211 Bloomreach Testimonials

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  • "Bloomreach Engagement allows us to obtain a 360-degree view of our customers. As it is a customer-centric tool, we can easily collect and store customers’ information (GDPR-proof of course!). This allows us to personalize our marketing campaigns and apply more targeted marketing in an easy manner. Thanks to Bloomreach, we …

  • "We wanted to start working in a much more data-driven way with our customer communications and marketing. Once we started looking for a platform that could help with this, we found that Bloomreach could cover our needs. It is a very versatile platform that is providing us with a lot …

  • "From the beginning, Bloomreach Engagement helped us better streamline our processes and keep unnecessary labor to a minimum. It also allowed our marketing and merchandising departments to work free of any bottlenecks that may have disrupted campaigns in the past."

  • "Scalero’s exceptional partnership was evident from day one. Their willingness to proactively address our Salesforce Marketing Cloud challenges, even before formal engagement for the Bloomreach migration project, set them apart. They’ve seamlessly integrated with our team and delivered outstanding results. I highly value their expertise and look forward to future …

  • “We turned to Scalero after struggling with an email deliverability issue that was taking us a long time to resolve, affecting our business revenue. Scalero not only solved it in just a few days but also developed an innovative action plan that addressed the root cause. Their team consistently delivers …

  • "Bloomreach gives us the ability to create personalized scenarios that reach customers with the most relevant promotions at precisely the right time. This targeted approach has not only boosted our conversion rates but also significantly enhanced the overall customer experience."

  • "BloomReach's cloud marketing platform delivered measurable results. The technology really works to help more consumers find more of our products."

  • “Having higher quality data allows you to communicate in a better way with your customers. The ultimate goal is to use the data we have collected to offer our customers the best possible experience.”

  • "With Bloomreach, managing diverse channels like email, SMS, and in-app messages is seamless. We can orchestrate personalized customer journeys that drive real engagement."

  • "Being a fun and easy product to work with is important, otherwise you are going to lose your business users too quickly."

  • "We are always looking to drive launch awareness, recruit new customers, and support our D2C site through our CRM capabilities and the campaign has definitely been a great success for Benefit. With the dashboard and analytics we have access to, as well as the reports and segmentations we can create, …

  • "We have observed a positive impact on customer retention. The convenience of receiving reservation confirmations and reminders directly through WhatsApp is great for our customers as we can meet them on a channel that they are already on."

  • "Our catalog is 30,000+ and there’s always room to improve on site search. That’s the number one thing we can do to benefit the customer journey and to improve conversion."

  • "Using the Bloomreach Engagement platform is absolutely essential for us. We especially appreciate the speed and flexibility with which we can implement new ideas without putting a strain on our developers. But even the best platform would be nothing without skilled people. We’ve found a strong and reliable partner in …

  • "We were up, running and seeing results within three weeks. Our email campaign conversion rate has grown from 1.65% to 8.79%. We’ve started campaigns with personalized content throughout and triggered by customer behavior."