"Bloomreach gives us the ability to create personalized scenarios that reach customers with the most relevant promotions at precisely the right time. This targeted approach has not only boosted our conversion rates but also significantly enhanced the overall customer experience."

"We wanted to create a better digital experience for our customers to closely match the top-tier in-person experience we’re known for, and we couldn’t have achieved the numbers that we did in the first six months without a powerful solution like Bloomreach."

"We implemented Bloomreach over a year ago and the platform has been amazing. It enables us to understand our customers better, and we’ve been able to launch four new direct marketing channels, stitching together connected customer journeys because we can see all the touchpoints in one place."

"The combination of Bloomreach and HyperFinity has totally transformed our marketing and loyalty strategy. HyperFinity’s decision intelligence platform generates powerful customer insights and segmentation that we can immediately take action through Bloomreach Engagement’s capabilities."

"We’ve completely streamlined our marketing operations with Bloomreach — what used to take hours now takes minutes. We can launch millions of emails across dozens of markets, all from a single platform."

"Having Loomi AI create the campaigns for us is great because it’s an AI tool that can find the right people and build the segments better than a human would have."

"We have observed a positive impact on customer retention. The convenience of receiving reservation confirmations and reminders directly through WhatsApp is great for our customers as we can meet them on a channel that they are already on."

"The ROI from SMS was huge, making it an extremely cost-effective marketing channel. SMS had a significant positive impact on our conversion rate compared to email alone."

"We saw a huge impact. brSM is a huge value add to the overall shopping experience."

"BloomReach solves the fundamental scalability problem of being found. And as a result, it has become a core part of our marketing mix."

“We are always looking for ways to improve our customer experience and be more efficient with our development resources. The web optimization and A/B Testing which Bloomreach provides has allowed us to not only increase our enquiries but also test whether functionality is worth rolling out permanently. We are really …

"The results speak for themselves. Not only have we seen Facebook Conversions API support considerable uplifts in our revenue, but it has also allowed us to better understand our data and what we can do next to optimize."

"With Affinity, we can go from campaign idea to launch in under 15 minutes. That speed makes a real difference in our competitive market, where every minute our campaigns wait is a big deal. Now, I don’t have to wait around — I can plug a campaign concept into Affinity …

“Before meeting Bloomreach, marketers had to copy and paste content four times every time there was an update. Now they make an update to one content document and can immediately publish across all sites.”

"BloomSearch helps our customers find the unique and specific items they are looking for and makes their shopping experience more relevant. Without question, it has a place in our marketing mix."