"We needed a tool that could not only achieve according to our plans but could create success going into the future."
"With Bloomreach, we can activate our data and orchestrate the shopping experience that our audience deserves. It gives us the omnichannel capabilities we need to make sure our customers get a personalized message and automates the campaign-building process to make real personalization possible."
"From the moment that a user lands, they are delivered a relevant experience, plus they can find what they want fast; and discovery is just simple and cool."
“Consumers describe the products in which they are interested in a myriad of ways. By helping them discover our most relevant products when they search, Bloomreach improves the visibility of our brands and gives us incremental selling opportunities.”
“Bloomreach Organic Search makes it easier for our consumers to discover these products in a lot of different ways – for example, ‘brown media cabinet,’ ‘walnut media cabinet,’ ‘mahogany media cabinet,’ or ‘espresso media cabinet.’ As a result, it gave our content more exposure.”
“Bloomreach allows us to expand our reach in a scalable way – a way that we weren’t able to easily do ourselves.”
"We are delivering an exceptional end-to-end customer experience and providing rich and engaging content that elevates the value we provide and builds loyalty with our customers. The Knowledge Center is a go-to resource that goes beyond the sharing of knowledge and empowers customers to put the skills and the resources of Global Industrial to work for them."
"We don’t yet know exactly what we need in the next two to three years but with Bloomreach’s flexible CMS we can keep all our options open for the future."
"Bloomreach definitely helped us to achieve our goals. There were no technical boundaries and everything we wanted to build we could."
“We are thrilled to help this dynamic company to handle its transactions in all 44 countries it’s active in, with just one commerce platform.”
"The biggest value in my eyes was that we didn’t need any specific help from our development team. We were able to drill down on the survey answers and really find out what users in certain groups were satisfied with and what they weren’t satisfied with. That really helped us to know what areas we should work to improve."
"Bloomreach and SQLI have allowed us to innovate our digital presence and invest fully in our brand. We have been able to connect with more customers and make an investment in our future that will allow us to scale to meet their needs."
"Bloomreach never stops innovating and ensuring that we are getting the best solution in the market. We were already seeing success with Bloomreach’s product recommendations, but we are really happy with the upscaled real-time recommendations from Bloomreach. It is faster, more accurate, and we are able to offer more personalized recommendations to all of our customers — including our first-time visitors."
"We saw a huge impact. brSM is a huge value add to the overall shopping experience."
“Whereas previously difficult to support and update, thanks to BloomReach Experience, our users can now easily maintain the English and Japanese versions of the site."