186 Bloomreach Testimonials

"Our reengagement journey used to speak broadly to customers, without taking their unique needs into account. Now we can personalize them, reaching every single person on the right channel with the right message. It’s completely revamped our reengagement journey, and we’re excited to continue testing and improving this campaign."

"With Solr, you’re building a lot of rules, and once you get past 500 rules, it’s difficult to manage and maintain them because there are a lot of manual fixes. We also couldn’t figure out why people were getting certain results. Now, we look to Bloomreach to help us, and in doing so, we hold ourselves to the highest standards of product discovery."

“Before meeting Bloomreach, marketers had to copy and paste content four times every time there was an update. Now they make an update to one content document and can immediately publish across all sites.”

“In order to meet the expectations of younger people, we need to be digital. People need to be happy with their digital experience and receive relevant offers.”

"Retailers stand to improve by making their content more discoverable. BloomReach helps them reach this goal because its big data marketing application is completely different from other approaches that are out there."

"Bloomreach understands our customers’ intent in a way that we are just not easily able to do technologically. The data helps us align customers with the products that they want and helps us stay relevant."

"It's a really great tool because we are able to put it in the hands of all of our merchandisers to identify things we don't need and things that are important."

“It became really apparent that we needed to look for a partner that would allow for customizable tracking in the future to future-proof ourselves."

"I've been so impressed by the consent integration with Bloomreach. We can use the tool to collect consent from customers, and then, everything is completely integrated into our communications with them."

"Hippo had the APIs we were looking for, somebody to help us, and it was open source so it was easy to integrate and tweak the way we wanted to."

"AutoSegments were exactly the kind of ‘nextgen’ tool that let us take our tons of customer data and translate it into useful, actionable insights to get a leg up on our competition."

"Using Bloomreach Engagement and Bloomreach Content, our team can build out the personalized experiences we know will differentiate us to customers and drive results — not only on the app, but across email, SMS, and push."

"Bloomreach was able to take our lookalike audiences to the next level with valuable insights and great results, helping us reach the campaign goals we were looking for."

"The biggest value in my eyes was that we didn’t need any specific help from our development team. We were able to drill down on the survey answers and really find out what users in certain groups were satisfied with and what they weren’t satisfied with. That really helped us to know what areas we should work to improve."

"We knew that our customer journeys needed to be fueled by relevant customer data, which is why we chose Bloomreach Engagement. It has all the tools we need to glean valuable insights into our audience and employ them in meaningful ways."