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"Personalization is at the heart of what we do, and Bloomreach is a great tool to help achieve that. The personalized emails, segmentation, and flexible data entry points have allowed us to gain deeper insights into each customer’s mindset."
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"When you change your CRM system, you have to rethink everything. We had to rethink all of our data and start fresh. That was a catalyst to getting much cleaner data. Bloomreach Engagement has a really good API interface. That allowed us to integrate our historic data and our real-time …
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“Having higher quality data allows you to communicate in a better way with your customers. The ultimate goal is to use the data we have collected to offer our customers the best possible experience.”
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"With Loomi AI surfacing customer insights in real time, we can now reach the right customer at the right moment — and measure exactly what drives results."
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"We wanted to start working in a much more data-driven way with our customer communications and marketing. Once we started looking for a platform that could help with this, we found that Bloomreach could cover our needs. It is a very versatile platform that is providing us with a lot …
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“Choosing Bloomreach was an easy decision. Their comprehensive and user-friendly platform will enable us to build stronger connections with our customers and drive growth.”
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"Bloomreach Engagement is so easy to work with, even from an integration point of view. We’ve integrated a number of data sources into the platform with no issues at all. IT teams are sometimes afraid to do this, but with the way the platform is set up with the API, …
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"We really have a close, direct, personal contact to BloomReach which helps to better understand our needs."
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"Thanks to Bloomreach, we now have a lot better tracking of how our emails behave. We are sending a lot fewer emails, but with the higher engagement rate, we are increasing our sales."
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"One of the key reasons for choosing BloomReach Experience is that you're already API-centric."
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“We reviewed many CDPs, CRMs, ESPs, and Marketing Clouds but we went with Bloomreach’s CDXP because it’s a single platform which is built from the ground up.”
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"We work with a lot of different partners to expand our user base and attract new interest. Using Bloomreach Engagement allowed us to connect with users and guide them through the processes associated with this campaign. Bloomreach Engagement helped make this campaign happen."
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"We used to see our SMS channel barely break even prior to adopting Bloomreach Engagement. We’ve completely changed the way we do SMS campaigns with Bloomreach and it’s become an important part of our omnichannel strategy. Bloomreach Engagement lets us see how all of our channels are working together to …
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"If simply using the right technology partner like Bloomreach can have such immediate and incredible effects, I wonder what more we can achieve by using some of the more advanced features they have to offer. I think the sky’s the limit."
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"BloomReach helps consumers discover the products they want to buy on our websites."