202 Bloomreach Testimonials

“The reports you’re able to build in Bloomreach are a lot more custom, based on what you’re looking for. The capabilities are truly endless. There’s always a solution for anything you’re trying to accomplish.”

“The implementation didn’t take a lot of engineering resources, and you don’t have to set time aside every day to maintain it. I look at the reports regularly and evaluate new tests to run. If I don’t have to work on BloomReach Organic Search in a particular week, things still run smoothly.”

"With Bloomreach, we can trust our data quality and confidently use it to fuel campaigns throughout our strategy. Whether it's display ads or SMS campaigns, our customer segments are always up to date and our campaigns are always relevant."

"Thanks to this solution, we have significantly reduced the load on our customer service office in terms of the number of email and telephone inquiries regarding product availability dates. At the same time, our customers received clear communication informing them about the possibility of purchasing their dream KitchenAid products."

"Being able to get our foot in the door and getting on the path to being headless is probably what we’re most proud of. We’re happy right now because we feel like we’ve truly had a win [with Bloomreach Discovery]. That definitely is not always the case when getting into a large technical project with another company. This has been a true success."

"What we love about working with BloomReach is that we have a whole team of experts at our disposal."

"Bloomreach and SQLI have allowed us to innovate our digital presence and invest fully in our brand. We have been able to connect with more customers and make an investment in our future that will allow us to scale to meet their needs."

"Our goal was to offer a robust search engine that delivers our customers refined and more precise results, allowing her to shop more efficiently."

"With Bloomreach, we get product discovery tools that let us leverage customer insights and personalize shopping on a 1:1 scale. We can learn from each customer’s behavior, serve them the right products, and make every on-site interaction count."

"We really have a close, direct, personal contact to BloomReach which helps to better understand our needs."

"With Bloomreach, we can really understand the customer journey from start to finish. There’s no guesswork that goes into our campaigns — we can make data-driven decisions about what we are sending and how we are sending it to our customers."

"When you operate multiple brands across multiple markets, the ability to streamline a process through one product really does make our lives easier. Gone are the days where we had to create each campaign from scratch! As a result, our team is happier and more efficient."

"We’ve always been impressed by the integration between our customer data and our ability to segment and target through various channels and tools. No other tool was able to match Bloomreach."

"Player engagement is our primary goal, and Bloomreach gives us the ability to personalize the customer experience in real time, which makes all the difference. With the platform’s granular marketing capabilities, we can incentivize audiences that are interacting in the moment to continue engaging, creating the ideal customer journey."

"The combination of Bloomreach and Shopify has enabled us to do more than ‘traditional’ marketing. With real-time customer and product data coming together, we’ve unlocked so many possibilities in how we help brands personalize for the Asian markets."