"Bloomreach Engagement is so easy to work with, even from an integration point of view. We’ve integrated a number of data sources into the platform with no issues at all. IT teams are sometimes afraid to do this, but with the way the platform is set up with the API, …

"We wanted to create a better digital experience for our customers to closely match the top-tier in-person experience we’re known for, and we couldn’t have achieved the numbers that we did in the first six months without a powerful solution like Bloomreach."

“We are always looking for ways to improve our customer experience and be more efficient with our development resources. The web optimization and A/B Testing which Bloomreach provides has allowed us to not only increase our enquiries but also test whether functionality is worth rolling out permanently. We are really …

"Bloomreach Engagement has enabled us to build behavior-based automations that deliver significant results. In addition, we continuously gain valuable insights from customer data, which helps us create more relevant and effective marketing."

"We saw a continuous increase in sessions, visitors, search requests and conversions."

"We were ready to go live with Conversions API in one hour. As always, the Bloomreach team made sure we understood the future impact on our data and reporting. We’re looking forward to finding new use cases and increasing the ROI of our Facebook Ad budget."

"We selected Bloomreach after a rigorous review process. Bloomreach have enabled us to truly stitch together online and offline behaviour via their Customer Data Platform (CDP). Now that we have access to their Single Customer View, we’re able to use Bloomreach’s orchestration platform to execute personalized campaigns across all channels."

"Bloomreach has transformed the way we see customers and their interactions across channels. It helps us understand customer journeys between our stores and website, and use that data to create personalized campaigns. It’s really broadened our efforts as an omnichannel business."

"A lot of customers said 'Thank you for fixing search!' I think it's really important that you can still tie it back to that customer experience."

"We implemented Bloomreach over a year ago and the platform has been amazing. It enables us to understand our customers better, and we’ve been able to launch four new direct marketing channels, stitching together connected customer journeys because we can see all the touchpoints in one place."

“I no longer need to do any manual exports, which has been a lifesaver. With Bloomreach, I can now do it with a click of a button.”

"We’ve learned what the customer is actually doing. The analytics and the data that we are getting from our e-commerce platform have opened our eyes to a lot of things."

"We are delivering an exceptional end-to-end customer experience and providing rich and engaging content that elevates the value we provide and builds loyalty with our customers. The Knowledge Center is a go-to resource that goes beyond the sharing of knowledge and empowers customers to put the skills and the resources …

“One of the key themes is that it’s simple to use. And at the same time, it’s very powerful.”

"Bloomreach helped us transform our self-serve marketing strategy from ‘mass send’ to ‘smart send.’ Now we can orchestrate data-driven journeys and trigger hyper-personalized campaigns, which has increased engagement and retention across the board.”