"Thanks to this solution, we have significantly reduced the load on our customer service office in terms of the number of email and telephone inquiries regarding product availability dates. At the same time, our customers received clear communication informing them about the possibility of purchasing their dream KitchenAid products."

"AutoSegments were exactly the kind of ‘nextgen’ tool that let us take our tons of customer data and translate it into useful, actionable insights to get a leg up on our competition."

“Not in small part thanks to Bloomreach Academy that helped us get up and running.”

"We’ve absolutely seen the value of Bloomreach. Onboarding and using new tools can feel like a burden, so it’s nice to hear from my team that it’s one of their favorite tools to use and the power it brings. It gives us the insights we need to read parts of …

"Bloomreach Engagement allows us to obtain a 360-degree view of our customers. As it is a customer-centric tool, we can easily collect and store customers’ information (GDPR-proof of course!). This allows us to personalize our marketing campaigns and apply more targeted marketing in an easy manner. Thanks to Bloomreach, we …

"With our increased brand presence on social media, our new site will reinforce our role as an expert in integrated payments in the digital world."

“The hardest part was actually getting the two teams — the ones managing e-shop and retail stores — to work together.”

"BloomReach helps us get found in long tail searches, which are very focused. These visitors have converted at much higher rates once they reach our site."

“The implementation didn’t take a lot of engineering resources, and you don’t have to set time aside every day to maintain it. I look at the reports regularly and evaluate new tests to run. If I don’t have to work on BloomReach Organic Search in a particular week, things still …

"By consolidating data into a single-customer view, we can offer customers experiences they wouldn’t have otherwise — better recommendations, more relevant campaigns, and a loyalty program that increases satisfaction and lifetime value."

"Our clear view of who our customers are and our ability to build out triggered automations has had a major impact on our business. It allows us to make data-driven decisions quickly and deliver a personalized customer experience that will drive brand loyalty. The future of this partnership with Bloomreach …

"We needed a tool that could not only achieve according to our plans but could create success going into the future."

"We have been incredibly impressed with the support received and speed at which we have seen significant results. We are very excited about the numerous projects we have in the pipeline to develop our functionalities and customer experience further."

"Bloomreach gives us the ability to create personalized scenarios that reach customers with the most relevant promotions at precisely the right time. This targeted approach has not only boosted our conversion rates but also significantly enhanced the overall customer experience."

"Bloomreach Engagement has enabled us to fully leverage our customer data for personalizing messages, targeting, segmentations, reporting, predictive modeling, and automating our campaigns. This has contributed to significant improvements in our key player metrics."