"We have observed a positive impact on customer retention. The convenience of receiving reservation confirmations and reminders directly through WhatsApp is great for our customers as we can meet them on a channel that they are already on."

"After seeing how quickly and how well BloomReach Experience could be integrated with our adjacent technology, both IT and marketing are certain: BloomReach is the way forward."

"We don’t yet know exactly what we need in the next two to three years but with Bloomreach’s flexible CMS we can keep all our options open for the future."

"Sustainability is something that many of us at Isadore are passionate about. One of our ultimate goals with our sustainability initiatives is to remove plastics from our production process. We’ve created a whole collection made from only recycled materials, and it’s been really successful in terms of sales."

"We do loyalty because we think it’s right. We’re really encouraged by everybody who makes that choice to purchase an organic product, so why not recognize and reward that good choice they’ve made? Bloomreach and Antavo have been instrumental in allowing us to tailor our loyalty efforts for each customer’s …

“Basically, anything you need to exist is at Canadian Tire. We are one of few retailers that can say that."

”We definitely get the sense that we are tackling more bigger picture problems, like how do we drive product discovery and expose users to new categories, new products, new services.”

”We were really trying to find a way forward and go to something more data-driven.”

"From the moment that a user lands, they are delivered a relevant experience, plus they can find what they want fast; and discovery is just simple and cool."

“In order to meet the expectations of younger people, we need to be digital. People need to be happy with their digital experience and receive relevant offers.”

"We used to see our SMS channel barely break even prior to adopting Bloomreach Engagement. We’ve completely changed the way we do SMS campaigns with Bloomreach and it’s become an important part of our omnichannel strategy. Bloomreach Engagement lets us see how all of our channels are working together to …

"Bloomreach Engagement has enabled us to fully leverage our customer data for personalizing messages, targeting, segmentations, reporting, predictive modeling, and automating our campaigns. This has contributed to significant improvements in our key player metrics."

"The advanced features of Bloomreach have proven extremely valuable. It allowed us to build a comprehensive view of clients and prospects, gain deeper insights, and create better customer segments. We can now personalize client interactions throughout the sales funnel and across all our channels, which has been huge for us."

"Together with diva-e, Spryker, and Bloomreach, we analyzed precisely which business models are successful in our analog sales process and further developed them into suitable digital solutions for a modern, holistic customer experience."

"Using Bloomreach Engagement and Bloomreach Content, our team can build out the personalized experiences we know will differentiate us to customers and drive results — not only on the app, but across email, SMS, and push."