202 Bloomreach Testimonials

"We need her to find exactly what she wants in the time that she is engaging on our site, so we looked again at mobile and how we could continue to enhance that discovery experience."

"Scalero’s exceptional partnership was evident from day one. Their willingness to proactively address our Salesforce Marketing Cloud challenges, even before formal engagement for the Bloomreach migration project, set them apart. They’ve seamlessly integrated with our team and delivered outstanding results. I highly value their expertise and look forward to future collaborations."

"We needed a tool that could not only achieve according to our plans but could create success going into the future."

"We really have a close, direct, personal contact to BloomReach which helps to better understand our needs."

"We were in a search for a proper email marketing platform and Bloomreach Engagement was something that wound up being even better for us. We needed something that would allow us to put our communications into all of our different languages and allow us to segment customers by their behavior, transactional history, and personal preferences. That was essential for us."

“Not in small part thanks to Bloomreach Academy that helped us get up and running.”

"While partnering with Bloomreach and Voxwise, we experienced a transformative journey in personalizing the customer experience. Through their innovative solutions, we have been able to elevate our weekly campaigns to new heights, leading to growth in our conversion rate. Together with Voxwise’s expertise in intelligent personalization, Bloomreach Engagement has enabled us to deliver tailored experiences that resonate with our customers on a deeper level."

"BloomSearch helps our customers find the unique and specific items they are looking for and makes their shopping experience more relevant. Without question, it has a place in our marketing mix."

"Bloomreach empowers us to supercharge customer engagement instantly, making every interaction impactful. Their tools drive us closer to achieving flawless communication, delivering the perfect message to the right customer at precisely the right moment. It’s a game-changing advantage that helps us build lasting relationships with our audience."

"Our clear view of who our customers are and our ability to build out triggered automations has had a major impact on our business. It allows us to make data-driven decisions quickly and deliver a personalized customer experience that will drive brand loyalty. The future of this partnership with Bloomreach really excites us."

"At DFS, we are synonymous with sofa shopping, but we also cater to bedroom, dining and other home categories. It’s therefore essential that we accurately personalize our communications so we only talk to our customers about the specific furniture they’re shopping for. Furthermore, we know that a visit to a DFS showroom is an essential part of the consideration journey. Bloomreach Engagement, coupled with third-party data enrichment and visualization tools, has enabled us to do all of this in a scalable and easily manageable way."

"Contextual personalization has allowed us to show the best possible personalized subscription banner to every individual customer. This leads them to having a better experience with our brand, which aligns with why we adopted Bloomreach Engagement."

"Bloomreach has transformed our CRM efforts from reactive communications into a proactive engagement engine. It’s helped us deliver more relevant experiences, increase fan satisfaction, and drive meaningful results."

"We used to see our SMS channel barely break even prior to adopting Bloomreach Engagement. We’ve completely changed the way we do SMS campaigns with Bloomreach and it’s become an important part of our omnichannel strategy. Bloomreach Engagement lets us see how all of our channels are working together to offer the best possible customer experience."

"Bloomreach Engagement fits seamlessly into our current business processes. Both our design and marketing teams are fluent in how to use the platform, so getting an email out is just a matter of plug and play for us. We don’t have to do a lot of the heavy lifting that might come with other platforms. We have this highly intuitive platform that allows us to take advantage of some really advanced functionalities without any confusion among our teams."