186 Bloomreach Testimonials

"Being able to get our foot in the door and getting on the path to being headless is probably what we’re most proud of. We’re happy right now because we feel like we’ve truly had a win [with Bloomreach Discovery]. That definitely is not always the case when getting into a large technical project with another company. This has been a true success."

"Bloomreach was able to take our lookalike audiences to the next level with valuable insights and great results, helping us reach the campaign goals we were looking for."

"After an easy implementation with Bloomreach, we’ve been able to really focus our loyalty and retention efforts and revamp our loyalty program. Now we can offer loyalty benefits based on each customer’s interests, and we’ve seen really great results."

"Bloomreach helps us maximize the potential of our customer data, enriching our campaigns and streamlining the process through automation. It’s perfect for our needs and future growth."

"With Bloomreach, we can trust our data quality and confidently use it to fuel campaigns throughout our strategy. Whether it's display ads or SMS campaigns, our customer segments are always up to date and our campaigns are always relevant."

"Our goal was to offer a robust search engine that delivers our customers refined and more precise results, allowing her to shop more efficiently."

"We really let the Bloomreach algorithm take control and sort the page. We trust the rules set in place by the solution and that they are going to populate the most relevant products."

"We love the new site - it's fast and responsive. But we're most proud of what you don't see: the amazing Bloomreach Experience backend, and the increased efficiency and security it's brought us."

"When you change your CRM system, you have to rethink everything. We had to rethink all of our data and start fresh. That was a catalyst to getting much cleaner data. Bloomreach Engagement has a really good API interface. That allowed us to integrate our historic data and our real-time events very easily."

"Bloomreach has made customer data more accessible to our entire team, enabling MandM to deliver relevant, timely messaging across varying touchpoints. It’s woven all our marketing efforts together, giving us a unified place to build recommendations and segmentations that multiple teams can use to create personalized customer journeys."

"Bloomreach never stops innovating and ensuring that we are getting the best solution in the market. We were already seeing success with Bloomreach’s product recommendations, but we are really happy with the upscaled real-time recommendations from Bloomreach. It is faster, more accurate, and we are able to offer more personalized recommendations to all of our customers — including our first-time visitors."

"We’ve always been impressed by the integration between our customer data and our ability to segment and target through various channels and tools. No other tool was able to match Bloomreach."

"Player engagement is our primary goal, and Bloomreach gives us the ability to personalize the customer experience in real time, which makes all the difference. With the platform’s granular marketing capabilities, we can incentivize audiences that are interacting in the moment to continue engaging, creating the ideal customer journey."

"We’ve completely streamlined our marketing operations with Bloomreach — what used to take hours now takes minutes. We can launch millions of emails across dozens of markets, all from a single platform."

"The ROI from SMS was huge, making it an extremely cost-effective marketing channel. SMS had a significant positive impact on our conversion rate compared to email alone."