dynamic company to handle its transactions in all 44 countries it’s active in, with just one commerce platform.”

"After an easy implementation with Bloomreach, we’ve been able to really focus our loyalty and retention efforts and revamp our loyalty program. Now we can offer loyalty benefits based on each customer’s interests, and we’ve seen really great results."

"With Bloomreach, we can trust our data quality and confidently use it to fuel campaigns throughout our strategy. Whether it's display ads or SMS campaigns, our customer segments are always up to date and our campaigns are always relevant."

"Bloomreach Engagement fits seamlessly into our current business processes. Both our design and marketing teams are fluent in how to use the platform, so getting an email out is just a matter of plug and play for us. We don’t have to do a lot of the heavy lifting that …

"Bloomreach never stops innovating and ensuring that we are getting the best solution in the market. We were already seeing success with Bloomreach’s product recommendations, but we are really happy with the upscaled real-time recommendations from Bloomreach. It is faster, more accurate, and we are able to offer more personalized …

"We knew that our customer journeys needed to be fueled by relevant customer data, which is why we chose Bloomreach Engagement. It has all the tools we need to glean valuable insights into our audience and employ them in meaningful ways."

“We are always looking for ways to improve our customer experience and be more efficient with our development resources. The web optimization and A/B Testing which Bloomreach provides has allowed us to not only increase our enquiries but also test whether functionality is worth rolling out permanently. We are really …

“We reviewed many CDPs, CRMs, ESPs, and Marketing Clouds but we went with Bloomreach’s CDXP because it’s a single platform which is built from the ground up.”

"The ROI from SMS was huge, making it an extremely cost-effective marketing channel. SMS had a significant positive impact on our conversion rate compared to email alone."

"We’ve always been impressed by the integration between our customer data and our ability to segment and target through various channels and tools. No other tool was able to match Bloomreach."

"Looking from a technical viewpoint on different systems, we came pretty quickly to BloomReach and still after two years we can say that this is the perfect choice."