202 Bloomreach Testimonials

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  • "We are always looking to drive launch awareness, recruit new customers, and support our D2C site through our CRM capabilities and the campaign has definitely been a great success for Benefit. With the dashboard and analytics we have access to, as well as the reports and segmentations we can create, …

  • “I no longer need to do any manual exports, which has been a lifesaver. With Bloomreach, I can now do it with a click of a button.”

  • "At DFS, we are synonymous with sofa shopping, but we also cater to bedroom, dining and other home categories. It’s therefore essential that we accurately personalize our communications so we only talk to our customers about the specific furniture they’re shopping for. Furthermore, we know that a visit to a …

  • "Bloomreach helped us transform our self-serve marketing strategy from ‘mass send’ to ‘smart send.’ Now we can orchestrate data-driven journeys and trigger hyper-personalized campaigns, which has increased engagement and retention across the board.”

  • "I know that the team evaluated several technology partners and, ultimately, made the decision to partner with BloomReach based on the strength of their natural language processing engine."

  • "We needed a tool that could not only achieve according to our plans but could create success going into the future."

  • "BloomSearch helps our customers find the unique and specific items they are looking for and makes their shopping experience more relevant. Without question, it has a place in our marketing mix."

  • "We're really pleased with the flexibility the BloomReach platform provides us."

  • "Hippo had the APIs we were looking for, somebody to help us, and it was open source so it was easy to integrate and tweak the way we wanted to."

  • "With Solr, you’re building a lot of rules, and once you get past 500 rules, it’s difficult to manage and maintain them because there are a lot of manual fixes. We also couldn’t figure out why people were getting certain results. Now, we look to Bloomreach to help us, and …

  • "With Bloomreach, we can trust our data quality and confidently use it to fuel campaigns throughout our strategy. Whether it's display ads or SMS campaigns, our customer segments are always up to date and our campaigns are always relevant."

  • "Bloomreach Engagement is incredibly stable. We’ve never had any glitches. I’ve had providers during my career where on average two times per month we would have a major crisis — it was a big issue. That never happens with Bloomreach."

  • "Bloomreach is so much more than just a tool. With ongoing support, workshops, and roadmapping, it’s a collaborative partnership. Bloomreach has helped us understand our customers and interpret our data faster, and now we can get campaign analysis and customer insights with just a few clicks, which previously would have …

  • "AutoSegments were exactly the kind of ‘nextgen’ tool that let us take our tons of customer data and translate it into useful, actionable insights to get a leg up on our competition."

  • "We’ve absolutely seen the value of Bloomreach. Onboarding and using new tools can feel like a burden, so it’s nice to hear from my team that it’s one of their favorite tools to use and the power it brings. It gives us the insights we need to read parts of …