186 Bloomreach Testimonials

"We want to adapt to the future."

"With Bloomreach, we can trust our data quality and confidently use it to fuel campaigns throughout our strategy. Whether it's display ads or SMS campaigns, our customer segments are always up to date and our campaigns are always relevant."

"Bloomreach has transformed the way we see customers and their interactions across channels. It helps us understand customer journeys between our stores and website, and use that data to create personalized campaigns. It’s really broadened our efforts as an omnichannel business."

“We were ready to take the next steps in our business and Bloomreach provided us the perfect opportunity to do that. Our customers have always had a great experience with Interflora Denmark and now it’s even better with Bloomreach Engagement.”

“Working together with Responsive and Bloomreach made it very easy for us to get everything migrated into Bloomreach Engagement."

"Bloomreach has significantly transformed our approach to product discovery. Our team can now leverage a combination of AI and merchandising intuition to create engaging experiences for our customers."

"Contextual personalization has allowed us to show the best possible personalized subscription banner to every individual customer. This leads them to having a better experience with our brand, which aligns with why we adopted Bloomreach Engagement."

"We don’t yet know exactly what we need in the next two to three years but with Bloomreach’s flexible CMS we can keep all our options open for the future."

"Bloomreach definitely helped us to achieve our goals. There were no technical boundaries and everything we wanted to build we could."

"Our catalog is 30,000+ and there’s always room to improve on site search. That’s the number one thing we can do to benefit the customer journey and to improve conversion."

"This is a BloomReach kind of problem – they can help us. I didn’t have to overthink it, because I know that it works."

"Relevance and personalization were major pain points for us. With Loomi AI at the core of Bloomreach Discovery, we gained the ability to quickly optimize site search experiences without the technical bottlenecks, allowing us to surface the right products to the right customers effortlessly."

"Bloomreach is the perfect blend of art and commerce. It enables us to set rules to influence machine learning to drive key trends and metrics like margin, Average Order Value, and conversion rate."

"A/B testing has been paramount in helping us understand our customer behavior within categories and has gone on to shape our visual merchandising strategy and approach to product presentation when we launch new collections."

"Bloomreach Engagement is incredibly stable. We’ve never had any glitches. I’ve had providers during my career where on average two times per month we would have a major crisis — it was a big issue. That never happens with Bloomreach."