"With our increased brand presence on social media, our new site will reinforce our role as an expert in integrated payments in the digital world."

"Bloomreach has transformed the way we see customers and their interactions across channels. It helps us understand customer journeys between our stores and website, and use that data to create personalized campaigns. It’s really broadened our efforts as an omnichannel business."

“It no longer matters which device you visit the site with. The layout of the new site works completely in all cases. The needs of the visitors lead, allowing them to find their way intuitively."

"We were up, running and seeing results within three weeks. Our email campaign conversion rate has grown from 1.65% to 8.79%. We’ve started campaigns with personalized content throughout and triggered by customer behavior."

"We're really pleased with the flexibility the BloomReach platform provides us."

"BloomReach solves the fundamental scalability problem of being found. And as a result, it has become a core part of our marketing mix."

“The reports you’re able to build in Bloomreach are a lot more custom, based on what you’re looking for. The capabilities are truly endless. There’s always a solution for anything you’re trying to accomplish.”

"BloomSearch helps our customers find the unique and specific items they are looking for and makes their shopping experience more relevant. Without question, it has a place in our marketing mix."

"The ROI from SMS was huge, making it an extremely cost-effective marketing channel. SMS had a significant positive impact on our conversion rate compared to email alone."

"Gaining deeper insights into the factors driving our custom loyalty was vital for our marketing strategy. With Bloomreach, we can get the insights we need and use them to fuel campaigns that make a real impact."

"Every company wants to drive sales using emotions instead of discounts. This example does it at scale, thanks to Bloomreach technology. With innovative data usage and personalized messages informing customers about the challenge progress, we were able to motivate customers and build strong relationships with customers and the TMR brand."

"The heart of our overall digital transformation is a Digital Factory. A cutting edge way of upgrading and modernizing our customers’ experiences, all while bringing the complete galaxy of Sonepar brands into a full omnichannel operating model. This, augmented by CRM capabilities, will propose a consistent and seamless experience to …

"After an easy implementation with Bloomreach, we’ve been able to really focus our loyalty and retention efforts and revamp our loyalty program. Now we can offer loyalty benefits based on each customer’s interests, and we’ve seen really great results."

"Being able to get our foot in the door and getting on the path to being headless is probably what we’re most proud of. We’re happy right now because we feel like we’ve truly had a win [with Bloomreach Discovery]. That definitely is not always the case when getting into …

“One of the key differentiators between BloomReach and others is the AI - the more listening it does over time, the more it improves.”