186 Bloomreach Testimonials

"We have observed a positive impact on customer retention. The convenience of receiving reservation confirmations and reminders directly through WhatsApp is great for our customers as we can meet them on a channel that they are already on."

"I know that the team evaluated several technology partners and, ultimately, made the decision to partner with BloomReach based on the strength of their natural language processing engine."

“Receiving a present is an experience. But giving one should be an experience too.”

"Overall, we saw 29% increase in searches to 2.4 million."

"Conditional Slot Merchandising gave us the advantages of both pinning and boosting without the downsides of constant maintenance. We could be intentional about the types of products we wanted to show in certain slots based on our current strategy."

"As a business, we have developed an excellent reputation for providing outstanding service in the branch. We wanted to replicate this online, too. That’s why we’ve invested in improving our online presence and digital service offering with Bloomreach, Vue Storefront, BigCommerce, and Brave Bison."

"Bloomreach offers great technology and a team of experienced experts, who advise us every day. We cooperate closely with the team and feel they do their best to help us use the platform to its maximum potential."

“It became really apparent that we needed to look for a partner that would allow for customizable tracking in the future to future-proof ourselves."

"I've been so impressed by the consent integration with Bloomreach. We can use the tool to collect consent from customers, and then, everything is completely integrated into our communications with them."

"There’s a huge opportunity to drive major growth through an omnichannel change program underpinned by Bloomreach and BigCommerce."

“The hardest part was actually getting the two teams — the ones managing e-shop and retail stores — to work together.”

"After an easy implementation with Bloomreach, we’ve been able to really focus our loyalty and retention efforts and revamp our loyalty program. Now we can offer loyalty benefits based on each customer’s interests, and we’ve seen really great results."

“We are thrilled to help this dynamic company to handle its transactions in all 44 countries it’s active in, with just one commerce platform.”

"BloomReach Personalization provides us with very quick analysis - right there, right in front of me, and very easy to use."

"It’s super important to show the right products to the customer at the right time and in the place they’re looking for them."